HP Photosmart 5520 - cartridges installation use

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• Photosmart 5520: Cartridges missing or not detected printer

  When I turn on the printer, it always now display "printer cartridges missing or not detected. I tried to remove the cartridges and cleaned the contact. But it still shows unable to detect. I have powered off and on again but the problem persists. Help, please

  Hello and welcome to the community of HP @rhmmak,

  I understand that you get an error message "Printer cartridge" missing or undetected on your HP Photosmart 5520. I'll be happy to help you.

  Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

  HP Photosmart printers - resolve the error 'ink cartridge problem '.

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• HP Photosmart 5520 - cannot print - using windows 7

  I have a wireless laptop and can go anywhere.  I can print the wireless network test results and Page of Configuration of HP network.   However, I can't print other documents.  My test results all the PASS and signal show as very good.  Current configuration as expected except DO NOT CONNECT Internet.

  I tried various tools and options on the HP Site and others.  I have reistalled printer driver and printer and wireless details says it is connected.  I don't have the ability to use a cable.

  It was suggested to my static ip address, I thought I'd made however on the prints on (and I have a lot in the last hours) the ip adddresses seems inconsistent.  After 5 hours, any help would be greatly appreciated.

  Hi @moports,

  Welcome to the HP Forums!

  I noticed that you are unable to print with your HP Photosmart 5520, on Windows 7 using a wireless connection. I'm happy to help you with your print!

  Please see the following guides:

  • "Printer is off-line" Message appears on the computer and the printer does not print: Windows 7.
  • The printer keeps Wi-Fi connection.

  Also, I recommend the HP wireless printing Center, Web site. You want to make sure that the router broadcasts not 5 ghz to 2.4 ghz.

  This post, incoming and outgoing Printer Ports, of @VisionAiry. I will tell you what ports must be open not closed on the router.

  Hope this information helps and have a great day!

• Anyone know how to say a printer HP PhotoSmart C310 is OK to use a cartridge installation?

  I need to fix this error:

  "Print cartridges listed above are not intended to be used for this printer as it is currently configured"

  I bought my HP Photosmart Premium C310 directly from HP a little over a year.  I checked the box to have an extra black replacement cartridge included for about $40.  The cartridges that I installed initially are all now empty (it's true, he is not getting used a lot and the original game lasted more than a year).  I put the new cartridge and get the above error message.  After a phone call, it turns out there are two kinds of cartridges, 'installation' and 'normal', and configuration cartridges are accepted the first time the printer is used.  The shipped replacement cartridge I paid $40 for says "setup" on it and it's the cause of the message.

  HP support by phone will not help me as it has been more than a year.  I feel like I got ripped off for $40...  Is there a solution?

  (1) use the menu to restore default settings

  (2) remove all ink cartridges

  (3) remove the both cartridge door.

  (4) turn off the printer and get an error msg saying: you must put in the support and the cartridgers.

  (5) install the cartridges support and installation

  (6) the printer says "thank you for the installation of genuine HP ink cartridges.

  If your PC can't see the printer anymore,

  (7) print the configuration of the printer, get the IP address.

  8) go to the properties of the printer to your computer and to configure the Port to the same IP.

  (9) to display the print jobs and printer (open devices and printers, click the printer), and then click the printer and uncheck use offline.

  

• HP Photosmart 5520 does not detect the installed cartridges

  Hello world

  My operating system is Windows Vista

  The error message for all cartridges installed even when installation and matching color on the printer, it is "the following cartridges appear to be missing.

  This is a new printer and I never got past this stage on this printer.

  Thanks in advance

  Craig Baker

  Hello Craig,.
  
  
  
  I noticed your message on the error message you see on your Photosmart 5520. I'm not sure if you have solved your problem yet, otherwise, I would like to post a link below for you to solve this problem.
  
  
  
  If you are still having the same problem when you have completed the steps, I recommend you call HP Technical Support to inquire about a replacement printer.
  
