MX410 does not scan wireless using Mac

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• HP Photosmart C309a does not scan wireless

  I read the old post of what is resolved, but the solution did not work for me unfortunately. Essentially, everything works except the ability to scan wireless. I get the following error "Sorry, an error has occurred" at half way through the process. Physically, I can hear the sweeping move!

  I tried to remove and add the printer and also tried to reset the system print, but in vain. I discovered I am able to scan wireless using the built-in scanning server by entering the IP address in my browser and should be able to do it by pressing the button on the printer itself or directly from HP Photosmart Studio to do that, but I have. None doesn't seem to work, and I get the same error message.

  Any suggestions? I have an iMac with OS X 10.6.2

  OK, in order to help others (including me), then all you need to do is install this http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-74786-1&lc=en&dlc=en&cc=us&product=3737195&os=219

• Photosmart 6510 does not communicate wirelessly with Mac 10.8

  I have a photosmart 6510 and an imac on 10.8

  Both worked very well together, with all functions wireless works very well, until two days ago.  Two days ago, I changed my ISP and I have a new router. My mac and printer are connected properly to the new router, but they don't communicate wireless now.

  I am able to print the wireless network test results and everything seems fine.

  But when I send anything to print I get a message saying that the printer does not communicate or can't find the printer.

  So I uninstalled and reinstalled the printer drivers and all of the HP software. Everything was fine - the installer sees the device when the usb cable is connected, it indicates that the device is connected to the correct network and upon request I have unplug the usb cable.  But then I get an error warning:

  Device not found on the network:

  Wireless network settings were downloaded successfully on your device. However, your Mac could not locate the device on the network.

  Please make sure that:

  • Your Mac is connected to a wired or wireless network that has access to your device.

  • Your device is connected to the network wireless "TALKTALK".

  Click on "Start over" to try to connect using the current settings. Click 'Go Back' to enter different settings.

  And at this time, I'm stuck.

  Can someone advise please how do I get the printer to work again wireless?

  Thank you

  I think I've solved. restore the factory settings and then reconnected and the corrected IP itself.

• HP Photosmart C309 does not scan wireless

  I need help.  I am able to print on my printer, but the scan function does not work.  I deleted the driver several times and even installed the HP - no working software.  I have two computers, I have a Mac and a Mac Book Pro that I bought today.  Both run on Snow Leopard.  What I am doing wrong.  The only reason I bought this handset is so he can analyze remote.

  Thank you.

  I just found how to reset the printing system.  Everything works now.

• Scanner does not scan the using Windows fax and scan

  Hello

  I just bought a new PC Toshiba [win 7 Professional].

  The fax from Windows and research, who settled, scanning a single page as separate 3 files - he never analyzed correctly.

  My other PC [Win7] using Windows fax and scan is not this problem using the same scanner.

  Any ideas?

  I look forward to your response,

  Peter M2201

  Dear Palcouk

  Thank you for your reply,

  Before I tried your suggestion that looked very useful, I thought I would try first to upgrade the software.

  I checked for an update of the MS driver, found an and on installation, the problem is solved.

  Thank you for your suggestion and effort,

  Kind regards

  Peter2201

• Can not scan wireless between mac and photosmart 7515

  Print very well between Mac and a printer wireless

  Can scan correctly when CONNECTED between Mac and a printer

  Have already uninstalled and reinstalled the software

  Message says function 'Enable Scan to Computer' if she goes on to say that with Mac users, it is automatically activated.

  Mac OS 10.7

  Hello

  Adding the printer using the Protocol IP Jetdirect (tab within the intellectual property) only will allow you to print.

  To scan, Mac must communicate with the device as a Hello. The multicast must be supported by the router.

  https://discussions.Apple.com/message/13184615#13184615

  As you can see in bellows Joey post, it seems that the router Actiontec M1000 support not Hello.

  The user said it was confirmed by the manufacturing of router and a firmware update will be available.

  However, any update firmware seems to be available:

  http://www.Actiontec.com/support/product_details.php?PID=38&Typ=all

  I recommend you contact support Actiontec to check all supported multicast router.

  Kind regards

  Shlomi

• HP 6500 Wireless does not scan

  The printer works fine for printing, but it does not scan.

  When I select scan on the officejet 6500 wireless it is said: 'SCAN MENU SELECT a COMPUTER' any key on the keyboard work only 'OK '. When I select OK it says "No. Scan Option - refer to device documentation to troubleshoot. Press OK. »

  Operating system: Windows 7

  Connection to a printer wireless

  Download/driver downloaded and installed oj6500ve709_basic_14

  Mahalo (thank you in Hawaiian) in advance for your help.

  Hi soccer_crimson,

  Follow the attached document for your Officejet 6500 printer model.

