HP Pavilion n221sa-15 PC Notebook touch pad frequently glitching

HP Pavilion n221sa-15 Notebook PC, windows, 8.1, 8 GB of ram (7.89 usable), OS 64-bit, processor 1.80 GHz intel core i3

I got my new laptop I bought recently (3-4 weeks, more or less) and I noticed that my touchpad we OFTEN acting upward. Sometimes, it brings up the bar of charms and randomly opens an option while the other times, it comes up freezes. I can say that it's the freezing button and not the pc because I can still use the keyboard to do things on my laptop and I use a usb mouse that always works without fail.

I have installed many things, but I did complete frequent analysis of the system using norton internet security and it "deleted" 1 virus so far. I did a scan for malware, but I'm getting to it now.

My question is possessed of a mind my laptop or is my broken touchpad?

Advertisement

Hi lolful64,

Welcome to the community of HP, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I'll be happy to help you with the TouchPad of freezing. I don't think you need to call the Ghostbusters quite yet. It only freezes when you try access Charms Bar or it freezes at other times? Start by reinstalling your touchpad Synaptics driver.

Thank you

Tags: Notebooks

Similar Questions

  • HP 1000-1b09AU Notebook PC: touch pad problem

    I have a problem with my touch pad. I just opened my laptop and I was surprised that its no longer works. What should I do? I am currently using a usb mouse. I am a newby user laptop so I hope someone can help me, thanks.

    I use HP 1000-1b09AU Notebook PC.

    Dear customer,

    Welcome and thanks for posting your question on the Forum of Support HP

    Looks like you are facing problems with the Touchpad of your laptop
    We will surely help you with this

    Steps to drain the static charge and load the BIOS default settings to solve the problem
    Step 01. Turn off the laptop

    Step 02. Disconnect the power/AC adapter and also remove the battery too

    Step 03. Press and hold the power button of the laptop for a minute

    Step 04. Now re - insert the battery back in and plug again the power supply/adapter

    Step 05. Start Notepad and keep pressing the F10 key during startup to access the BIOS

    Step 06. Once you get the BIOS, please press F5 to load the default Installer for BIOS

    Step 07. Now press ESC/ESC. Save Changes and Exit - Yes

    Step 08. Now, please wait until the unit load the Windows operating system

    Now please re - install the drivers for touchpad of HP Web site in order to solve the problem

    Hope this helps, for other queries in response to the post and feel free to join us again

    * Click on Thumbs Up white on the left to say thank you *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you
    K N R K
    Although I am an employee of HP, I speak for myself and not for HP

  • Touch pad issues on nine Pavilion x 360

    I just bought a brand new HP Pavilion 13-a010dx x 360. After a few days the lower part of the touchscreen Tablet felt loose, especially on the left hand side. From the beginning I had problems with the mouse jumping around, Windows restore, change the size of the screen etc. I played with the sensitivity of the touch pad, off settings by attaching masking tape and all the gestures with multiple fingers, but it still occurs. It's really frustrating because there are less than three weeks, I bought the laptop.

    I have to get the touch pad replaced?

    Thank you

    R

    Hi @RDF1 ,

    Thank you for visiting the Forums HP's Support and welcome. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the link for the number of support in your region. They will be happy to help you immediately.

    Thank you.

  • HP Pavilion Volume Touch-Pad don't DO NOT WORK. NO SOUND

    HP Pavilion Volume Touch-Pad don't DO NOT WORK

    I have a HP Pavilion dv3t - 2000, Windows Vista-based computer.

    Touchpad volume above, that the keyboard does not work properly (it there is no sound coming out of the speakers or the headphones), if you touch the part above the keyboard touchpad megaphone, then it remains red, but the sound icon on the taskbar change mute to reactivated when you touch the Red megaphone. The volume on the touchpad slider works amazingly.

    I don't know if I uninstalled something or what but I need this fixed a problem!

    Thank you!

