HP Officejet Pro 8500 A909n

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• HP Officejet Pro 8500 A909n: HP Officejet Pro 8500 A909n - heads will not snap.

  HP Officejet Pro 8500 A909n - heads don't align.

  -replace the heads-get green light in the HP utility on both

  -replace the ink

  -reset printer.

  He's still not the alignment - mires look OK (2 and 3) with the exception of the verticle (focal 1) lines

  second line 3 game are a little out of the middle (vertical)

  Anything else I can try?

  Hey @bgflyer,

  Welcome to the Forums of HP Support!

  I see that you have some problems with the alignment of your Officejet 8500 first all-in-One printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve problems of alignment with your printer.

  If after the above, that you can't always line up, the printer must be replaced. You can contact the HP Support by clicking here and filling out the form below to see what options are available.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8500 A909n Firmware update froze

  I was trying to update my firmware on my HP Officejet Pro 8500 A909n. During installation, the installation froze. I was connected via my USB to the printer. There was a progress screen on the LCD of the printer that shows the numbers 1-5 with small squares under each of the numbers that were either low-light or highlight according to what stage or the status of the update on that. There was also a progress under the numbers bar. The update in the impasse with the square under the number four was highlighted and bar ceased under the number one growth. After 3.5 to 4 hours waiting for the update to complete, I had to kill the process of updating. Try the update again the model search engine can not find my printer and the printer lcd displays a circle with a helping hand to 12:00 and below is a string "B8084644". I'm stuck. Have mercy on my soul... to help

  Sent you a private message.

• HP Officejet Pro 8500 A909n - Windows 7 Driver needed!

  Hello

  I just bought HP Officejet Pro 8500 A909, and he does it not install on my Windows 7 RC1 installation. An updated driver is needed.

  I wonder if there is no known workaround solution? I tried compatibility mode and run as admin, comes to about 90% ish and - error.

  How can I be sure that HP will make a Windows 7 driver for this model, if I need to return it as soon as POSSIBLE.

  Thank you

  Message edited by MiahX on 07/06/2009 10:20

  @ellirdad. I'm 100% agree with you want HP to solve the driver problem. It's quite maddening.

  If you download and use the basic driverset, it works very well (I use Windows 7 RC1 x 64).  This is after forcing it to run in compatibility mode, of course. You can scan, fax, etc. Works very well.

  I tried to install the driverset full and also had the problem where it would freeze at 96% and eventually times out. I was bored and deicided to make an investigation of the sound problem have is a file named flash9f.ocx. Apparently, he's trying to 'register' this file with Windows and she fails. I have not dug too deep, but I tried to download and manually save the flash9f.ocf and there still no, then who knows. I hope that HP will get on the ball and give us some Windows 7 drivers soon.

  Message edited by Method2Madness on 08/19/2009 10:53

• OfficeJet Pro 8500 A909n: Fax e-mail digital configuration, but always print incoming faxes

  How to set up this AIO to prevent to print incoming faxes, redirected to email (digital Fax Setup)?

  Thank you

  FredVe

  Hello FredVe

  The following can be found on page 91 of the user manual. (Officejet 8500 manual)

  To change the settings of the device control panel

  1.

  Press the (Setup) button, select Basic Fax Setup, then Fax to PC.

  2.

  Select the setting you want to change. You can change the following settings:

  •

  View PC hostname: displays the name of the computer that is configured for

  administer a Fax to PC.

  •

  Turn Off: disable the PC Fax.

  NOTE:

  Use the Solution Center to turn Fax to PC.

  •

  Disable Fax print: choose this option to print faxes as they are received. If

  you clear print, color faxes will be always printed.

• HP OfficeJet Pro 8500 A909N: OfficeJet Pro 8500 power Module

  The printer does not turn on, the power adapter light flashes on and outside, light sweep under the glass of the scanner blinks in sync with the light adapter and the power button does not work. When the power cord is disconnected from the printer, but remains connected to the AC, the light on the adapter continues to pulse.  I was wondering if this indicates a failure of the power adapter or a more serious problem with the printer itself.

  Skulker wrote:

  The link you provided describes the problem experienced, but unfortunately the solution wasn't able to resolve the problem. When the module is plugged in AC, the light flashes on and off for the module seems to be defective, perhaps victim of a power surge or slump.  Thanks for your help.

  OK, so change the power adapter.

• 8500 HP OFFICE JET PRO 8500 A909n error: B87126D0, unit will not turn off or print

  I'm having the same problem as described by others, "error of 8500 HP B87126D0, unit not turn off or print.

  I followed all the instructions from documeneted on this thread. I also replaced the power Module, in the hope that would solve my problem. I have an OFFICE JET PRO 8500 A909n PRIME

  Not sure why the solution cannot be posted here, as I see many others with this same error and the exact symptoms.

  Whatever it is, I really appreciate a solution 'private' as well.  Really, I love this printer and would rather not have buy another.

  Thanks in advance!

  Hello @rnegron57,

  Welcome to the Forums of HP Support! I see that you have found an error code on your HP Officejet Pro 8500 first, you are unable to power the printer on or off.

