HP Photosmart C4780: error

Similar Questions

• Photosmart c4780 error scan on mac

  I have the latest version on the macbook and a Photosmart c4780 all-in-one printer. The printer part records on my computer and it will copy as well. However, it will not scan from the printer to my computer. When I go to the printer in the system settings, it recognizes the printer but not the scanner. I connected via USB. What could be the problem?

  I guess you have Snow Leopard (OS X 10.6) on your Mac?  If you have loaded the HP from the CD software, and unless your CD says it supports in particular 10.6 Snow Leopard, you must uninstall it using the option "scrubber":

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt Cmd and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Restart your Mac

  Now run a software update.

  Then, remove and reinstall the printer in System Preferences, Print & Fax.

  You do not have the software now since Snow Leopard as well print & scan drivers built-in. scan from Preview apps or Image Capture. Scan from the front panel of the printer does not work yet.

• HP Photosmart C4780: HP Photosmart C4780 stop scanning

  My printer is HP Photosmart C4780 allows to analyze, but has stopped scanning, but will print & copy.

  I get the error mess "parse error. Try scan from computer or see the documentation. Press OK.

  I checked the systems running and have revived the latter, which has been proposed for the same problem

  anyone else had previousky.  TKS in adv

  Hello @Williams2and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have any questions about your ability to scan.  I would like to help!

  You are connected via a USB cable or a wireless connection?

  I recommend to remove printer ink cartridges and reset the power supply.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I suggest also download and run the HP print and Scan Doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Photosmart C4780 installation fails at the "system cannot find the file specified."

  My problem began simply with your printer, a HP Photosmart C4780, who has always had a wireless connection and would not print.  Initially, the checked network connection fine control panel of the printer.  I ran a Microsoft printer troubleshooting, which found a block in line print and authorized.  The first test page print, but did print the "internal test page.  I did not understand what it meant, so I looked for help on the HP site.

  I ran the HP print and Scan Doctorand he suggested I have reinstall the driver.  I have downloaded and saved the current HP (PS_AIO_06_C4700_USW_Full_Win_enu_140_175.exe) and then uninstalled the existing driver.  When I tried to install a new, a window pops up saying "the system cannot find the file specified," with only a single box for click that simply says "OK".  The installation went through 'examining installation options', after entering "check updates, download updates, install updates" and then it was all in "audit system", who jumped out of the window "file not found" upwards, and when I clicked 'OK', the installation window as well as the error message box simply disappeared.  Which I suppose is the path to the file is under the window, but it didn't fit so he showed not the end.  What I read was "C:\Users\... \Local\Temp\7zS588E\Setup\.\Setup\hpzpnp40...»

  I found a topic on the same printer model for the same problem in the forum, which offered this hotfix:

  You must first complete a level 3 of the software uninstallation. I've included the steps below to do this.
  
  1. press the Windows key and the letter R
  2. type %temp%, and then click OK
  3. open the 7z folder (a more recent if there are multiples)
  4 open the util folder
  5 open the folder of the ccc
  6. double-click on the Uninstall_L3
  
  Once you have completed the Uninstall_L3, delete all of the items listed in the temp folder. Note, you will not be able to remove all the elements, please ignore those that do not. Then please empty the trash and perform a clean boot. I've included the document «How to perform a boot in Windows» If your computer does not request it, restart your computer.
  
  Once your computer is back, you must reinstall the printer software. You can do this either by using the Setup CD, or by downloading the software.

  I did what was suggested, until he got to the point where it says it was the case recommend not removing any more items if I had intended on using the HP Officejet printer (Yes, I have a second HP printer connected to the network) anytime in the future.  Not really understand how it all works, I decided to stop what I was doing, so unfortunately it has not solved my problem.

  Do I need to uninstall both printers HP before I can reinstall a?  And if I do that, is there a reason that I wouldn't be able to reinstall the two printers?  Looks like I'm asking trouble.  Bottom line... I can not install the driver.

  I tried to install the full versions and the driver base and still get the same result.

  I have a HP Pavilion dv6 - 3100t for computer laptop, running Windows 7 Edition Premium, version 6.1.7601 family service pack 1 64-bit.  I have not installed new hardware or software.  This printer has always had a wireless connection.  The router I'm using is a Netgear 54Mbps WGR614 v6 (provided by my cable company) and the network includes not only my laptop and the Photosmart printer, but also desktop ASUS, HP printer, an Officejet 6300 series (used only for printing graphics and photos via a wired to the router) and a chip on Vizio TV.  I use Norton 360 first Edition and disabled the antivirus auto-protect when I downloaded and tried to install the driver.

  Help, please!  And thanks in advance for your time and your attention.

  Oh, Jamieson, it worked!  I can print again!  A massive amount of thanks and congratulations to you.

  I couldn't believe it when he actually passed the point where it normally would stop the installation, but then almost at the end, upward jumped «Fatal error during installation»  My excitement sank into a depression.  He said while the installation was not successful and he needed to collect information in order to diagnose the fault.  I looked at what has been collected, and it was more or less gobblety-* beep * for me.  There was a code of 19714722 error condition, if that means anything.

