HP Officejet Pro X451dw: error OXC8191004

Similar Questions

• HP OfficeJet Pro X451dw: Drivers not install via Windows Update - error: 0 x 80070490

  Hello

  I have problems with having the installed printer drivers on windows 10 PCs, I get the error: 0 x 80070490. The State of the printer is connected to a group of networked computers. The printer name is HP OfficeJet Pro X451dw.

  I tried to use the "sfc/scannow" command and it detects that there is no error with the PC.

  However, is there a way to fix this driver update failure?

  A lot of help will be appreciated and I will try my best to solve these problems, just to make everyone happy.

  Thank you very much

  Ben

  It helped me: https://support.microsoft.com/en-us/kb/3073930?utm_source=twitter#bookmark-1607

• OfficeJet Pro X451dw (CN463A): updated the Firmware says X451dw "EC Firmware Updater does not contain updates for your device."

  I'm trying to update the firmware on my HP Officejet Pro X451dw (CN463A), but the firmware update fails with the error "This Firmware Updater does not contain updates for your device." More precisely:

  1. With the help of EWS, I confirmed that my current firmware is very old (it lists the firmware version of BWP1CN1315FR, which means 1315FR, right?, dating almost the time I bought the printer about 3 years ago).
  2. I downloaded the firmware ("OJP_X451dw_R1640A_updated.dmg") was last updated, copied 'HP Firmware Updater' in /Applications and then he ran.
  3. It shows my printer in the Device Discovery list. I selected and clicked on continue.
  4. He thinks for a while, displaying "recovery information...". »
  5. After a wait of 30 seconds (approx.), it displays "EC Firmware Updater does not contain updates for your device."

  Any suggestions?

  You're welcome @justkwin.

  Here is the utility of a Mac computer:

  FTP://g4u0180.Houston.HP.com/FTP4/pub/softlib/software13/printers/pentane/OJP_X451dw_R1548A.dmg

  Kind regards

  Shlomi

• HP Officejet Pro 8620: error 0 x 80070490

  I received a notice of update from HP for my printer.  When I tried to install the update I received the error message subject: HP - other material, printer - Null Fax - HP Officejet Pro 8620 - error 0 x 80070490.  I don't know what that means.  Should I just ignore this message and no need to apply the update, or this error is an indication of a more serious problem?  The printer seems to work very well.  Thank you.

  Welcome to the HP community @barkers,

  I saw your post on the error code you saw after trying to update your Officejet 8620 and wanted to answer you. I would personally think everything is fine with the printer, as you said that it still works very well. However, if you wish, and if you have Web Services enabled on the printer, you can access to the Setup Menu, Web Services, update the printers and "Check for Update Now", to see if there is an update available for the unit.

  If you need anything else, feel free to write again!

  Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

  I hope that have been helpful,

• HP Officejet Pro 8620: Error paper output

  I was printing from my computer to my HP Officejet Pro 8620. I got a job and then I got the next ready to print work.  That's when I got an error "no more paper. Loading tray. "The problem is that the tray was out of paper. The paper tray is loaded and closed. I have even the printer off, left for a few minutes, then turned it back. I ALWAYS get the error "out of paper. loading tray. "Help, please!

  No software change or recent driver. My internet connection is wireless.

  Hi kwhite1,

  Thank you for the update. I hope that the cleaning rollers solves the problem. :-)

• HP officejet pro 6830e: error message when I turn on the printer

  I just installed my new e 6830 and for some reason when I turn printer on site comes this error message on the display.

  There is a yellow triangle with the message "a paper tray is open close the drawer to continue" and told me to see loading paper instucions.

  Well although I closed syndicated paper closed back paper and closed, but this stupid message keeps coming up when I turn on printer any help until I take it to the store and a reinstall of my old printer.

  Paul.

  Hi @parkwood,

  Thank you for visiting the Forums from the HP Support! I see when you turn on your new HP Officejet Pro 6830 you get an error message "paper tray is open close the drawer to continue." I would like that perform you a Hard Reset:

  I recommend to remove the ink cartridges and perform a power reset:

  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  Now you can go ahead and start printing HP and doctor Scan > www.hp.com/go/tools

  -It has been designed by HP users troubleshooting and problems characteristic needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  If please answer and let me know the result, because your printer is new, I suggest you contact our technical support at the 800-474-6836 that you would still be in warranty. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps.

• HP officejet pro 8610: Error message print Officejet Pro 8610 after 30 seconds

  Whenever I print on the officejet pro 8610, after 30 seconds fo print an error message appears that says that you cannot print the job. If the print job is short, the message appears when the job is finished. If the print job is not finished, the printer stops mid page. I have a wireless connection. The HP install say Assistant and the doctor print and scan all right. My operating system is windows 8.1

  After trying the patch a second time, it worked fine.

