HP Pavilion notebook - audio maintains disappear minutes after pc startup

Hello everyone. This is my first post in this forum.

For about a month, I had an annoying problem with my laptop audio. Quite often, when I turn on my pc, my audio disappears after a few minutes. Sometimes, there is no solid right from the start. The mute button doesn't work, because normally there is an orange light when you turn off the pc sound, although that does not happen again. Windows Media Player can only read formats such as mp4, avi etc with no sound in the background. However, it cannot open mp3 files at all (the error message). Videos on sites like youtube stop playing after a few seconds (although the buffer is still ongoing, and of course there is no sound).

So, basically, there is no type of audio from the speaker (as his error, sound message, control the sounds etc...)

I tried to plug in the headphones and external speakers, but not luck.  I've updated my audio driver, but it did not help.

Moreover, when I run the audio control panel test, an error message appears that says "device currently being used by another application. Please close all applications that use the device and start again. »

My laptop is quite new. It's a "HP Pavilion 15 - e070sl.

All this is driving my crazy. It's really frustrating. Any suggestions would be greatly appreciated. Thank you.

Hello

See if this discussion has the solution to your problem. HP Expert Dragon fur explained & gave some links to the troubleshooting steps:

http://h30434.www3.HP.com/T5/notebook-PC-sound-and-audio/lost-sound/m-p/4231472

Concerning

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