HP OJ 8610 Questions

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• HP Officejet Pro 8610: Question of PARANOID GUY

  Hi, so I recently set up my 8610 and used the wireless option. I want only ME as the only user of this printer wireless. When I install, however, he only asked for the IP address of the printer, which is located in my computer control panel (when scanning for devices to add) addition to the Panel of the printer itself. So my question is, can anyone with any WiFi access my printer and print stuff on it, given that they have the right drivers? If this is not the case, what exactly is the security feature because I seem to detect a. Only computers that connect to the specific wifi that uses the printer can access? What exactly are the other limits people to just use?

  I also see the direct wireless option, which is an IMPRESSIVE safety feature, but it seems that I have to cut my current WiFi to be able to print it is out of the picture.

  I use that laptop / no need to print from mobile or whatnot. Thank you very much

  -Paranoid Guy

  Hello

  The HP wireless Direct inded option require to connect network printer.

  The HP printer will be available for any device connected to the same network as the printer, assuming that your wireless network is protected by word - that limit other users access to the printer, as they can not connect to your wireless network.

  Kind regards

  Shlomi

• OfficeJet pro 8610: copy question

  I am aware of both a pages facing two options on back page. Now, I'm trying to figure out if I can copy two pages in front of two pages by using the Officejet pro 8610.

  Hello

  The HP Officejet 8610 does not support automatic double-sided copy of a centre but only duplex printing.

  The duplex is only available model 8620 or 8630.

  You can use the HP scanner software to scan document manual duplex print it to work around the problem.

  You can find the specifications of the product below:

  http://store.HP.com/webapp/WCS/stores/servlet/us/en/HP-OfficeJet-Pro-8610-e-all-in-one-printer?JumpID=oc_r1002_usen_c-001_r0002

  Shlomi

• OfficeJet Pro 8610 X 64 8.1 win question over both sides of the pdf, Word Doc multi-page brochure printing.

  HP Officejet Pro 8610

  HP Envy laptop

  8.1 Windows X 64

  Printer will not print back of the pdf booklet by choosing the best quality.

  Get the message "Cancel printing" on printer when trying to print the second side.

  kicks then paper.

  In addition, printer does not multi make page print job when printing on both sides Word 2013

  document.  Stops at random page number, get message «Cancellation of print» print

  printer.

  Complete features uninstalled and reinstalled software by following the instructions

  by HP Support Forum's message dated 23/09/2014.  Problem

  There are still.

  Hey!

  So happy to hear that everything is in place and functional for again you!

  Please take the time to click the button of "acceptable Solution", while others may see this post and they can get a fix quickly. Also if you want to say 'Thank you' click 'Bravo '. I would really appreciate one or both of these actions because it makes things easier for the new people on the Forums to get help fast.

  Better luck in the future and have a great day!

• OfficeJet 8610: Extended Scan HP Question

  HP extended Scan creates an indexed pdf?  I can't find it as an option in the settings.

  Hello

  No, I don't think that HP extended Scan can do. Back to Windows 10 anniversary, it caused a problem even for my printer ready to (loan my printer is a HP Officejet Pro 8620, who is the sister of your printer) and I had to Uninstall and then reinstall the software and driver for this problem.

  Kind regards.

• OfficePro 8610: Network disabled capabilities - OfficePro 8610

  I had this printer established and working finefor several months.  It is connected to a docking station for laptop by USB, but I was able to print wireless from a variety of devices.  Recently, somehow I lost the ability to print wireless.  The blue wifi indicator is turned over.  When I try to reset through the menu, it gives me a message stating that "" built in features have been disabled.  Contact your administrator or the person who installed the printer.

  That would be me... I makes no changes to the system or settings.  I succumbed to get past this message.  Have you tried the factory reset, through the interface of the HP laptop, etc.

  What do you recommend to turn this feature back on?

  Thank you.

  Hey @MFWC,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that your Pro e-all-in-one printer Officejet 8610 is giving an error message which built wireless capabilities have been disabled. I can help you with that.
  
