That's all just great. HP Support Assistant Program (screenshot provided with difficulty)

Similar Questions

• HP support assistant-program keep repeating: restart

  I have: HP Pavilion dv6 Notebook Pc. a week ago HP support assistant-program told me about the new version of it, so I left it to download. Okay then it ask me to reboot my laptop, so I'm doing this. But after a few minutes he wanted to restart again... so I restart it... then he asked the same thing over and over again. Then, when he kept this for 4times more I've had enough and restore my laptop in time before this "glitch". Today, a week after this 'problem' HP support assistant now wanted to load the latest version again. Did he, but same old "rebooting laptop" started to produce it again. What to do and am I the one and only being hotelis HP support assistant-program. ?

  Hello

  Try the procedure described below and see if this will allow HPSA set up correctly.

  Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, if you do not have an extraction utility installed, download and install the Installer x 64 64-bit .msi for 7 - Zip at the link below.

  http://www.7-zip.org/

  Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPSA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

  When windows has reloaded, open Control Panel, open programs and features, make a right click the entry for HP software framework and select uninstall.

  Once again, when this has completed, restart the laptop.

  When charged up, download and install the version of the HP Software Framework on the following link.

  As part of the HP software.

  Restart the computer after installation.

  When windows is loaded, open your downloads folder and delete the folder HPSA "extract" so you are just left with the original HPSA installer that you downloaded.

  Now run Microsoft 'Fixit' on the link below and use it to install the new version of HPSA.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Kind regards

  DP - K

• HP Support Assistant program compatibility recognizes my phone despite several relocations

  HP Support assistant suddenly stopped running my laptop HP dv6t-3100.  I reinstalled several times, and sometimes it works for a few days, then fails to identify my camera, so no loading and so useless.  MS program compatibility tool identifies it as "incompatible".  I don't understand.  My OS is Windows 7, 64-bit, home premium.  It worked well for a few years, but has now become weird.  Does anyone know what it is?  Any help would be appreciated, especially given that this laptop does not work as effectively it was.  Thank you very much.

  Hi Pete B,.

  Where exactly are you trying to download HP support Assistant?

  It seems that there could be some files on the drive over. We will uninstall the old version and reinstall the program.

  Uninstall the HPSA using Fixit.

  Solve problems with programs that cannot be installed or uninstalled
  http://support.Microsoft.com/mats/program_install_and_uninstall

  See also:

  I suggest you try the procedure described in the article and see if it helps.

  Troubleshooting HP Support Assistant (Windows 7)
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c02435801

  You can also post the question in the forums of HP support for further assistance.

  http://h30434.www3.HP.com/T5/desktop-operating-systems-e-g-Windows-8-software-recovery/BD-p/OSandSW

  Hope this information helps. Response with status so that we can help you.

• HP Support Assistant HP p6540f begins with an error has occurred

  HP p6540f with the latest information to Support HP, HP Update utility and HP Support Assistant downloaded on the HP site.

  HP Support Assistant immediately shows "Year Error Occurred" at startup. The dialog box is not functional.

  How to get HP Support Assistant working correctly?

  Thank you.

  DB, I suggest to reinstall the update of:era.  Looks like he had a little problem during the update.  Frankly, I like to get my own updates by using MS Update and the sites of the manufacturers.  In this way, I know with certainty that I do not wish to install something that will come back to haunt me later; as a bad update of the BIOS.

• HP support assistant program show question mark sign

  I have Pavilion dv6 in my program computer hp support assistant show sign of question mark please help me how do slove this problem.

  Where you see the question mark? HIS most recent HP icon is a circle of drunk with? in the middle.

• Is that what all of the cloud of selective programs?

  I am a total newbie and started my subscription of cloud.  I noticed that not all of the programs listed in the description of the cloud appeared in the application manager when I downloaded them.  I also noticed Acrobat X Pro, which is part of the CS6 was not part of my download.  How can I get Acrobat X Pro other than downloading the trial version?  In addition, as your comments, it took between 30 minutes to 4 hours to download and install each program in the suite.

  Some applications require 64-bit computers.  If you are on a 32-bit computer, you will see only the apps that you can run.

  Nancy O.

• When I run the disk check to HP Support Assistant I find problems with smart control

  Hello

  My first question is this:

  When checking the disk i run assistant hp support I find smart check question so I said that to help defragment the disk in the defrtagmentation details I find everything to analyze if it's 10% or more then defragment now.

  but when I analyzed what I found 5%.

  What should I do to get rid of the smart check number?

  and my 2nd question is as follws:

  I have hp Pavilion dv6 2138ca laptop and windows 7 64-bit. I have problem with recovery manager that is built in hp and editor is cyberlink, he said that this program will not reinstall software not or the windows operating system.

