HP Pavilion DV 9000: Gel Pravilion of HP DV 9000

Please help me

My grandson school computer keeps freezing on activity. I think the cooling fan works because I think I want to run but is much quieter than my other HP.

I know this is an older laptop and running Vista, but that's all we can for him. He has muscular dystrophy (HD) and this is what we can afford.

Any idea on where to start with the realization of all type diagnostic to see what could be the problem?

Thank you in advance?

Mr. Steve

Mr. Steve2007

Enter the BIOS (F10 as you turn on) and run the HDD self-test. A likely answer on a laptop of this age is a dead hard drive.

Tags: Notebooks

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