    Hello

    Pretty well, I waited the Audio service to miss because it is installed by the IDT program, but other services were in the correct state?

    Try a manual update to the generic Windows driver.

    Open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select Properties.  Click the driver tab and click Update driver.  Select "Browse my computer for driver software", then "Let Me pick from a list of drivers for devices on my computer.  Left click to access high definition Audio Device to highlight, and then click Next.

    Did this install without error and you get any sound?

    Kind regards

    DP - K

  • HP PAVILION DV7 4045ea touch pad not working not

    Hello world

    Can someone help me, I am running windows 7 64 bit on this machine, I've only had the computer a few days and the touch pad does not work. I know that the material is ok because I downloaded the Synaptics site driver, but windows seems to lose it when I turn it off? Did anyone had this problem if so can help you.

    Thank you very much

    TOPO

    Hello

    In the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

    sfc/scannow                (Note that there is a space between sfc and /)

    Let the entire process, then the output type and press ENTER.  Reboot the laptop.

    Now reinstall the synaptics driver and when you are done, reboot the laptop again.  If during the reboot, the driver was deserted again, from windows control panel, open Device Manager and open to mice and other pointing devices, right-click on your Touchpad device and select uninstall.  Once done, reboot once again and see if Windows will find the device and install the appropriate driver.

    Kind regards

    DP - K

  • HP pavilion 15-E015TX: my computer laptop touch pad keeps freezing

    I had this problem with my HP laptop for a while now. My mouse freezes randomly when I use my touch pad, please tell me what to do with it.

    Product no: E3B55PA #ACJ

    Operating system: Microsoft windows (64-bit)

    Hello

    Try to download and reinstall the Synaptics TouchPad driver at the following link.

    http://ftp.HP.com/pub/SoftPaq/sp63001-63500/sp63353.exe

    When reinstalling, restart the laptop.

    Kind regards

    DP - K

  • turn off the touch pad hp pavillion

    Hello!

    I have a HP pavilion g6-2240sq with windows 7.

    In the instructions that came with the laptop it says touch quickly 2 times a circle in the top left of the touch pad to turn it off. I tried, but it does not work.

    I want to disable the Touchpad, cause it gets in the way of typing.

    Can someone help me please?

    Thank you!

    Concerning

    It seems that you can run Windows 7 on a system designed for Windows 8 and you run without drivers TouchPad.

    HP Pavilion g6-2240sq Notebook PC Drivers & Downloads

    This does not explain it.  No worries.  This is not my personal specialty;  I have a couple of options for you.  If none of them does not work because the pilots have not features you need or the drivers don't work well on your machine, we can ask for additional help.

    Options:

    ===========================================================================

    • You might try your driver for Windows 8 running in compatibility mode.  Lot of software works in compatibility mode - if the driver for the TouchPad will be happy if this is something you can try or no--a personal choice.

    Download and do not install the device:

    Synaptics TouchPad Driver 16.5.3.3 sp61882

    How to install and run the drivers / software Compatilbility Mode:

    Drivers and software compatibility by AttackOfZaq mode running

    -----------------------------------------------------------------------------------------------------------------------------------

    Try this Windows 7 driver for a similar computer of the g6:

    Synaptics TouchPad Driver 15.3.11.0 sp53851

    • Download and press twice on the installation package
    • Restart / reboot the computer after installation

    Comment

    For something like this, it is best if you have an external mouse attached - it's common sense and not because of something flakey on occur.  It's like the race without a disc of recovery and personal backups: you can get away with it for years and then ONE day, Poof - here you are with a blank screen and no way to recover your data.

  • Touch pad questions, please help.

    Laptop HP Pavilion

    Model: 15-n096sa

    Product: F4T58EA #ABU

    OS: Windows 8.1 Home Premium X 64

    I installed Windows 8.1 Home Premium X 64 on my laptop last week, he had originally version 8 is installed when I bought a month ago. Since the upgrade of the OS of my touchpad is no longer allows me to scroll with two fingers or enlarge the pages, use the right click function by tapping with two fingers & also bring up the options in a Sling. All I can do now is to move the pointer and click or double-click with the pad.