  Then he placed on my desk, the "Error of Installation HP - Windows 7.hta" file and instructed me to do away with the current window, restart, and then open the file and move forward with these guidelines.  I did and he basically had me to restart the computer once again, and then turn the printer off, unplug the printer, then unplug the router, wait 30 seconds and then plug the TAA - DAA and back in, I'm back in the business of printing.

  Thank you very much for your time and patience.

  All the best to you and yours!

• HP Photosmart C4780 do not install (Windows 7 64-bit)

  Hello

  Recently, I moved to a location that does not support printer wi - fi.

  I bought a usb cable to connect my Photosmart C4780 to my pc Windows 7 64 bit and I tried the method of installation of HP usb but the printer could not be found. I also tried to use the Windows printer installation, but this also could not find the printer.

  The computer is found 'USB' noise when I plug in the printer, but no message appears.

  I appreciate the help and can try and give more information if necessary.

  Thank you very much.

  Hi Gboy123,

  Use a USB cable and let me know what happens?

  HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.
  
  I would like to know what are the errors you receive?
  
  http://www.HP.com/go/tools

• Problem with the HP Photosmart C4780 connection after moving

  I recently moved into a new place, so, get a new router, connection. Since I moved, I was not able to connect my printer (HP Photosmart C4780) to the wireless network. When I try, an error message indicates that the IP address of the printer does not match the one on the PC (a Windows 7 32 bit). How can this problem be solved? Thanks in advance

  From the front of the printer: [Scan] Setup > network > network by default.

  Now run the HP software to add your printer (start > all programs > Hewlett-Packard > C4700 series...)

• HP photosmart C4780: Hp Solution Center

  I have recently upgraded to Windows 10 and now I can not scan from my computor using HP solution center app as before in windows 7. I tried several times following the instructions from HP. A problem in trying to uninstall the existing software, it will not be completed. When I try the solution Center HP it says that the software did not complete the installation. What is a windows problem or HP?

  @Research1,
  Welcome to the HP community!

  I hope I can help you with the problem you're faced with uninstall and install your Photosmart C4780 on Windows 10, such that the software displays an error message indicating something of the order of "HP Solution Center cannot work because your installation of the device is not complete." Here are my ideas for you to try!

  #1

  • Perform a level 3 uninstall if you have an HP computer or a level 4 uninstall if you have a computer not HP.

  1. click on start and type %temp%, enforcement

  2. Locate and open the folder starting with 7z (example: 7zS2356) (if there is more than one, choose the most recent folder)

  3 open the Util folder

  4 open the CCC folder

  5. If you have an HP computer, run L3uninstall.exe (or the .bat file). If you have a computer not HP, run the L4uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads .html

  9 download drivers and full software functionality again, or run the HP printer install Windows Wizard to install the printer

  10. run the download to reinstall the printer and try to open again the HP software

  #2

  Run the print and scan the doctor. This diagnostic tool will check for all the conflicts that could be the cause of the problem and are working on fixing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

  #3

  Scan a System File Checker to repair corrupt files sytem: run the command SFC to repair system files

  #4

  Run a disk check: running CHKDSK in Windows 10

  I can't wait to hear the result on your part, and I hope that my ideas are useful!

  If you want to testify of my answer to help today, click on the thumbnails below and if these steps help you to find a solution, click on the button "Accept as Solution" if others in the community can easily find our messages.

  

• HP PhotoSmart C4780: need help to connect to new router

  I have a HP Photosmart C4780 all-in-one. All the SW downloaded from HP. worked before but I just have to move on to a new Netgear wireless router. Read the previous replies to forum, but nothing seems to work:

  1. print the HP Network Configuration Page, but the URL says: http://0.0.0.0

  2 tried the WPS button on the printer and the router option, but it times out every time, never connect.

  3 tried the PIN option, but ends with the same result.

  4. I don't have the USB cable anymore, otherwise I would simply use it to connect momentarily.

  5. sometimes there is no time-out, and the printer displays the mention 'WPS error'

  I have Win 7 OS. How the hell can I connect?

  According to the document below the link, one of the conditions to connect the printer to the wireless network is a USB cable. I'm sorry, but it seems that you need to get a to put in place with.

  Installation of the printer software for a network connection Wireless (via an Access Point)

• HP PHOTOSMART C4780: ALIGNMENT OF THE PRINTER

  I can't ALIGN MY PRINTER. IT IS VERY BLURRY AND THE COLORS ARE CORRECT

  Hi @MELROSE47,

  Welcome to the Forums of HP Support! I see that you are unable to align your HP Photosmart C4780, print quality is disabled. I see you are using the Windows 10 operating system. In order to better help you please let me the following information:

  1. don't you upgrade the software and drivers for your PS C4780 when you upgraded the operating system Windows 10?

  2. do you receive any error messages?

  3. do you have Solution Center on your desktop?

  I would like you to run printing HP and doctor Scan > www.hp.com/go/tools

  -It has been designed by HP users troubleshooting and problems characteristic needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  What is the PSDR? If you still see the print quality on the large, start here: the problems of print quality .