  
  
  
  
  http://support.HP.com/us-en/document/c03262515
  
  
  
  
  
  Contact information for HP: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  
  
  
  
  Good luck

• Photosmart 5520 black ink cartridge not working not

  I have the same problemwith Photosmart 5520, black ink, it's not working

  A few hours ago, I bought a new cartridge. Because the return, we were out of ink and... I changed (for the second time since I bought the printer) and after that... the printer does not print black ink more.  I bought the printer at ElGiganten, Copenhagen, Denmark. I wasn't expecting to find unwanted product on the market, the Danmark. I wasn't expecting HP to deceive people so much. I checked here on the site if the printer, it's still in warranty... not even an answer. So I spend almost 5 hours to check all the * solutions * I try, the printer still give me blank pages.

  The ink on the new cartridge is now... 45% or something. How his as possible! If the pages came out completely of white100 euro, in the trash, past time for anything on this site/forum... I do not understand how you are allowed to sell bad products on the market.

  For HP, you have deceived many people including me, I hope you will take away from the market, at least to the Danmark.

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  If you are not familiar with the operating function of private messages of the Forum, this post instructions of a..

• Installation Photosmart 6520 cartridges

  I recently bought a 6520 all-in-one television shopping channels factory store, nothing else that Hp printers after buying it in the past, I was really looking forward to using this printer. What hope I noticed that it didn't y no cartridge in the box, so went out and bought ready Hp 364 for large printing wide. Since then when after the installation, I get an error saying the facility put in place the cartridges. These unfortunately we are not included in the box and because that article was sold as seen I couldn't return the printer. After the ring Hp to see if I could buy these cartridges, I was informed then is no longer intend so my two questions are this

  1 where can I get these put in place of the cartridges
  2 I saw on eBay that they were obsolete, but was informed by the seller, even though they are 364 cartridges installation, they would be unsuitable for my model.

  I'm really disappointed, not only in the shop to sell me this printer (in defense they didn't know this problem), but also with Hp, what happens if I got a game and that they were faulty, what will happen?

  Hoping someone can throw a glittering ray of light on this problem

  Configuration cartridges are only available at HP.  I'll ask one of the HP Support people to enter this one.

• I have a HP Photosmart more and I'll have the time the harder the 564 black ink cartridge installation.

  I have a HP Photosmart more and I'll have the time the harder the 564 black ink cartridge installation. It it not a cartridge 564xl. I am really considering to resume this printer and turning it.

  Hello

  What seems to be the issue. His are more in there or something like that? If so, check the icon on top of the cartridge, it should be a Hexagon, if you want to mount a "bow tie" it does not, since it is a photocartridge that is not supported by your printer.

• Photosmart 5520: Photo printing problem

  I've just set up my new printer wireless to my PC and my ipad with no problems.   I just printed photo of

  both using HP photo paper supplied with the printer, but the quality is terrible!  The ink is running in all directions and

  take ages to dry, the colors are facing eachother, what makes the image completely garbled.  I'm not a fool!, I have

  used various brands of printers over the years and found that the installation of ink cartridges is similar regardless of the brand.

  I checked then double that they are clicked in place firmly.  I followed all of the implementation procedures.

  I'm doing something wrong, or should I just try a different type of photo paper?   Printing simple text on A4 is fine.

  Hi @mum50,

  I think you are something! I suspect that the problem is probably related to the book, but it might be better to use the following document to completely solve the problem: the problems of quality Print to the HP Photosmart 5520 e-all-in-one-HP Deskjet Ink Advantage e-all-in-one 5520, Printer series.

  Please let me know the results of your efforts. Thank you!

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• HP Photosmart 5520 ink carriage move

  My husband recently bought a HP Photosmart 5520 printer while overseas, it was mailed to me and he always tells me that one or more of the cartledges ink are broken or missing and should be replaced, but when I up open transport of ink access door won't move at all and I cannot even make it move using my hands help Please?

  My cartridge was blocked completely to the right, could not move at all. After having much jiggling autour and try to pull to the left the transport kind of jumps down a little more inside to the right.  I tried to pull it to the left, but he was stuck again as something he was blocking, and it came to the top when I shot more difficult.  I messed with it to the point where the transport jumped down, and then I plugged the printer in and it worked very well. I know not what was wrong with it exactly, but it seemed to fix it

• HP photosmart 5520: impossible to save a scan to a folder: mac os sierra & hp photosmart 5520

  After the OS Sierra update, I am able to scan documents, rotate,..., but the button to save a scan on my macbook is not "clickable".

  the button is visible, but light gray, and I can't click on the button Save.

