HP Pavilion n096sa 15: guarantee

Based on my laptop it says 1y1y0y, which I guess means a guarantee of 2 years.

I bought the laptop in January 2014.

But the warranty checker indicates that the warranty began on 19 October 2013 and expired on 16 January 2015.  How does this work?

My hard drive is defective after only 13 months and need it replaced, so I was surprised that I am not under warranty.

Hello:

It is a forum of consumer to consumer.  No one here is allowed to discuss the terms of warranty HP here.

You will need to contact HP technical support for an explanation of the warranty.

In my view, what the 1y1y0y does 0 years one year, parts and labor for one year on-site service.

Your warranty start date has been adjusted from the date of purchase (Jan 2014), which explains why it ended in January 2015 (a year later).

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