  I'll send you some information about how to do a factory reset on your printer. You should see them in a message private shortly.

  Please let me know if this allows you to activate wireless again or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• OfficeJet Pro 8610: Cannot remove my printer

  Hi all

  I tried to remove my printer (it did not work, so I tried to reinstall).

  I went into the control panel of configuration/printers, then right-click on my printer and press 'delete device '. The icon became gray and it has been like this for 3 days now. You can see on the bottom, it says ' status: removing device "."  I can't reinstall (does not recognize the printer).

  How can I get rid of this?

  I uninstalled all the HP software and delete a bunch of registry entries on the 8610. It's still there...

  Thanks for your help!

  F.

  

  Welcome to the HP community @Felix_B,

  I read your post about the troubles you are experiencing remove the printer from your Windows 10 system, and I hope that I can help you with questions. I think it could be stuck print jobs in the print queue, so recommend some things to try to get over there.

  Please start by trying the following steps:

  Step 1: Check print spooler:

  source

  1. Open your screen to Start by clicking the Windows button on the lower left side of your computer screen or by selecting the Windows key bottom left of your keyboard, to the right of the Ctrl key
  2. In the start screen, type run
  3. Click Run to launch the run dialogue box
  4. In the run box, type services.msc and click OK
  5. When the Services window opens scroll down until you see the print spooler
  6. Click Print Spooler once just to highlight
  7. If you Start in the upper left corner that indicates that your print spooler is actually stopped (not good). But we will leave that for now.
  8. If you stop or restart in the upper left corner, this indicates that your print spooler is actually started. Please click on stop to stop the service momentarily.
  9. Reduce this window which will allow us to come back here

  Step 2: Check the spooler folder:

  1. Reopen your splash screen
  2. Computertype. Click on the computer (or on This PC) when it fills so
  3. In the computer window, select your Drive C
  4. Click on Windows
  5. Click on System32
  6. Click on the reel
  7. Click PRINTERS. You can get permissions to a warning, just continue beyond that.
  8. PRINTERS of the folder must be empty. If there is no file here, they are corrupt print jobs. Right click on anything in that folder and 'delete' files.
  9. Close the PRINTERS folder

  Step 3: Start Spooler and audit dependencies:

  1 open the Services window we previously minimized

  2. click on print spooler to highlight

  3. click on Start in the upper left corner

  4. If you get an error message please take note of this

  5. If the print spooler starts successfully you will see "stop and restart" as your options at the top left

  6. then, double left click on print spooler. A print spooler properties window is now open. Click the connection tab at the top. Can you please make sure that it is set to Local System account and make sure that the check box is selected to "Allow the Service to interact with desktop".

  7. then click on the tab "dependencies". Please check which dependencies are listed. I need to know this if the problem persists when you have completed the steps I provide in this post.

  

  8. click on apply and OK for any changes that you have made the log tab. Close the Services window.

  Now try to access devices and printers and try to remove the printer.

  I hope this helps, and if you have problems, please let me know and I'll do my best to help you. If these steps helped to solve the problem, click Accept as button Solution at the end of my post here please.

  Will testify of our help in the forums by clicking on the thumbs up this message below!

• OfficeJet 8610: HP Officejet 8610 is offline now

  I bought an Officejet 8610 5 months and it has worked very well - so far.  It is continually being disconnected and I questions online.  Most of the time, I need to powercycle the 8610 and it usually comes online.

  Connected wireless

  I put the IPv4.

  3 PC, iphone, iPad 2, all work very well on wireless environments

  HP Print & Scan doctor sees no problem

  I can start the ability to scan when printing is offline.

  Is this a hardware possible security problem?

  Hello
  
  Thank you for using the HP Forums.
  
  Can you try using a TCP/IP port?
  
  Creating a TCP IP port
  
  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.
  
  This video resource will show you how do:
  
  Create & use TCP IP port
  https://goo.GL/BBI671
  
  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)
  
  Let us know if it works

• OfficeJet Pro 8610: printer does not appear in the list

  After an update of Windows 10/diversion, my HP Officejet Pro 8610 is more listed in printers.  I tried to reinstall everything, restarting, disconnect, find printer can't find anything (the printer is right next to me).