    Can someone please help me solve this problem because it drives me crazy?

    Thanks in advance.

    Hello EnergySyndicate,

    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

    I understand that you are having problems with certain features of the touch pad doesn't work does not correctly. I think it's a question of settings. I'm you provide a HP support document: use and troubleshooting of the TouchPad and ClickPad (Windows 8) that will guide you in how to adjust settings and ensure that the common gestures of the Touchpad is correctly configured.

    I think that this will solve your problem of Touchpad and allow you to go back to listening to your computer. Thanks for posting on the HP Forums. Have a great day!

  • Stream laptop HP 11: after the update of windows 8.1 Windows 10, the touch pad does not work

    My Hp Notebook PC 11 Stream works fine on Windows 8, 1 until I updated to windows 10. Now the touchpad is dead. I have to use a USB mouse.  In Device Manager, all the drivers work fine. Any clue?

    Thank you for visiting the Forums HP's Support and welcome.

    Information below can help you

    Make sure your keyboard is on

    Check in the settings 'Mouse & touchpad' to ensure that the touchpad is enabled.

    Open the Settings menu (Start > settings) and go to devices > Mouse & touchpad. Scroll to the bottom of the screen, and then click additional mouse options.

    The mouse properties window opens. Click on the tab more far to the right (it may be called MOMENTUM ordevice settings). Under devices make sure your keyboard is not disabled. If it is disabled, click on the touch pad to select, and then click Activate.

    Another thing to try is to see if your laptop has a function button that enables / disables the touchpad. It should look like a tiny touchpad with a diagonal line through it (on my computer laptop is F6, on other laptops we Fn + F5, Fn + F6 , or something else entirely). Try to switch this key if you have before you panic on the misfortunes of possible touchpad.

    Update your drivers

    Windows 10 has been out for a few months now, and most of the manufacturers of touchpad have updated their drivers accordingly. But you may need to manually update your driver.

    There are two ways to do this. First, click on the Start button and select Control Panel. In the Control Panel window, open the Device Manager.

    By clicking on "update driver software... "will your computer Internet search for an updated driver.

    Best regards;

    Marcel

    I am an employee of HP

    Please click the White Star Kudos to say thank you for helping.

    Please check accept as Solution if my help has solved your problem.

  • Is there a default way Touch Pad OFF! Pavillion g7

    I just bought a g7 Pavilion and the touchpad is driving me crazy.  I am looking for a button or which would make the touch pad OFF by default instead of having to double click it everytime I open the lid.  I said there is no setting for it, but I hope that someone has found something.  I use an external mouse and want this thing off, it drives me crazy!

    Hey there,

    I did a little research and found this video that should help you.

  • Touch Pad deactivation and activation does not?

    Hi, I'm on Hp Pavilion dv5-2135dx Entertainment Notebook and the touchpad is not fuctioning properly. Usually when I double click on the upper left corner and lock the mouse mat. But now when I do it, it won't lock. The orange led glow and your still able to move the mouse. I think it's very annoying because when I play games, my hand to touch the mouse and it would move, ruin. Someone knows how to fix this? Thank you.

    Hello

    Assuming you are using Windows 7, try the following.

    First, download the latest installer driver Synaptics, on the link below and save it in your downloads folder.

    http://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50688.exe

    Then, open windows control panel, open programs and features, right click on the entry "Synaptics Pointing Device Driver" and choose uninstall.

    Once done, restart the laptop.

    When windows has completely recharged, open your download folder, click with the right button on the setup of Synaptics and select "Run as Administrator" to launch the installation.  Once done, restart the laptop.

    Kind regards

    DP - K

  • touch pad disintegrate?

