HP Pavilion shutdown problems

I don't know if it's good advice, but I'll just post it here for now.

The model is a HP Pavilion n278sa 15

My laptop randomly stops when it is clearly completely cool, when he stopped, the power button will not respond, and flashes on the computer laptop and stop immediately if it is moved/picked up/tilt, when it is off.

The laptop becomes increasingly more unstable and I'm unable to use it, please can I have some help.

Thank you

Hello

From you description, it really looks like a hardware problem - your laptop is listed as Windows 8.1 entry and should therefore still under warranty, - if necessary, you can check your warranty status here.

If you live in the United Kingdom, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: Notebooks

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