  When I try to reinstall synaptics touchpad by reinstallation of hardware driver, getting the list of factory installed drivers. and it ends correctly and restart, once again, I see the same situation as it was before reinstalling.

  kindly help me by giving the valid link through which I can download the Recovery Manager validates windows 7 64 bit or offering a solution for this problem.

  Thank you

  Original title: maintenance

  Given that most of your problems is related to HP, it is best to contact the HP support:

  http://support.HP.com/

  To defragnment, you should have little empty space. Try running disk clean in the disc you have questions first, then defragnment.

• Can I reformat my HP Pavilion dv7-6135dx and not lose HP support assistance programs?

  I ever reformatted a PC. My OS is windows 7 Home premium 64-bit. I like really all of the programs that came with my computer hp laptop, but I want to start over. can u please tell me if I reformat my pc I will be watching HP programs pre-installed, and if there is a way to keep?

  WELL, ITS NO DOUBT POSSIBLE...

  first close your laptop completely...

  then all by turning on the back, keep tapping the F11 key immediately...

  Recovery Manager rises, recovering the system select the options...

  and follow the instructions, it will be restored to factory settings...

• HP laptop - 15-ay011nr: HP Support Assistant suggests an incompatible update to my system

  Hello

  HP Support Assistant suggested three updates for my system.

  When you try to download the wizard, all of the facilities have not (a phenomenon that has been described by some other posters in this forum).

  So, I looked for each three updates directly in the HP site, after finding my computer and the operating system (HP for computer laptop 15-ay011nr, 10 64-bit Windows).

  I have found two of the updates, but not the third, called: "Intel WLAN for Micorsoft Windows", with Softpaq number SP76133, version 18.40.0.9Pp2, if it is relevant.

  When I reviewed this softpaq number in the site, I have found, but saw that it's only for windows 7 and 8.

  Why the HP support assistant that suggest an update for my system win 10?

  Am I supposed to download it?

  If not, is there a way to stop the support Wizard to think that I should install it?

  Thank you!

  Eitan

  Hey there! @Eitan_L, thank you for visiting the Forums from the HP Support!

  I understand that HP support assistant is to give false information.

  I suggest you uninstall all components of HP support assistant programs in Control Panel.

  Restart your PC and reinstall the latest version of HP support assistant from this link: http://hp.care/2ezPyyk

  After installation please try to check the updates and see if you still have the same problem.

  Please let me know the results!

  Have a great day!

• HP ProDesk 600 G1 SFF: HP ProDesk 600 G1 SFF: HP Support Assistant is not able to download updates

  Hello

  We have two identical computers HP SFF ProDesk 600 G1 running Windows 10 (64-bit) with the latest Windows updates installed. On two of them today, I installed the HP Support Assistant. The version information of the help Wizard says:

  HP Support Assistant: 8.3.27.17

  Framework: 12.5.26.37

  Configuration files: 8.0.6294.2155

  Contact information: 37386108

  All updates to the support Assistant software have been installed on both machines.

  Everything on one of the computers in Office Support Assistant works very well and can download and install the updates that are available on the other machine, the update process stops before downloading updates with the following screen:

  

  Several rounds of uninstall/reinstall (with reboots after each step) did not help to remedy this problem.

  Any advice would be greatly appreciated.

  Best regards, Hans-Georg

  Hello

  by an another uninstalling the adapter Assistant and framework support (with deletion of all stored data) and resettlement after the problem could be solved.
  Best regards, Hans-Georg

• hp support assistant for the new version update is not installed

  HP Pavilion Slimline s5306ukP; Monitor LCD 20-inch HP 2010

  My problem is that I recently had a HP Support Assistant alert to download the new HP Support Assistant for the latest features.

  Well I tried to download the update, but it would not install? I'll go through the events on the screen and maybe you can inform me as to why this update for the new Assistant support will not correctly installed, thank you.  Everything goes up to 4. Then it will skip "Download updates" and go on 5 /, but nothing happens?

  Point adjustment 1/restore... pass; 2 disk space / audit... pass. 3 / connecting to HP services for new updates and alerts... pass. 4 / download updates... N/a; 5 / install/apply the selected items... no?

  Should I have to uninstall the version that I already have the update through and re - install a new Version, or you have any patch that can be applied to make this update installs successfully?

  I have Windows 7 Home premium 64-bit.

  Hi DP - K,.

  I tried again since my last email with the problem where I couldn't find the program once it is downloaded, and alongside the race/Save little was downloaded files. I clicked on it and watched the sp54931.ex download in a folder "view and track downloads. I then told run this and asked that my administrative password. I thought here goes while I'm waiting for a response from you, nothing to lose to new and low and here is the update for the new Version HP Support Assistant downloaded correctly. Since then, I had a glance in the desktop program and there is no warning, everything is up-to-date.

