HP Pavilion n221sa-15 PC Notebook touch pad frequently glitching

HP Pavilion n221sa-15 Notebook PC, windows, 8.1, 8 GB of ram (7.89 usable), OS 64-bit, processor 1.80 GHz intel core i3

I got my new laptop I bought recently (3-4 weeks, more or less) and I noticed that my touchpad we OFTEN acting upward. Sometimes, it brings up the bar of charms and randomly opens an option while the other times, it comes up freezes. I can say that it's the freezing button and not the pc because I can still use the keyboard to do things on my laptop and I use a usb mouse that always works without fail.

I have installed many things, but I did complete frequent analysis of the system using norton internet security and it "deleted" 1 virus so far. I did a scan for malware, but I'm getting to it now.

My question is possessed of a mind my laptop or is my broken touchpad?


Hi lolful64,

Welcome to the community of HP, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I'll be happy to help you with the TouchPad of freezing. I don't think you need to call the Ghostbusters quite yet. It only freezes when you try access Charms Bar or it freezes at other times? Start by reinstalling your touchpad Synaptics driver.

Thank you

Tags: Notebooks

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