hp scanjet 3800 no power

I write in the right section?  I'm not sure. The site is really complicated and not easy to deal with.

I have my scanjet hp model 3800, it used to work until suddenly collapsed for unknown reasons.

my attempts: I connect it to a power source (I tried a few different), but it does nothing to show me that his life, is not even a light... nothing.

My guess is that something is worng with the power to control device inside the scanner (any ), maybe it burned to the top for some reason any.

now, what should I do?

Serial number of the product if necessary: CN764A15CM

P.S. This thread was moved to HP Service Manager / Service Center Support and Forum of News for Scanners - HP moderator of the Forum

Hello

This forum is in fact related to the software.

Looking for information on a Scanner then please look in the following forum:

http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/BD-p/scan

Could be a problem of supply of power on this thread:

http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/lost-my-power-supply-what-voltage-do-i-need-HP-ScanJet-3800/m-p/797399#M18182

Kind regards

Alex

Tags: HP Printers

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