  I deleted the printer since the macbook, downloaded the latest driver from hp site 10.12, but apparently Mavericks BONES

  Is there a driver for sierra os?

  HP photosmart 5520 & sierra OS

  someone at - it the same problem?

  someone at - it a solution?

  Hello

  What application you are scanning from?

  If it is the Image Capture scanners and scanners, uncheck the box to scan a custom size, and then select a specific analysis size or mark the spot required during the prelife analysis using your mouse, and then check if the "Save" button becomes available.

  Also try to install HP Easy Scan below:

  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_6_1.pkg

  Can you successfully scan from HP Easy Scan and click on send to > folder? the application will be installed in the Applications folder.

• Photosmart 5520: ink exhausted too fast

  Photosmart 5520, I bought 4 months ago. Initially impressed. He ran out of black ink in double quick time. I concluded that HP half filled cartridges supplied with the printer. I put in a new black cartridge and is also sold out, already. Both should print 500 pages! It's a ream of paper. I know that I don't have something like this amount of paper used and would guess that I used less than 150 sheets, some in color. This is unacceptable. One has a similar experience or know what to do?

  Thanks Shlomi. It looks like this. But as a realistic customer returns are important rather than those that manufacturers choose advantageously, to quote. In addition, let's say that my impression is 50/50 color/black and white. Who is llikely averaged over several months. Since the color returns are 300 pages and 250 black. Then 2xblack cartridges should finally basket 600 to 1000 pages and 1xcolour. I guess that the number of pages is not make the difference between color and b & w.
  All cartridges now show low and it does not print anything. So 5 cartridges total allowed me to print of 365 pages. I think it is very very poor. 10 p per page is ridiculous in my opinion. I use photosmart for a further period of 6 months and then throw to a more economic type. My old Epsom was much better and still works. No Wi - Fi tho. I can come back

• Photosmart 5520: Computer does not connect to Photosmart 5520 more

  Hello

  I have a printer HP Photosmart 5520 which, until recently, worked absolutely fine! I even upgraded my laptop to Windows 8 to 10 and the printer continued to work perfectly.

  However, a few weeks ago the printer no longer. In other words: when I try to send a print job to the printer from my laptop (wireless), the computer says it can't find the printer. The printer is on, certainly on the same network as the laptop's wireless and nothing has changed in this network. But I keep getting errors.

  I tried to solve the problem by deleting the printer in my computer and re-install the drivers, but when trying to run the driver installation program, it cannot locate my printer either. I can't locate even by manually typing the IP address of the printer (as Setup request)... Yet I don't know still certainly both devices are in the same network and I also double, triple checked the typed IP address.

  I really don't know what else to do. I also do not understand the problem at all, because I have absolutely nothing changed in my computer or network... the printer became simply "inaccessible".

  I'm now work around the problem by using e-print (send documents to print my eprint address), but I don't like this option because one) it's unnecessarily complicated. and (b) whenever you post a document, the printer prints an extra page with the e-mail address and it is a waste of paper and ink.

  So if someone could help me with my driver/connection problem, I would be very grateful!

  Thank you

  Lenny

  Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.  Download and run printing HP and doctor Scan.

  You mention that you have checked the IP address.  You can open embedded Web Server (EWS printer) by entering the IP address if the printer in your browser?

• Photosmart 5520:5520 won't print black

  Hello

  I just installed all new cartridges (they are real HP). But it does not print black.

  I went so all the help which is suggersted in the forum. But, no luck.

  I think that the print head is probably bad.  I spent about $70.00 for four cartridge 564XL.

  I'm too lazy on the purchase of a new black cartridge.

  Also, when I try to scan the alignment page, it says not found alignment page.

  It's more than 3-4 years. So, I probably need to buy a new.   HP maintenance tool detects any problems.

  I just wish I have not wasted $70.00 for the cartridges.  A new HP printr costs less than...

  Kind regards

  Sery

  The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number appear, use them to contact HP.