HP Officejet Pro 6835: machine harvest

Similar Questions

• OfficeJet Pro 6835: Cannot print in black

  On printer 6835, no cartridegs are empty, but cannot print in black.

  Hi @Bill113,

  Welcome to the Forums of HP Support!
   
  I see that you are having print quality problems with your printer HP Officejet Pro 6835. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
   
  I understand the frustration you feel. Looks like the black ink cartridge is dirty, faulty or printhead is clogged.

  Please follow the steps in this guide:

  • Color or black cartridge isn't printing
  • Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector). This ensures that the printer is full on and can help this situation.

  If you have completed all the above steps and your product still has a problem, service the product.
  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• HP OfficeJet Pro 6835: ePrint to remote location

  I just bought a printer: HP OfficeJet Pro 6835.

  I use an iMac with OSX Yosemite (Version 10.10.2).

  I also installed the HP ePrint app on my iPhone, which is running iOS 8.3

  In order to print from a remote location (i.e.: at a distance well my network), what I have to enter the e-mail address of my printer? Exactly what steps i take to print remotely? Can I email the point to the e-mail address of my printer?

  Hello

  No, please send what you want to print (types of supported files) as attachments with your email.

  Update: for example, I want to print on my printer at home in Melbourne, Australia and I stay in a hotel in Los Angeles. I have to open my email account (for this example, I use Yahoo), I have to compose a new email and then

  b type in my e-mail printer address in of: field.

  (b) subject type - we need subject otherwise ePrint might be thinking it is spam.

  (c) attach my document, I want to print to this email.

  d click send

  Kind regards.

• HP Officejet Pro 6835: The computer won't send jobs to the printer

  My HP OfficeJet Pro 6835 is on and it says it is connected to my wireless network, but nothing will be printed on it.  I ran the HP Print doctor and he says that he has no problem.  I rebooted the computer and the printer and also deleted and redownloaded the drivers and the software of HP.  The HP Print doctor can get her pinter to print an internal test page, but no program will send a document to the printer (for example, word, excel, adobe).

  Hello

  Lets try an other ways so that you should at least be able to print.

  (if the printer is connected with USB)

  Click START > device and printer > add a printer > add a local printer >

  Select "Use existing Port" then Virtual USB from the drop-down menu, click on NEXT, in the production list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

  OR

  (if the printer is networked)

  Click START > device and printer > add a printer > add a local printer > choose "Create a new Port" > type in the printer IP address click NEXT, in the manufacture of the list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

  Now try printing from lotus and hopefully it should work.

• OfficeJet Pro 6835: Printer reset the date and time and other actions not initiated

  My printer (Officejet Pro 6835) turns on randomly and want to reset/confirm the date and time settings.  Sometimes even lights up and wants to resume a scan or fax that was never launched.  I want to stop this behavior.

  I didn't want to factory reset and did the thing turned off, etc..  Instead, I went into Setup and turned off the web services 'HP eprint' sign and "HP printable" I was sure that my reset requests were in response to certain functions attached to these.  This seems to have solved my problem.  Please send to HP if you can that their links with the web services are intrusive and therefore undesirable.

  T.

• OfficeJet Pro 6835: Capabilities of integrated network disabled by the administrator. All mechanical functions are locked. Help!

  I clicked on utilities (from my Macbook) HP botton 'Disable all' for scanner and HP printer. Now, all functions (such as wireless communication) and features (each button on the touch screen of the printer) are locked.
  
  The message appears on the touchscreen specifies "contact the system administrator or the person who set up the printer.
  
  Where can I access the command directory "Administrator"? On my Macbook? Or via HP online account user? Or some kind of password-key - assigned to the Pro OfficeJet 6835 on the printer itself? It's very confusing that nowhere can I find the directory "Administrator" of all of the above.
  
  Without a solution, I've looked everywhere in the HP online support, read JO 6835 Pro manual, as well as follow-up steps for the hard-reset and tried to re - start the pritner with cable router. The printer is still loked up and the wireless icon is grayed out. Then the last attempt is I uninstalled printer HP application of my Macbook and I tried to reinstall the software again, now I got the message "installation failed." At this point, I don't know what to do.
  
  PS I wanted that HP could have designed a botton "reset" on the machine, so to avoid the problems of 'blocking' and make the user experiences more user-friendly.

  Hi @VirtuoCity,

  I read your post and see that you need to reset the printer. I want to help you.

  I can send you this information in a private message.
  In the forum next to your handle name simply click on the envelope to see.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• OfficeJet Pro 6835: Problem with the print head - Oxc19a0003

  Just bought the Pro Officejet 6835 this month of April and now the print screen shows "Oxc19a0003, there is a problem with the printhead". Had tried a hard reset of the e power cord does unplugging and is still showin the same error. Can't find a number of HP support, I can call or chat online. Help, please!

  Hello

  Its unfortunate to see this error on a new pritner.

  The error appear while you were setting up the printer for the first time, before installing the ink? (Yes/no)

  The error appear while you have been putting in place of the printer for the first time, after installation of ink? (Yes/no)

  Can I know if you had printed a few pages before the error appeared? (Yes / no)

  The error appear as soon as you switched on the printer? (Yes / no)

  However, please call HP Technical Support for assistance.