  If all is well now and I can't thank you enough for all your help to try to solve this problem for me. You are the experts, and I was just lucky. I sincerely thank you.

  Best regards

  Gerry

  PS I will now know where to go if I have more problems... experts.

• TouchSmart HP Envy 15-150: HP Support Assistant does not

  After the upgrade to windows 10 8.1, I back return because of windows 10 graphics issues. I noticed that HP Support Assistant has stopped working with the error "Missing leader HP Support Solutions Framework 11.51.0049.msi". I did a windows update and installed the required updates. Tried to uninstall the framework but can't because of the same error. Upgrade to windows 10 with the same results.

  I have read and tried several suggestion forum, but alas to no avail. Any suggestions?

  OK, I got it fixed and thought I'd share my solution. I followed another thread and used Revo uninstaller. When missing the usual shit of msi (HPSUPPORTSOLUTIONSFRAMEWORK - 11.51.0049.msi) is come, I clicked on ok and let Revo do its thing and check the registry. When you are prompted to check the 'fat' records I've done and deleted (just check it out those / "BOLD"). When I finished, I reinstalled the HP solutions on the HP site framework and I was in service yet. Thanks to all who have shared and posted.

• Problem with HP Support Assistant

  When I open HP Support Assistant (in response to the message) it loads OK and when I press NEXT on the Welcome screen I get the homepage with a choice of 8 plates to the choice. Tile "updates and the updates" indicates that it is 'Important Update available' and when I click on the tile that will display the page 'updates & tune-up' with a total of 5 important updates selected for download.  However, that's all - none of the other links on this page responds to a click of the mouse and the button "Download & install" appears to be grey and has no reaction when clicked.

  I also get a message from my Norton security that there "by HP heavy CPU usage.

  Can someone out there please help?

  Longframbri

  Lets start with you help us by identifying your laptop completely.
  
  HP has made and sold more than a thousand different models of laptops and desktops over the years. It is difficult to help you if we don't know which specific model you own...
  
  Method #1: If the laptop boots into Windows, you can retrieve your product number by pressing Fn + ESC key.
  
  Method #2:
  Remove the battery and look in the compartment where the battery was installed. You should see a Service number with the printed part number and product name. Thanks for posting the p/n (with all alphanumeric characters) here. If you live outside of North America, it helps us if you post the country of purchase.  Also post the CPU type and prepare operating system installed. (AMD or Intel). P/n in the following image is the number of the product.
  
  
  
  Your description of the issue would seem to indicate that an uninstall of the HP Support Assistant and the installation of the latest version would be a good starting point.

• Laptop HP Pavillion: Support Assistant

  Hello

  I hope one of you can please watch as HP desk help was not able to help! They offered remote access to my computer which scared me to death!

  In the previous version, I was able to request that the temporary internet files, Recycle Bin, backups, etc. have been completed the 1st day of each month. I don't remember how I did well-, but do not know it was an easy thing to change.

  I only am not able to see these settings in the new version - The HP Support Assistant has been improved to-8.1.40.3.  Do you know where I can find it and change it later please.

  Thank you

  Hi @happygirl22,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion Notebook and questions with delayed automatic options.  It is now listed in the section updated and of the updates. Here is a great video that shows you the new Hp Support Assistant changes. He has characteristics that you might be interested to activate for the timed automatic.

  Please let me know how it goes.

  You can say thanks for trying to help by clicking on the Thumbs Up below! .

  Thank you.

• Product name: HP Pavilion 17 N: HP Support Assistant > HP updates > update BIOS (AMD processors) - clear update reminder?

  Hello

  I got a recommended set the HP Support Assistant program to update update for HP Notebook System BIOS (AMD processors).  I installed the update to the BIOS but the HP Support Assistant still says I need to run the BIOS update.  So I ended that run the BIOS update 2 times more but it prompt update with the exclaimation point in the promgram HP Support Assistant to delay the update of the BIOS is always there to want me to install the BIOS update.

  How can I clear this reminder of update of the HP Support Assistant program?

  You are welcome!

  1. If machine BIOS update after downloading, it will automatically start the system and show you the whole process and progress.

  2 just by downloading the BIOS update does not update. However no Expert here don't advise update BIOS to do as a routine, including through HPSA.

  If an UPDATE of the BIOS damage your laptop computer, you will not be able to turn on the machine - in short - it'll be no more than an expensive paper weight.

  3 If the BIOS has been updated successfully, then you go and not be able to on & do your work in portable as usual.

  Concerning

  Visruth