HP Pavilion DV9500 will not burn on dvd/cd

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  Hi DeputydD,

  If Dell diagnostics failed, then you need to replace the DVD drive. They are fairly easy to find for your model laptop and pretty inexpensive ($25-40).

• HP Pavilion DV9500 will not start

  I have a HP Pavilion dv9500, it crashed right after an update.  When I turn on the computer, everything looks the same, but the screen has vertical lines of color, then it starts white turing, then it fades on the black screen.  F10 does nothing, Esc does nothing. And of course it is out of warranty!  NEED HELP

  I have a HP Pavilion dv9500, it crashed right after an update.  When I turn on the computer, everything looks the same, but the screen has vertical lines of color, then it starts white turing, then it fades on the black screen.  F10 does nothing, Esc does nothing. And of course it is out of warranty!  NEED HELP

  Hey Carollinagal

  do a safe mode system restore to before the problem

  ·

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. reboot your computer.

  2. when the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.

  3. Select theSafe Mode option with the arrow keys.

  4. pressenter on your keyboard to start mode without failure of Vista.

  5. when Windows starts, you will be at a typical logon screen. Connect to your computer and Vista goes into safe mode.

  6 do whatever tasks you need and when you are done, reboot to return to normal mode.

  and change the way you receive updates

  do not part of microsoft 3rd hardware drivers download

  You can find them in the hardware or the computer manufacturer, because it can be a graphic driver problem

  http://www.bleepingcomputer.com/tutorials/tutorial140.html

  Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

  Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

  Walter, the time zone traveller

• HP pavilion zv5000 will not cds or dvds. Operating system is Windows 7.

  I was able to run Microsoft Office and download on my laptop, but now when I put another cd in the drive it will not work.  My computer tells me to insert a cd, even if I already have.  Thank you.

  Hello

  If you do not have restart then try the CD/DVD drive.

  Check with HP, their drivers support and documentation online and ask in the Forums of HP for known issues.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  ===================================

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  --------------------------------------------------------------------------------------------------------------

  After all the foregoing:

  You can try a repair install or an upgrade in Place.

  You can use another DVD that aren't copy protected but you you need to own
  Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
  machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
  good backup or 3 (security in redundancy).

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  I hope this helps.

  Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.

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  Review boards to the title of this post.  If all is fine using Imgburn then your issue is probably with WMP.  You can update the WMP codecs here.

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