• OfficeJet Pro All In One 6835: Officejet Pro 6835 printhead error

  My Pro Officjet 6835 all in one shows a printhead error.  I installed new ink cartridges about 2 weeks ago, and it printed fine since then.  I tried troubleshooting.  When I try to "Clean printhead" computer, it simply says "printer is busy".  When I try to clean the printer configuration menu, it shows that it is cleaning for about a half second and then returns to the maintenance printer screen.  On one attempt, it seems to work, but after 3 hours, no there was no change or action.  I have reset the printer (unplug the unit for more than 60 seconds - of the printer and the power outlet), off several times and contracted cartridges to attempt to clean the print head.  It doesn't seem to be removable, so I'm stuck.  I'm currently under Mac OS X Yosemite 10.10.3.  I really need to be able to print several documents as soon as possible.  Help?

  Hi @customerHI

  I would advise to call HP telephone support. The print head is not replaceable, and you will need for the printer needs to be replaced. Can you please post back to let us know how you go?

  Thank you

  Ciara

  Americas & Asia

  http://support.HP.com/us-en/document/c04839288

  Europe, Middle East, Africa

  http://support.HP.com/us-en/document/c04839289

• HP Officejet Pro 6835: Double feed detection

  Any recommendation for a printer with Double feed detection and automatic framing is cheap.

  I worked on several printers HP and only time wherever they detect that a double is when two sheets of paper are slightly out of sync and it STINKS that is detected in a room that was too long.

  If you are looking for a multifunction device which detects the ADF hp multifeeds has those, but it's not going to be on a cheap machine.

• OfficeJet Pro 6835: Error: there is a problem with the printhead

  I see that the only recourse for all those who, so far, should be under warranty.

  We rarely use the printer, if the error occurred when he was one month, per week and five days out of warranty.

  Someone has managed to speak to give them some satisfaction?

  Obviously, it is a known issue with this printer, and we would he probably discovered (only used a set of cartridges so far - as I said, it is not so much) if we had given him more difficult to use.

  Thanks in advance.

  Don.
  Pavilion Media Center a1610n
  128 MB nVidia onboard graphics card
  Windows XP SP3
  1 GB of memory (about to extend to 4 GB)
  Hitachi 250 GB HD sister

  Hi @WestofYouLB,

  Welcome to the Forums of HP Support!

  I see that your printer HP Officejet 6830 reports a "print head problem. I would be pleased to direct to the correct Department to help you. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand how this must be frustrating for you, because you don't use the printer very often.

  Due to the nature of the error message on printer HP Officejet 6830, I highly recommend contacting HP to see what your options are.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the results. I can't wait to hear strings attached good luck!

• HP Officejet Pro 6835: ISB climbing team

  HP replaced my defective 6835 by a new 7640 WANT. I learned that they would replace all unused cartridges that I have maybe for the 6835 by contacting the BSI climbing team, the email address given to me take me to climbing team.

  What is the right address to contact for ink cartridge used credit?

  Hello @Hitides,

  Welcome to the Forums of HP Support! I see that you are interested to return your cartridges, unopened, unused. I went ahead and sent you a private message on the Forums! Please go to your userpage to the right of your username, you will see your Inbox.

  I hope this helps, let me know the result.

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• HP Officejet Pro 6835: Print head: missing, defective or Incompatible for 6830

  My 8830 printer is only 6 months old and today I just received this message "print head: missing, defective or Incompatible. Tried to reset and same question as other messages. It seems that he is a typical problem with this printer. Someone can help or will it take to complain about Costco for the sale of this product?

  Hello
  
  Thank you for using the HP forum.
  
  If you receive this error, is there nothing more you need to do, except to contact support.
  
  Depending on where you are in, please select the appropriate link:
  
  Series 6800 printer supports training US, Asia
  http://support.HP.com/us-en/document/c04839288
  
  Series 6800 printer supports statement Europe Middle East Africa
  http://support.HP.com/us-en/document/c04839289
  
  Thank you.

• OfficeJet Pro 6835: Receiving user Intervention required status, when I try to print something

  I just installed my new printer to two computers, works perfectly on my Toshiba laptop running windows 7. However, when you try to print from my Dell windows 8.1 laptop I keep receiver a message saying "required user Intervention." I tried uninstalliing everything and put it back, once again. Otherwise, I don't know what to do.

  Hi @JonnyHman

  In my view, that it is a spooler error. Please, perform the following steps and let me know if that solves the problem;

  Hold down the Windows Logo key () on the keyboard and the 'R' to open the Run dialog box

  • Type services.msc and press enter
  • Locate the print spooler and double-click it to open the spooler properties
  • Make sure you that Startup type is set to automatic, if not please click the menu down and select automatic
  • Under Service status, please stop the server, wait a moment, and then click Start

  If the problem persists, please run printing HP and Scan Doctor; Click here to download and run the print and Scan Doctor > www.hp.com/go/tools.

  I can't wait to hear back on your part.

  

• OfficeJet pro 6835

  Just installed new printer on dell inspiron with windows 8.1, after that connection and running software, lcd display repeat printers updated. If I hit the x screen it goes to printer error saying there is a problem with the printer and says to turn off then back all the flashing lights. If I do that it does the same thing >

  Help! What I call hp or what?

  I tried your suggestions and got the same results, so I contacted the HP Support via chat and we went through the whole

  procedures again and they have determined that the necessary printer replaced. Last Friday, I received the new printer and

  It was set up perfectly.

  Thanks for your help though.

  Ed

• HP officejet pro 6835: hp officejet 6835 printhead error, need a replacement as soon as possible printer

  I need a phone number to call to get my printer replaced, ive done all the troubleshooting for several days,

  I prefer to talk to someone in the United States, I have hearing problems the Indian dialect

  I have a replacement printer.