HP stream 14-z010nr: problem with zero PC refurbishment

Hello forum hp,.

I am a student and I only use this laptop for my Microsoft Documents and some projects but some how the laptop has been lag. So I want to reset my laptop and advance.

Now I have problems with my PC reset.

This is the screenshot of the error-> http://puu.sh/icGDA/aee8045c20.png

He said "there was problem reset your PC.

I tried to reset it in advanced options, but it shows the same error.

I checked the Disk Manager and there's always a recovery partition, but I can't do a reset.

It's my screenshot of disk-> http://puu.sh/ihDWi/c8c5c8d46d.png Manager

So, please help me hp community.

Thank you very much

Win Aung

Sorry for my English.

I just check. The Windows icon does not appear in my taskbar.

I had ordered a HP recovery media. Hope that will solve my problem.

I'll accept that as a solution because there is nothing much I can do if I don't have a recovery media.

Thanks a lot for all those HP community formed to help me solve the problem. It really helps my problem and also I get more knowledge.

Have a great weekend,

Win

Tags: Notebooks

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