HP Support Assistant program compatibility recognizes my phone despite several relocations

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• HP support assistant-program keep repeating: restart

  I have: HP Pavilion dv6 Notebook Pc. a week ago HP support assistant-program told me about the new version of it, so I left it to download. Okay then it ask me to reboot my laptop, so I'm doing this. But after a few minutes he wanted to restart again... so I restart it... then he asked the same thing over and over again. Then, when he kept this for 4times more I've had enough and restore my laptop in time before this "glitch". Today, a week after this 'problem' HP support assistant now wanted to load the latest version again. Did he, but same old "rebooting laptop" started to produce it again. What to do and am I the one and only being hotelis HP support assistant-program. ?

  Hello

  Try the procedure described below and see if this will allow HPSA set up correctly.

  Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, if you do not have an extraction utility installed, download and install the Installer x 64 64-bit .msi for 7 - Zip at the link below.

  http://www.7-zip.org/

  Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPSA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

  When windows has reloaded, open Control Panel, open programs and features, make a right click the entry for HP software framework and select uninstall.

  Once again, when this has completed, restart the laptop.

  When charged up, download and install the version of the HP Software Framework on the following link.

  As part of the HP software.

  Restart the computer after installation.

  When windows is loaded, open your downloads folder and delete the folder HPSA "extract" so you are just left with the original HPSA installer that you downloaded.

  Now run Microsoft 'Fixit' on the link below and use it to install the new version of HPSA.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Kind regards

  DP - K

• HP support assistant program show question mark sign

  I have Pavilion dv6 in my program computer hp support assistant show sign of question mark please help me how do slove this problem.

  Where you see the question mark? HIS most recent HP icon is a circle of drunk with? in the middle.

• LaserJet Pro 1606dn: HP Support Assistant does not recognize my Pro Laserjet 1606

  My printer has a problem.

  It is connected via an Ethernet cable and a router for three computers.  He works very well until yesterday when it ceased to print jobs sent to it, but no error message showed on the computer that sent it, and the document showed that the impression in the queue.  I deleted the jobs and tried to print a Test Page from the control panel.   The printer then crossed the entire stack of paper in the tray for printing a single line of gibberish at the bottom of each page!

  Then, a message appeared when I selected the printer icon in Control Panel that he needed attention, but gave no indication of the problem.

  I downloaded and reinstalled the latest version of the driver and also the HP "Support Assistant" software.  However, the help Wizard can not find the device cannot start if even a diagnosis.  However, if I remove the device and then reinstall Windows recognizes it, although this problem did not correct the issue.

  Where should I go from here?

  Hello @ChrisTee,

  It is a great place to get help! I read your post and see that the printer keeps printing gibberish. I want to help you solve this problem.

  Clear the record of spool and restart the print spooler.

  Clear printer spooler files and select the Spooler Service.
  In desktop mode, press the Windows key and R at the same time, to show the command line run.
  1 type "Services.msc" (without the quotes).
  2. double-click on "Printer Spooler" in the Services list.
  3. click on stop, and then click OK.
  4. navigate to '% WINDIR%\system32\spool\printers', right-click on the document and left click to delete the job.
  5 run "Services.msc" (without the quotes).
  6 double click on "Printer Spooler" in the Services list.
  7. click on start. In the Startup Type list, make sure that "Automatic" is selected and click OK.

  Disable bidirectional Support on each computer to see if that helps.

  Devices and printers, click with the right button on the printer and click on printer properties.

  Click the Ports tab.

  Bidirectional support uncheck activate.

  Click on apply and OK.

  I submitted this document to a few steps to try, to see if it will solve the problem: solve strange, deformed or illogical text, printing incomplete, or lack of text or graphics.

  You can click on the "accept as a Solution" If the problem is resolved and the 'Thumbs Up' for my effort. Please hold me. Good luck!

• Can I reformat my HP Pavilion dv7-6135dx and not lose HP support assistance programs?

  I ever reformatted a PC. My OS is windows 7 Home premium 64-bit. I like really all of the programs that came with my computer hp laptop, but I want to start over. can u please tell me if I reformat my pc I will be watching HP programs pre-installed, and if there is a way to keep?

  WELL, ITS NO DOUBT POSSIBLE...

  first close your laptop completely...

  then all by turning on the back, keep tapping the F11 key immediately...

  Recovery Manager rises, recovering the system select the options...

  and follow the instructions, it will be restored to factory settings...

