HP Pavilion N5R61UA laptop: laptop not recharges

System recovery to factory did. Now whe trys to reboot just has a black screen with HP symbol come g market. Makes a beep and then hear trying to reboot but nothing. Fact that all past system diagnosis. But gave me this address go too. How to restore windows 10

PRD.  N5R61UA

MOD.  15 - an050nr

taacker16

Hello;

Let me welcome you on the HP forums!

I wish I had some good news for you, but I did not.

What you did MUST have worked - as, according to the HP website, your PC is preinstalled with Win10, and in this case the recovery should go off without a hitch.

Here are a few troubleshooting steps you can try: HP PCs - perform a recovery of the system (Windows 10) HP | HP® customer support

If none of those who work, then your only recourse is to order the media recovery via this link: HP computers - getting HP discs recovery or a USB HP recovery disc | HP® customer support

Good luck

Tags: Notebooks

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