  Help!

  Thank you!

  Hi@millermom,

  Thank you for the HP's Support Forums. Best platform for all kinds of solutions, tips and settings for your questions/problems.

  For the best experience on HP forum, see our Guide to HP Forums to learn more.

  The printer is not detected after Windows update. Is this fair?

  I would definitely help.

  First, uninstall the old drivers installed in your PC by following the steps below.

  • Right click on "Start" and select "programs and features".
  • Find the option that the printer name and then click "Uninstall" on the top of the window.

  Restart the PC and download the latest drivers for the printer from the link below and install the printer. It should work.

  http://ftp.HP.com/pub/softlib/software12/COL51184/bi-124093-4/OJ8610_198.exe

  I hope this helps. Let me know to learn more

  Happy announcement.

  Resolv_S

  Happy to help you. I work for HP
  
  Please click on " ""Accept as Solution " " " if you feel my post solved your problem, it will help others find the solution.
  Click on the " Bravo Thumbs Up" " " to say 'Thank you' to help! "

• HP 8610: printer erroer

  Printer is stuck on error B8931C7C I restarted the printer, removed source power unplugged from the wall and the unit. also changed power. having checked that there is no paper jam in tray & back door. I also checked the ink cartridges. What is the next step?

  Hi @yagsa,

  Welcome to the HP forums! It's a great way to engage, ask questions and find resolutions by working with specialists from the community of HP. I understand that you need help with the printer not printing. be happy to help you with this.

  A remarkable work to properly diagnose the problem before posting your question in the forums of HP. It's always a great pleasure to work with tech-savvy and technically customers sounds like you. Kudos to you for this. We greatly appreciate your relationship with HP. You're an HP customer, and we greatly appreciate you for doing business with HP. Consider a privilege to share this platform with you.

  First of all, it looks like a hardware problem with the printer. We will try to perform some steps here and see if it solves. I'll be really happy for you if it gets either resolved. Please visit these links for help.

  Link 1: http://support.hp.com/us-en/document/c02073861?jumpid=ex_r4155/hho/ipg/ccdoc/trailhead_doc

  Link 2: http://support.hp.com/us-en/product/HP-Officejet-Pro-8610/8620/8630-e-All-in-One-Printer-series/5367603/model/5367606/document/c00489814/

  I hope this helps. I would like to know how this happens. I really hope that the problem is solved without hassle and the unit works very well. Believe me, I've done everything I can to help keep your best interest in mind.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

  Now carefully and have a wonderful week ahead.

• HP officjet 8610 pro prints bad fonts

  I just installed the HP Officejet Pro 8610, (all in one).  When I print http://www.monrovia.com/plant-catalog/plants/3037/black-lace-elderberry/of the screen, color fonts (headings) print in a kind of unreadable police.  When I print the same screen of my HP Officejet H470 everything prints correctly.  When I run HP Diagnostics it tells me that everything is installed properly with the latest version of the software.  I am running windows 8.1.  How can I get the correct font to print?

  Hi @elarch,

  Your printer uses PCL3 GUI, I checked with the user guide. With this language, the printer does not support downloadable or scalable fonts

  

  -Source: HP Deskjet, Officejet from HP, HP, HP Business Inkjet color inkjet - 3 PCL and PCL 5/6 functions and different...

  The question is perhaps the police itself. Something you can try is to download a different print driver. I wonder if the driver for 8600 will behave differently than the 8610.

  How to assign other print in different Versions of Windows drivers.

  The link above will guide you through the steps to assign a different print driver, I ask that you choose the 8600 if available, and if not, you can install the base driver 8600 here;

  OJ8600_Basicx64_1315.exe- for 64-bit operating systems

  OJ8600_Basicx86_1315.exe- for 32-bit operating systems

  Is my version of 32-bit Windows or 64-bit?

  Please let me know the results of your efforts. Thank you. I cross my fingers.