• That's all just great. HP Support Assistant Program (screenshot provided with difficulty)

  Hey.

  I have checked the correct boxes and click "Apply", but nothing happens. Here is a screenshot of what I mean.

  [img] http://i1059.Photobucket.com/albums/T426/kokolovich/Untitled_zps63aeee05.PNG [line]

  Suggest you run the WIn 7 X 64 bit update preparation tool.    There is a new Update HPSA.  Weird note is the reference description of laptop.   Search here States link is correct (sp68201.exe)

• HP laptop - 15-ay011nr: HP Support Assistant suggests an incompatible update to my system

  Hello

  HP Support Assistant suggested three updates for my system.

  When you try to download the wizard, all of the facilities have not (a phenomenon that has been described by some other posters in this forum).

  So, I looked for each three updates directly in the HP site, after finding my computer and the operating system (HP for computer laptop 15-ay011nr, 10 64-bit Windows).

  I have found two of the updates, but not the third, called: "Intel WLAN for Micorsoft Windows", with Softpaq number SP76133, version 18.40.0.9Pp2, if it is relevant.

  When I reviewed this softpaq number in the site, I have found, but saw that it's only for windows 7 and 8.

  Why the HP support assistant that suggest an update for my system win 10?

  Am I supposed to download it?

  If not, is there a way to stop the support Wizard to think that I should install it?

  Thank you!

  Eitan

  Hey there! @Eitan_L, thank you for visiting the Forums from the HP Support!

  I understand that HP support assistant is to give false information.

  I suggest you uninstall all components of HP support assistant programs in Control Panel.

  Restart your PC and reinstall the latest version of HP support assistant from this link: http://hp.care/2ezPyyk

  After installation please try to check the updates and see if you still have the same problem.

  Please let me know the results!

  Have a great day!

• Product name: HP Pavilion 17 N: HP Support Assistant > HP updates > update BIOS (AMD processors) - clear update reminder?

  Hello

  I got a recommended set the HP Support Assistant program to update update for HP Notebook System BIOS (AMD processors).  I installed the update to the BIOS but the HP Support Assistant still says I need to run the BIOS update.  So I ended that run the BIOS update 2 times more but it prompt update with the exclaimation point in the promgram HP Support Assistant to delay the update of the BIOS is always there to want me to install the BIOS update.

  How can I clear this reminder of update of the HP Support Assistant program?

  You are welcome!

  1. If machine BIOS update after downloading, it will automatically start the system and show you the whole process and progress.

  2 just by downloading the BIOS update does not update. However no Expert here don't advise update BIOS to do as a routine, including through HPSA.

  If an UPDATE of the BIOS damage your laptop computer, you will not be able to turn on the machine - in short - it'll be no more than an expensive paper weight.

  3 If the BIOS has been updated successfully, then you go and not be able to on & do your work in portable as usual.

  Concerning

  Visruth

• Contact Technical Support for HP Support Assistant crashing

  I have a HP Pavilion dm4 running Windows 7. I'm able to throw my HP Support Assistant program, but when I click on contact Techinical Support I get an error and must close the HP Support Assistant program. I have not used in one which seems to be a lot of time and I installed several programs and updated a bit since I modified it used. Recently, when I needed to update a program he had me install this IncrediBar thing and sort of thing search engine but I had no choice but to install it as the program I needed. The thing IncrediBar and a search engine thing screwed up my FireFox and Google Chrome browsers and I had to uninstall and install these browsers to get those back to the default home pages, and other options. He managed to restore the default values on FireFox but not on Google Chrome even if I uninstalled the IncrediBar thng and search engine thing and that was when I tried to touch Technical Support for assistance with Chrome and found problems with contact my HP Support Assistant Technical Support.

  OK, we have to use the process of elimination so.

  I need you to pick up a support assistant. Use this document and open the Recovery Manager and select "Reinstalling software."

  

  Select support assistant for the program that you want to retrieve.

  In addition, what is the error message when you select the section "Support Contact technique '?

  Let me know the results.

  THX

• HP support assistant problem on dv6t-2300

  Hello

  After you install the updates by using HP support assistant, hp support assistant could not recognize that the computer laptop specs more.

  before you install the updates from HP support assistant used to read the product name, serial number and product number but now nothing. now the HP support assistant cannot find any update online because he doesn't know what is the product number

  no idea how to solve this problem.

  your help is appreciated.