  Thank you

• HP Officejet Pro e-all-in-8610: HP Officejet Pro 8610 - error Code: "0xc19a0013" (printhead missing or failed)

  I bought the printer (e-all-in-one printer HP Officejet Pro 8610) in January 2015.  The printer was working properly - fax, copy and scan, until two days ago.  Now, it doesn't print at all.  Received an error code: "0xc19a0013" (missing or does not have the print head).  An expanded version of the error code reads: "the print head seems to be missing, not detected, or incorrectly installed.  Error: 0xc19a0013.   The printer uses a removable printhead, HP Ink cartridges (black) 950 and 951 (cmy).  I used the diagnosis of HP support recommendations: all software and firmware for this printer is installed. HP ink cartridges are not low or empty; remove the printhead ink cartridges and reinstall them.

  There are several steps in the recommendation of troubleshooting, but I stopped to lift the printhead.  Because of my technical inexperience, and there were too many ceveats (attention, attention, proper relocation and etc..)  with the removal of the print head which could cause problems more serious.  Then, I stopped to remove and clean the print head.  Also, used the doctor to Scan printer HP for assistance. Tool to clean the printhead does not.   What worries me most with the 0xc19a0013 error code is his explanation: the print head seems to be missing, not detected, or incorrectly installed.  I can use all the help I can get to understand what is happening with the error code that I received and the resolution of the printer malfunction.

  Contact HP technical support at the 800-474-6836 for more options.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.
  Language-country selector.

• OfficeJet pro 8620: officejet pro 8620, error: problem with ink system

  During the initialization of the printer, after that I inserted the ink cartridges, I get the error: "X-problem with ink system... I followed the directions: "lift the latch on the print carriage, reinstall the print head and then remove the cartridges and inspect leaks." Do not use cartridges that leaks. If the cartridges are OK, re - install. After you have reinstalled, turn the printer off and then back on. »

  Well it don't turn off the printer... I get another message: "the printer initialization and the ongoing calibration.» Do not put off the printer or turn off the power during this process. »

  I repeated this process on 6 or 7 times with the same result.

  I use "cartridges Setup" he claims.

  Help, please!

  Thanks in advance...!

  Johnny

  Hi @JohnnyLee,

  Welcome to the HP Forums!

  I understand that you found the error, the problem with ink on your HP Officejet pro 8620 system. I'm sorry to hear that, but happy to help!

  I recommend going through this guide, printers HP - "Problem with print head", "Printer failure", "Ink system failure", or "0 x." r "C2."... "Displays Message error.

  If the guide does not help, please call our hotline at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

• N Officejet Pro 8600: error message says printer malfunctions... really?

  OfficeJet all-in-one 8600 printed a sheet and then not print again.  Error message on the screen indicates "there is a problem with the printer or ink system.  Turn the printer off, then on.  If a problem persists, contact HP. "I tried to do and was met with a brusque respoonse telling me that my warranty was expired.  It is tied to a way to re - define the printer, but I can't understand what it is, nor can I identify any type of problem with the provided 'tools'.  All cartridges have been checked to ensure that they always have an acceptable level of ink.

  The steps outlined in the document here may help resolve the error on your printer Officejet Pro 8600.  If you arrive at eight solution without success it can help to remove the print head as shown in the first step of the document here and clean the electrical contacts on the back.  Use a clean wet coffee filter or some other no fluffy to clean the electrical contacts on the print head as well as on the surfaces of contact on the printer.

• N911a HP Officejet Pro 8600 error scanner cannot communicate with the computer.

  Original title: is anyone has the sweep of HP Officejet Pro 8600 n911a problems when you use Windows 7 Pro?

  Just bought this laptop of HP Pavilion dv6-7138us, and had the updated operating system upgraded to Windows 7 Pro, directed by Office Depot until I take possession.  The all-in-one HP Officejet Pro 8600 n911a (bought a few months ago) will be analyzed to this laptop.  I can't access "managing the scan of the computer."  When I try to open the scanner of the icon, the message begins with "scanner cannot communicate with the computer."  I was on the HP support forum, tried to uninstall and reinstall the driver, even tried to download the driver on the net, you run printing HP & scan doctor, tried all disconnect them reconnect restart options, all without success.  The functions of printer normally with this laptop and the printer function scanner AND correctly on other two laptops running Windows XP Pro.  Which makes me suspect that this is a problem Windows 7 Pro.  Could this be just?

  My apologies if this isn't the right forum for my problem.  Please redirect me if this is the case.

  Any real help will be GREATLY appreciated.  It's so frustrating!

  Thank you.

  Hello

  1. you have any security program installed on the computer?

  2 did you a recent software or changes to the material on the computer?

  Method 1:

  I suggest you to disable any anti-virus program and check if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2:

  You can also run the printer Troubleshooter and check if it helps.

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 3:

  I also suggest to try to run the System File Checker scan on the computer. The scan will replace all the Windows files corrupted with new ones.