    Ive got a g6 pavilion and my touch pad looks like it is slowly disintigrating. Ive had for less then a year and it started to happen about six months ago. feels almost oily to the touch and as the layers of the touchpad have melted. I will attach a photo to show you what I mean. I was in afghanistan for most of the time that I had this, but I doubt that dirty hands, i had sometimes would have done that in the short period of time. any help with this would be appreciated


    Yes, I see that now.  It works without any problem?  It seems like it should work even with cosmetic flaws like this.  As I said, you could clean it up if you think this might help... otherwise he would just need to be replaced (of the touchpad/superior cover).

  • HP 15 ab019na: clicking on the touch pad does not work

    My laptop newly purchased has just been upgraded to Windows 10. My problem is with the touch-pad. Clicking on most of the things with it (left or right) turn simply on the element, but it does not open the item. For example, the cross that appears in the top right, to a screen, to cancel this screen does not when you click on it. I have to touch it with my finger so he could work (the laptop's touch). A lot of hypertext links do not open when you click on it, but their contact works. The Start button at the bottom left does not open when you click on it, but it's when they are affected.

    Clicking is sometimes more convenient than touch, so I would if the issue is resolved.

    Hello @Gallant,

    Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

    I read your post on the issue of the TouchPad and wanted to help you!

    Please consult the following document and let me know how it goes:

    HP Notebook PC - using the touchpad and ClickPad (Windows 10)

    Please let me know if this information has been helpful by clicking the thumbs up below.  If this post has solved your problem, then please click accept as a Solution.

    Kind regards!

  • mouse buttons act as touch pad

    Pavilion DM1 - 3245CA Windows7 64 bit.

    Right out of the box, I found the touchpad to be extremely frustrating that the delimited areas as 'right' and 'left' mouse click the points are just as sensitive to the touch as the touchpad itself.  The area of the mouse button can be used as the Tablet!  Therefore, when you touch the area to the right or left click on the mouse often jumps to a new location, which sometimes causes other "destination".

    When I followed the instructions on the web site to modify the sensitivity of the touchpad or mouse button areas, the screens I see are different to those indicated for this machine and driver downloads for the touch pad indicates that I have the drivers.

    From my point of view, it is a flaw that makes it almost impossible using this computer without using a USB mouse.

    Boring, so you know what.

    Figured it out on my dm1z

    Go to mouse properties in Control Panel and then device settings tab, and then click settings

    Under scrolling of the matches of the Palm check...

    Drag on the gear icon and click on it, it should open a configuration window

    I put the activation time filter 0

    then I check the two boxes of restriction

    then I move the mouse over the black central square at the bottom of the starting area, and then drag upward a bit take outside the touchpad buttons. Press close and OK endangered.

    crazyiest touchpad I've ever seen, I still have problems moving the slider even with this setting.

    Let me know if find you the best settings

    .

    .

  • portable Sony waio - touch pad (Synaptics) work stoppage

    Original title: computer laptop sony waio

    I am facing some kind of strange problem. I have a sony waio laptop with a processor atom and starters window 7. While he was working on a system touch pad (Synaptics) stop working. either I stop systems. Now a days these problem is common. Please help me in this regard.

    Hello

    Please contact Microsoft Community.

    It seems that you are facing problems with the Touchpad on the computer. It would be great if you can answer the following questions:

    1 have had any changes made on the computer before the show?

    2. What is the number of the model of the computer?

    Method 1:

    Run the hardware and devices Troubleshooter and check if that helps.

    Method 2:

    See the link to update the drivers for the Touchpad device:

    Updated a hardware driver that is not working properly

    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

    You can also check out the links and find the computer model number update drivers:

    http://www.Sony.co.UK/support/en/hub/notebook

    http://www.Sony.co.in/support/ProductCategory/it+personal+computer

    Let us know if it helps. If you have additional questions on the computer, please ask your question about Windows and we will be happy to help you.

Maybe you are looking for


HashFlare