  Thank you.

  Hello

  Try to reinstall (uninstall, reboot, reinstall) HPSA.

  Download link is here.

• Windows Help & Support was withdrawn, having no the program compatibility Assistant to result

  Someone had removed before the Windows Help & Support which resulted in none Assistant availible program compatibility. I need to install the software for my camera Polaroid PDC640 is for windows 95 or 98

  To get help and Support to show...

  Right mouse click on your taskbar, select Properties. Then go toStart Menu then Customize. Put a checkmark in the box of the help and Support.

  Now follow the instructions of PML.

  --
  Gina Whipp
  Microsoft MVP (access)

  Please post all responses on the forum where everyone can enjoy.

• have replaced my HARD original with an SSD drive, but now my laptop does not recognize HP support assistant?

  Dear Forum,

  I replaced my original HARD with a SSD drive, but now HP support assistant recognizes my phone? The program runs but updates always fail and when I look at general specifications the serial number, product name, number of product, microprocessors, system memory, motherboard, bios system, drive hard (s), and optical drive (s) are all empty. Interestingly, it recognizes the device to display (s) as being mobile intel (R) HD graphics and current resolution of 1366 x 768 and refresh rate 60.

  My laptop is an Australian model HP DV4 3029tx, which is an intel i5 14 "(2ème génération) with AMD graphics 6750" I replaced the original 640 GB hd with a 180 GB ocz vertex 2 using acronis to clone the drive.

  I would be grateful is anyone know how to get hp support assistant to recognize my computer.

  Thank you very much

  Hello
  Try this: http://h30434.www3.hp.com/t5/Desktop-Operating-Systems/HP-Support-Assistant-not-working-on-Win7/m-p/736511#M34734
  I think that cloning might be the question because the original configuration has been changed. Simple uninstall and reinstall again could possibly solve the problem as well...

• Cannot turn off Program Compatibility Assistant

  I hope someone can provide me with a way to disable the program compatibility Wizard. I had this same problem in the Beta, but of course during the beta test I used Windows 7 Ultimate. First off I would like to start by pointing out that I do run with Windows 7 Home Premium.

  That said, I know that this means that the most common solution, using Local Group Policy Editor to disable the program compatibility Wizard won't work, as the Home Premium does not gpedit.msc.

  Now, this is the part confusing, at least to me. I found an alternative solution specifically designed to fill this gap. I was directed to the access to Servicesand localization Program Compatibility Assistant Service, stop the service and then turn it off (via the properties for this service). I did exactly that. He is arrested and the Startup Type is "off". I even rebooted.

  Now here's the part that confuses me... it always comes back. How can he do that when I have the service stopped? This is another aspect of the security of Windows 7 I am not aware of this must be disabled?

  As a note, when I tried to install the software in question, I chose "Run as Administrator", just in case, and who didn't yet have any advantage. If anyone knows what I have to do, including instructions on changing my recording, let me know. Thank you.

  Hi Mobius187,

  
  I'm afraid to say that in Windows 7 Home Edition Premium, it is not possible to disable this feature.
  The only way to turn it off is by using the Group Policy Editor.
   
  Program Compatibility Assistant: Frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/Program-Compatibility-Assistant-frequently-asked-questions
   
  Hope that answers your question.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• PROGRAM COMPATIBILITY ASSISTANT

  Have advice that guard appearing indicating

  PROGRAM COMPATIBILITY WIZARD
  THIS PROGRAM has KNOWN COMPATIBILITY ISSUEScheck online with Microsoft
  ACER UPDATER PROGRAM
  EDITOR ACER INCORPERATED
  LOCATION c. / PROGRAMS ACER / ACERePOWER MANAGEMENT/e POWER PLATE EXE

  I suggest you ask Acer support directly:

  http://customercare.acer-euro.com/customercare/Default.aspx?CID=UK&LID=ENG .

  or ask in the community forums of Acer:

  http://community.acer.com/ .

  (select your country accordingly)

• Program Support Assistant

  This program has stopped working

  HP support Assistant.  He can't find the HPSF.exe

  I tried to reinstall, but it keeps saying that it is running.  I can't find or do not know what we call the program to uninstall using the uninstaller for windows 7 page.

  Help

  Skippybobo

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the computer.

  Then download and install the latest version of HP Support Assistant from the page on the link below.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K