  I look forward to hear from you.

  Thank you for being a part of the community of HP. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• HP Photosmart C4780: problems to reinstall my printer.

  My computer (Windows 7, 64-bit) showed that I had a major update for my printer (Photosmart C4780) HP. I installed the update, but it failed near the end. Thus, the Installer removed all printer software because it has not ended.

  I tried to re - install this printer all day, but no matter what it will fail because no driver was found, even if I download it directly from the Web site: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3794...

  After that, I get a "fatal error", which causes the interruption of installation, then uninstall all the software again.

  I followed the advice on the support pages and remain to be resolved this problem. I've also included pictures of mistakes just in case it is useful:

  No driver found: http://i.imgur.com/t5suTFj.png

  Fatal error: http://i.imgur.com/3wblqLe.png

  If anyone has any suggestions, it would be greatly appreciated.

  I don't know what I did differently this time, but I finally got this printer to install. I wish I could give a better solution in case others are facing a similar problem. However, I honestly have nothing to say apart from all uninstall and install and then again using the HP printer Installation Wizard.

• Cannot scan HP Photosmart C4780, Mac OSX 10.9.4

  At the same time, I bought my MacBook Pro about 4 years ago and my HP Photosmart C4780. Recently I replaced my hard drive, so I now have the OS of Mac OSX version 10.9.4. I can always print to my RESUME, but I can scan is no longer. If I try to open HP scan, I get an error message. I tried to go to the--> Printers Scanners &--> scan system preferences, and everything seems to sweep but is not save to my computer. I looked at to download the driver, but it does not list my specific operating system... but lists "Mac OSX" which seems ambiguous for me (it lists specific versions up to 10.6). There is no option to download a driver, but there is an option to have a disk sent by post (paying), but I am unclear if this driver works with my version of Mac OS x.

  Are you sure?  Try to save it on your desktop - give it a distinctive name, so you can easily find it.

• HP Photosmart C4780 cannot print (communicate) with Windows 8 Dell desktop

  Product name: HP Photosmart C4780

  Operating system: Windows 8 64-bit

  Error message: "the computer is unable to establish two-way communication with the device.

  Changes: I installed the "full functionality" print driver available on hp.com for Windows 8

  Description:

  When I send a Word Document to print the C4780 will spit on white paper.  I think that the ink levels are cool, but when I try to check the ink levels using the Toolbox "printer" in the HP Solution Center, I see the error message (see above).

  I've uninstalled and reinstalled the driver updated several times now. Whenever the installation seems to have success, but it does not solve the problem.  I also tried to install the driver of "basic" printing for the Photosmart series, but I still have the same question.

  The printer is connected to the computer via a USB cable; I'm not currently using the wireless feature.  Thank you for your help with this.

  Hello

  You indicated that you could not communicate with the printer, but I can tell that it prints a blank page of the word.

  Try some troubleshooting in this document:

  Printing blank Pages

  See if this helps you.

• HP Photosmart C4780 problem with WiFi connection and firewall

  Hello

  I'm trying to connect my HP Photosmart C4780 to my network at home.

  Whenever I try to set up my printer to my wireless network, I get the following HP Network Diagnostics Error Message:

  Problems may exist with functions of the network printer.  Please try to solve the problem, and then click Retry, or click next to continue.  See below for details.

  Your printer is unable to communicate with your printer at 192.168.1.69.  This can be the result of firewall software.  If you use a software firewall check that the 427 UDP port is unlocked for the incoming and outgoing traffic.

  Your PC cannot communicate with your printer at address 192.168.1.69.  Check all cable connections.  Make sure the printer and the PC and the router are powered on and connected to the network.

  MY REQUEST - I have AVG 2011 software installed on my laptop which I assume security contains a firewall.  But I don't know how to "check that the 427 UDP port is unlocked for the incoming and outgoing traffic".  How can I do this?

  I only am not a tech expert so would like as much help as possible with that at the moment I can't use my printer because it keps showing offline.

  Thank you very much

  Brilliant, Yes, thank you, that did the trick!

• HP Photosmart c4780 will not install

  the photosmart c4780 worked great for about a year until today.  Do not print, or reinstall.

  error message is:

  Cannot install the printer.  Impossible operation completed (error 0x000003eb).

  says it can't find a driver.  I have a gateway with Windows 7-64

  used to connect wireless broadband, d-link router n cable

  printer finally takes her (wireless) to 02:00; reinstalled from downloaded file.  So win 7 is working now, but the xp connect only the usb cable.  Always work to put in place the new - old laptop with all its applications again.  But at least we can print.

• HP Photosmart C4780 won't print from my wireless laptop.

  I have a Photosmart C4780 who don't print to my HP laptop.  I have a Cisco Linkys router connected to a modem Rogers.  My laptop shows an error in the printer.  Can you please help me.

  Oh, you must keep the firewall on the installation.  The installation software configures the firewall for your installation.

  I reinstall the printer with the active firewall.  Go to control panel > printers & devices and delete the printer.  Then click Start > all programs > Hewlett-Packard > C4700 series and 'add a device '.  All this with your firewall active.