  Click on the link mentioned below for further guidance on the scanning of the file system Checker

  http://support.Microsoft.com/kb/929833

  See also:

  "The computer cannot communicate with the scanning device" Error message in Windows Vista

  http://h10025.www1.HP.com/ewfrf/wc/document?CC=UK&DLC=NL&DocName=c00852756&LC=en

  I can't scan in Windows using the HP software

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02661093&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=4323659

  Hope this helps and let us know if you need more assistance. We will be happy to help.

• OfficeJet Pro 8610 - error setting up Fax Wizard I don't use a proper phone cord

  I have a single line by Time Warner Cable telephone system that is a set which includes the cable TV, internet connection of road runner and digital phone. I use a system of wireless phone with a stand-alone answering machine which works very well.

  I'll just put up my new printer Officejet Pro 8610 and crossed the Fax Setup Wizard to use my voice single line telephone and fax system just as I did with my old HP Multifunction printer it replaces.

  Everything seemed to connect and to work very well when one had the Fax Wizard to perform the test at the end of the installation procedure. As a precaution, I ran the consecutive times to test with the answering machine turned on and turned off and twice he spent in all categories, and once it failed to indicate that the phone cord was not the right kind.

  I used the RJ11 cable supplied with the printer, but it wasn't enough long reach the phone in the wall jack that I connected an additional RJ11 cord so it would reach. So the two cords to have only 2 pods as they should.

  I am trying to determine why I get together and pass and fails with the same set up?  If I need one RJ11 telephone plug cord in the wall to the printer?  Or am I running a subsequent wizard test too soon after a previous?

  I would appreciate any comments or suggestions about the reason that I feel this inconsistency.

  Thank you

  Hi coollx,

  Welcome to the HP Forums!

  I understand that your HP Officejet pro 8610 is indicating that you are using the wrong phone cord. I'm happy to help you with this problem of Fax!

  It is possible that what you need is a cord of unique phone from the telephone jack in the wall to the printer.

  I recommend to read these faxes guides:

  • How to connect your fax HP to a line ISDN, ADSL, PBX or VoIP device.
  • Can't send or receive faxes.

  I hope this information helps and thank you for posting!

• HP Officejet Pro 8610: Error code problem with printer or ink system

  sent a fax Monday very well and now I'm going to use printer & fax to search for these words in the window:

  "There is a problem with the printer or ink system. Stop printer, then if the problem continues contact HP. »

  I had done this several times as well as other things that HP troubleshooting suggested.

  Hi @MrsQT,

  I see that you get an error on the printer or ink system and made the suggested troubleshooting already. I'd be happy to help and find a document for you to review to make sure that you have tried everything: HP OfficeJet Printers - resolve the error 'Problem with ink system'.

  If the problem persists, I suggest to call the hotline to see if you may be able to get a discount on a newer model, or replace your printer if it is under warranty still. HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

  If however the recommended solutions solve the issue please click on accept as Solution on this post so that others can find what worked for you.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number

  File number and phone number are displayed.

  I hope this helps.

• OfficeJet Pro 6835: Error: there is a problem with the printhead

  I see that the only recourse for all those who, so far, should be under warranty.

  We rarely use the printer, if the error occurred when he was one month, per week and five days out of warranty.

  Someone has managed to speak to give them some satisfaction?

  Obviously, it is a known issue with this printer, and we would he probably discovered (only used a set of cartridges so far - as I said, it is not so much) if we had given him more difficult to use.

  Thanks in advance.

  Don.
  Pavilion Media Center a1610n
  128 MB nVidia onboard graphics card
  Windows XP SP3
  1 GB of memory (about to extend to 4 GB)
  Hitachi 250 GB HD sister

  Hi @WestofYouLB,

  Welcome to the Forums of HP Support!

  I see that your printer HP Officejet 6830 reports a "print head problem. I would be pleased to direct to the correct Department to help you. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand how this must be frustrating for you, because you don't use the printer very often.

  Due to the nature of the error message on printer HP Officejet 6830, I highly recommend contacting HP to see what your options are.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the results. I can't wait to hear strings attached good luck!

• OfficeJet pro 8600: error ePrint Server Center

  use ePrint for first time. A email confirmation email sent to my e-mail address of hp but not print. E-mail said to check ePrint centre but I forgot the password. Received the e-mail to reset the password, but when I click on the link get an ePrint Centre message saying server, page refresh error. Have you tried all day and get same message until I do now?

  Hello @Maggie-may ,.

  Welcome to the HP forum.

  I understand that you have a problem with ePrint.

  If you can not reset password, I would call the HP Cloud Services Department.

  They should be able to get the password reset it for you.

  Please contact our Cloud Services at 855-785-2777. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Opening hours:

  Monday-Friday 08:00 - 23:00, sat 09:00 - 20:00 -
  Monday-Friday 07:00 - 22:00, Saturday 08:00-19:00 - CST
  Monday-Friday 06:00 - 21:00, Saturday 07:00-18:00 - MST
  Mon - Fri, 05:00-20:00, Saturday 06:00-17:00 - PST.