  You have completed the recommendations online without success, and you've seen other members of the community receive private messages. I would like you to take a look here: printer resets: What You Should Know

  I went ahead and you sent a private message, please go to your user page to the right of your name, you will see your Inbox.

  I'll watch for your reply, I would like to know the results.

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• OfficeJet Pro 8500: There is no driver for the Officejet Pro 8500 for Windows 10?

  Cannot find a driver for the Officejet Pro 8500 on Windows 10

  Former driver is blocked running.  Where is an updated driver?   Worked very well under Windows 8.1.

  Reinstall the driver of windows 8.

• Officejet Pro 8500 printhead don't align

  Recently bought an Officejet Pro 8500.  But followed installation instructions the printer can't align the print heads.  Have reinstalled the print heads, heads cleaned, etc.  but in vain.  Auto diagnostic test indicates the two print heads are good.  If I click 'OK' when the printer gives the alignment fails message. then I can print a document, then the printer goes through the whole ending print head alignment process again with the same failure message.   Any thoughts on how to solve this problem? Thank you.

  C.

  Had the same problem, called technical support and when getting the serial number, I noticed the paper along the back of the printer tray had been dislodged by my son and why the printer not to would bring line with not properly.

  Easy difficulty... heres to hope you have the same problem.

• HP Officejet Pro 8500 has more full-full Reset

  I have this same problem:
  
  http://h30434.www3.HP.com/T5/other-printing-questions/HP-8500A-premium-A910-the-touch-screen-will-re...
  
  I tried a partial reset and reset semi complete but does not work for me, I hope that someone knows a way to do a full-full reset like this:
  
  http://h30434.www3.HP.com/T5/printer-networking-and-wireless/OfficeJet-8500-reset-help/m-p/170462
  
  but for my HP Officejet Pro 8500
  
  Thanks for the support

  I read people talking about pushing the book button and the button nine as they plug the unit back in... I'm confused because my 8500 has isn't ONE of these buttons, unless there is a hidden pannel I don't know.

  My printer refuses to print any of the computers on the network. You turn off, turning on and maybe he'll print for a few minutes, maybe not.

  I also left unplugged overnight and it was always the same questions. Today I did a software factory reset, then reconnected to the wireless network.

  Any suggestions appreciated because I'm SUPER irritated with this device.

• My HP OfficeJet Pro 8500 A910 cannot locate my network computer that you want to scan.

  My HP OfficeJet Pro 8500 A910 runs on Windows XP, wired network.  It allows to print from my desktop workstation, however, the printer will not locate my computer workstation for scanning.  I can't find any way to enable the analysis of the it function on the shortcuts the scanning HP or an HP printer connection.  I rebooted both my workstation and the printer, but still no connection for scanning.  Printing works fine.

  Hi hhcubed,

  You will need to open the stock Scanner Solution Center and then click on enable the Scan to computer

  

• Re: There is no driver for the Officejet Pro 8500 for Windows 10?

  Tried to load the complete package of windows 8. did not work.  Tried it on 2 10 Windows - had already installed win10 and the other has been upgraded to win7.  I REALLY need to be able to scan.  Any suggestions out there?

  Thank you

  Welcome to the HP community @seamaster805,

  I came across your post about the problems you're having with installing drivers of Windows 8 on Windows 10, and I wanted to stop to help out.

  There are 10 Windows drivers available for your Officejet 8500, and you must install the full features drivers correct and the file of the software for it to work. See the image below and the link to get there. Try to install again and if you are having problems or errors during installation, let me know please and I will surely do my best to help you!

  • All-in-one printer, HP Officejet Pro 8500 - A909a

  

  Hit the "Accept as Solution" If we have reached a solution and the "thumbs up" to say thank you for my help.

  Thank you

• OfficeJet pro 8500 a: records being cluttered when printing

  the printer was working a few months when I printed something. and today I had to print something for the first time in months and paper ceases to be cluttered.

  and when I try the align print heads, it not aligned correctly and right side rear of the document that has been printed keep getting scrumbled for some reason any.

  can someone help me with this?

  HI @miniminS,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you used an Officejet Pro 8500 HP e-all-in-one printer with a Windows 10 computer but it is now blocking paper. I would like to help with that.

  Here is the document of support with this problem - a "paper jam" message for HP Officejet Pro 8500 (A910) a e-all-in-one printer series.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Can I print posters 2 x 2 or 4 x 4 with Officejet Pro 8500 has? Windows 7.

  Can I print posters 2 x 2 or 4 x 4 with Officejet Pro 8500 has? I am running Windows 7.

  Hello

  The 8500 (A910) driver is not support printing posters.

  To work around the problem, you can use another pilot who provide the required functionality:

  1. Enter the control panel > devices and printers, click Add Printer .
  2. Click on Add a local printer.
  3. In use the existing Port, select the port for your printer:
     DOT4 if your printer is connected by USB
     If standard TCP/IP network connection used.
     And then click Next.
  4. Click Windows Update in the list of printers, allow several minutes for what the list will apear again.
  5. Select HP in the column of manufacturing
  6. Select the printers HP Deskjet 6980 series column.
  7. All the steps in the wizard.

  Now, you will be able to use the print feature post using the driver 6980, by setting the option Pages per sheet and poster in the finishing tab.