  Steps to follow for issues with WIA - Windows Image Acquisition:

  Follow the steps below to check the WIA Service:
  1. type services.msc in run or search and files program
  2. scroll the page up to the WIA Windows Image Acquisition
  3. make sure that the service is running. Click on stop and then restart to ensure
  4 restart the computer
  
  Restart the services of dependencies:
  1. Click Start, in the search box type "services" without the quotes.
  2. scroll down until you see Windows Image Acquisition (WIA).
  3. double click on it and go to the Dependencies tab.
  4-2 services must be listed.
  5. close this window and look for the remote procedure call (RPC).
  6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.
  7. go to hardware detection kernel and Double click.
  8. set the Startup Type to manual and click on apply.
  9. you should be able to start the service by pressing Start.
  10 now, you are done and the Twain Manager must work and gives you is not a mistake. This should solve your problem

• Wireless J6480 prints fine, but does not scan

  All J6480 printer a HP. It was connected to a desktop HP running Windows XP with a USB cable and printed and scanned OK. Computer for office is dead and has been replaced by a Samsung Windows 7 laptop so the XP installation CD does not work. A printer connected to the laptop and it prints fine wireless but does not scan.

  1 downloaded the HP website OJJ6400_Full_13 and I tried to add an another J6480 but he says that there is already one installed in a wireless port. I didn't go ahead because the printer does not print not good. Should I continue with the installation?

  2 Ran HPSDU.exe diagnostic tool and it said ojj6400 USB HP Officejet J6400 is the only installed printer.

  3 HP Digital Imaging Moniter displays the HP Officejet Series_TMP000 disconnectedstatus.

  4 start-all programs-HP shows only HP Smart Web Printing and Officejet J6400 Series. There is no HP solutions Center.

  Thanks for any help

  I uninstalled the J4680 printer and all HP programs associate. Start - all programs showed no HP at all. I installed the full version of HP J4680 programs and everything works fine. The wireless connection was automatically created during the installation and the scan works very well.

  Thank you for ME

• DeskJet 3510 will not scan wireless on OS 10.9

  I have a 3510 Deskjet which worked fine wirelessly on my old Mac with Snow Leopard. I recently bought a new IMac with OS Mavericks 10.9.5. The printer will print wireless but not scan wireless. It will scan only with the attached USB cable. I uninstalled and reinstalled the latest version of the HP software. When I disconnect the USB it is said that the wireless connection cannot be found. I have reset the wireless connection, and it's good. What I'm missing here?

  Hey @hellis,

  Welcome to the Forums of HP Support!

  I would like to help you today with the resolution of the scanning wireless problem you encounter on your Mac OS X 10.9.5 operating system with your HP Deskjet 3510 e-all-in-one printer. I understand that you have already uninstalled and reinstalled and tested via USB cable without success. Right now I'm going to guide you through some additional troubleshooting for this problem to scan wireless.

  Step 1: Uninstall the drivers and software:

  First of all, I will have you reset the printing system on your Mac computer. This will remove any printer of your printed folder and Scan, but does not uninstall printers. You must use other printers once the reset complete simply click on the (+) sign more to add than these other printers back into your Mac. Make sure they are connected via a connection by USB cable or network. Do not add your Deskjet still back in.

  Please click here to know how to reset the printing system. Just follow the steps to "reset the printing in OS X Lion system"

  Once the reset is complete, please select: uninstalling the printer software and race through the steps in Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9 for the method that you used to install your printer.

  Once the printer is uninstalled, proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  1. Please click here to download the latest drivers for your printer.
  2. Click on the download button
  3. Follow the steps on the screen to reinstall your printer.

  Once the reinstallation is completed, please make sure that your printer is added to your Mac with the appropriate driver. Avoid the Airprint driver because it allows that capacity print based and not scanning.

  1. click on the menu Apple and then click on System Preferences.

  2. click on Print & Scanand then check if the name of your printer appears in the list of Printers .

  3. If your printer is listed, remove and re-add the printer to check the communication with the Mac. Click on the name of your printer, click the sign minus (), then remove the printer. Once the printer is deleted, click the plus sign (), click Add a printer or a Scanner, click the name of your printer with Hello , like the kind.

  4. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu.

  5. click Add to add the printer to the list.

  Source: Install your HP printer driver and software for Mac OS X

  Once the printer is reinstalled successfully by using the correct driver, please test the printing and scanning functionality.

  Please let me know if the steps I have provided resolve your scan wireless problems. Good luck!

• HP Officejet 150: Can not scan wireless

  I have a HP all-in-ONE Officejet 150 and that you are unable to scan wireless.  Right now, I can't even the bluetooth icon to turn blue, although it said that the radio is on.  I took my old printer because of such problems.  I handed to factory, combined with my Sony computer, but it does not recognize my computer.  Suggestions?  I can use a cable and get it to the scan, but that defeats the purpose of bluetooth technology.

  Hi @Dragonbebe,

  Welcome to the HP Forums!