• OfficeJet Pro 8610: 8610 plugged Ethernet think he lost the connection but eventually prints

  I have a 8610 connected to 2 PCs; USB, an ethernet.  The ethernet connected printer is configured on the PC as a network printer.   When we print the Ethernet connected PC sometimes it prints immediately and we sometimes these messages:

  

  When we get the messages the printer has his light and isn't in offline mode I can find.    If we simply not do whatever it is, the printer communicates eventually and the job will print.

  Anyone know why this is happening and how to fix it?

  Note: we had this PC configured to print wireless but had long delays in printing that indeed.   It's faster with ethernet connection is operating properly.

  Hello tilzie,

  Welcome to the HP Forums.

  The issue you described concerning the communication of the question, it looks like that is having a problem of recovery since printers sleep/standby mode.

  First of all, please make sure that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

  I also suggest that we run the HP print and Scan Doctor.  I would like to know if the doctor fails, or if you see the error codes.

  See you soon,.

• 8610 printer it's paper does not print

  My 8610 printer all in one, think it's out of paper.  I turned it off several times and rebooted my Pc. runnint windows 7.

  Hi mindy, sorry to hear you are having some trouble getting your printer doesn't work.
  
  There are a few steps, I recommend you. Even when the paper is loaded in the unit, it may not feed correctly if the paper in the printer driver settings need to be adjusted, or if the paper feed / pick roller is impure. You can read how to do these steps in Solutions 2 and 3 of this guide: LINK
  
  However, to perform a hard reset also to solve this error - you can do this by turning off the unit, unplug the power cord from the socket for a minute, and reinsert the power cord before turning the unit back on.
  
  Please let me know if any of these solutions helps. I want to help answer any questions you may have along the way.
  
  Forward to your response.

• OfficeJet Pro 8610: Officejet Pro 8610 wireless printer is constantly busy and does not update the software drivers.

  I'm trying to update my printer via the steps outlined on the HP website. However, when identify my printer and try to install the revised version of the software of my printer continually says its busy. This means that the printer will not update.

  When I first tried this software update the status of the printer was ready however after failing at the start of this first attempt each following update failed because the printer is busy. I turned he walks several times and even turned off then the option automatic updates with no luck.

  Without being able to change that status, I can't update the printer. I know that it is able to connect to the network, because it checks and tells me that he has the latest software version available fo, so I am very confused as to how I can fix this.

  Any suggestions?

  Hey @Branthwaite, welcome to the Forums of HP! I'd love to help you update your JO 8610.

  From your description, I understand that you cannot refresh the printer as it is stuck in the free/busy information.

  We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in. Also, even if you have used a surge protector/power bar this whole time and you feel this isn't the cause, please plug it in to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  * In this document, you will see, QUESTION: questions or problems may occur when a printer HP LaserJet series printer is connected to a UPS (UPS), a power strip or a surge protector that is not limited to the Laserjet printers.

  I can't wait to hear back on your part. If performing a hard reset, or move the printer to a socket solves the problem, please click Accept as Solution button below so that the community can see your problem is solved. If the problem persists, please don't forget to leave me and I'll do everything I can to help.

• 8610: all in. A hp8610 printer prints not dell Pc running with Windows 10

  I just bought a HP 8610 printer one to replace an old printer HPF2480.

  I have installed new drivers from hp.com and everything was OK. I created the printer over an Ethernet connection to my router.

  When I printeed from my iPad it worked fine but since my Dell PC running Windows 10 nothing. The print request seems to disappear.  I spent hours uninstall and install drivers without success.

  totally puzzled, reinstalled my old printer and worked first time.

  don't know what to do next, if no resolution over the next few days will come back and get another brand.

  Please can anyone provide light on this problem.

  Thank you

  Hi @PJRP,

  Thank you for taking the time to update me.

  I am very happy to hear that I could help to resolve the first question that know you.

  If the printer is offline, please follow this guide:

  • Printer is offline (Windows)

  Please reply to this message with the results. Have a great weekend!