  I understand that you can not scan wireless with your mobile printer HP Officejet 150. I'm happy to discuss this issue for you!

  This printer can only scan with the printer cable USB is plugged. As the wireless Bluetooth connection is strictly to be printed. Please see the user's Guide, for more information your printer.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope that answers your question and have a nice day!

• Replacement of Firefox 3.6.16 containing my history, bookmarks etc to version 4.0, I find that it does not open on my Mac Power PC G4 OS 10.4.11. It's a compatibility problem, and how to retrieve version 3.6 with my favorites etc.

  Replacement of Firefox 3.6.16 containing my history, bookmarks etc to version 4.0, I find that it does not open on my Mac Power PC G4 OS 10.4.11. Is there is a compatibility issue and how to retrieve version 3.6 with my favorites etc.

  Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third part of Firefox 4 version that works under OS X 10.4/10.5 and PPC Macs, for details, see http://www.floodgap.com/software/tenfourfox

  If you prefer, you can get the latest version of Firefox 3.6 http://www.mozilla.com/en-US/firefox/all-older.html

  When you install one of the above it will use your existing bookmarks, etc.

• Satellite Pro P300-1AY does not see wireless networks

  I have a Satellite Pro P300-1AY and the unit does not see wireless networks.
  I replaced my card and it does not solve the issue.

  I set up another type of card and those who work well, it is only when I get an Intel 5100 (512AN_MMW) the unit does not see any network.

  I use win XP. Any idea?

  Hello

  You have the latest version of the BIOS?
  If this isn't the case, then you should first update the BIOS!

  The latest version of the BIOS is on the European driver Toshiba page and it can be modified running Windows OS.
  As far as I know, you must use 2.5 or later version BIOS.

  Check it!

• My HP LaserJet 3055 All In One does not scan with Windows 7-64 bit.

  My HP LaserJet 3055 All In One does not scan with Windows 7-64 bit. I can copy and print only. Thank you.

  Hello

  Is the printer connected to your PC by USB or network?

  Using the USB connection, you can scan using Windows Fax and Scan software built into your operating system.

  Scanning over a network connection unfortunately supported on Windows7 32 bit only, as you can find listed in the section about network scanning below:

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?&objectID=c02539136#A2

  Kind regards

  Shlomi

• Can not scan wireless to the printer to the computer

  I can't scan my Photosmart Wireless B110 printer wireless to my laptop using Windows 7 IE. I can scan wireless using the laptop, which shows that the system can work. It allows to analyze all right, but it just stopped and I tried everything I can find on the site of HP. I deleted the printer and that restored it and I uninstalled all the software and tried to reinstall it but kept getting fatal error message saying that there is a newer version of the same software already on my computer, even though I had removed everything I could find with the name of HP on this subject!

  A specific problem seems to be that the laptop will not recognize the IP address of the printer so that every convenience store programs think that the printer is not installed so I can print wireless from laptop and scan also. I would appreciate your help to be able to scan from the printer and hopefully discover why the IP address is not recognized.

  Thank you for your answer fast (I'm not used to it as you can see from my previous posts!).

  I got the same error message when I pressed the icon Apps so I went to reset the static IP address, as you suggest. The box that says 'Suggests a manual IP' is grayed out so I gave the IP as it was. Then, I moved the section DNS server under which I had left empty as suggested in the other post I had followed. I put the 8s and 4S who told you and now it works perfectly.

  Thanks a lot for your help. He needed only two positions experienced to get my printer working again but I had to wait a long time before you me is reached. There must be a lesson there for HP to take on board. In any case thanks a lot again. I gave fame and marked the post as solved.

• Technical support Epson says that my new Stylus Photo R2000 does not print wireless in my permisions o/s Microsoft. Please notify.

  Technical support Epson says that my new Stylus Photo R2000 does not print wireless in my permisions o/s Microsoft.

  My Toshiba Laptop Windows XP Media Center OS is currently being updated with the exception of a point to update MS Office 2003 #KB949074

  has no size to him.

  Please notify.

  Kind regards

  Adolph Moret

  A call back to Epson says my Windows Firewall blocks printing Epson Status Monitor and by disabling the firewall every thing returns to normal.  Turning on the firewall without exception is still no difference and I should contact Microsoft for that matter.

  If the application works when the firewall is disabled, but not when the firewall is turned on, so you must create an exception for the application.

  I don't know what you mean by "turning on the firewall without exceptions still makes no difference" - no difference of what?

  You must determine the name of print Epson Status Monitor, then go to control panel > Windows Firewall (if your control panel is using "Category view", you will find Windows Firewall in the Security Center).

  Once in the Firewall dialog box, click the Exceptions tab, click the button "Add a program" and find printing Epson Status Monitor.  If it is not in the list that appears, click on the button "Browse".  After selecting the program and click OK, make sure that on the general tab of the Firewall properties dialog box that the "do not allow the box exceptions" is NOT checked.