HP wireless mouse problems

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• Wireless mouse problem

  The cursor is keep to stop and go. Every time when I move the mouse.
  Are their option to downgrade the software?

  Hello

  Thank you for writing to Microsoft Communities. I understand that you are facing problems with the mouse cursor.

  Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.

  1. What is the brand and model of the mouse?

  2. the problem occurs when you are working on all windows?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned from the link and later a update on the State of the question.

  Mouse, touchpad and keyboard with Windows problems:

  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

  Reference: Troubleshoot a wireless mouse that does not correctly: http://support.microsoft.com/kb/321122

  Please follow these recommended steps and post if you still experience the problem.

• wireless mouse problems

  My wireless mouse stops working in the middle of my work. I bought the last mouse thinking that would work did the same thing. I can move the cursor, but cannot get it right or left click, so I have to reboot. Often now. Any advise?

  Hello

  First you have listed iMac with iOS systems.  They do not go together.   Unless you use El Capitan with your mouse (which should be the mouse Magic mouse 2 by your description), it will not work properly.   Please update to help your mouse works.

  And when you have a moment, please, update your profile to show you have the devices and operating systems that you use for each.   We love to help, but if your information is inaccurate, life becomes very difficult.

  Thank you.

• retina iMac with wireless mouse problems

  Since I use el capitan intermittently my wireless mouse goes crazy.  When you try to connect it begins to fill in the space. Make a stop down then its ok for a few days.  When connected to the photo and right click on a photo to go to the adjacent photo the cursor moves his own in a space photo 10 away!   The only thing I can do is arrested once more. Took my iMac three times at apple store, but not solved. Any ideas?

  Hi Andrewmacara32,

  I understand that you see intermittent erratic behavior of your mouse. If you use a mouse Magic Mouse with your iMac, the article below the link Details a number of things worth that can help stabilize the entries on your Mac.

  If your pointer is nervous when you use a trackpad, Magic Mouse or Magic Trackpad
  https://support.Apple.com/en-us/HT203171

  See you soon!

• System performance 'Windows' and wireless mouse problems

  I have a HP Pavilion dv7-3 with a mouse Microsoft Wireless Mouse attached model 4000.  So far it has been working well.  Now the top scroll button on the right will not work.  Down works great.  This takes place when I'm on the internet.   Brand x close tabs does not work.  The system seems to start ok but it is slow when loading startup programs.

  I have a HP Pavilion dv7-3 with a mouse Microsoft Wireless Mouse attached model 4000.  So far it has been working well.  Now the top scroll button on the right will not work.  Down works great.  This takes place when I'm on the internet.   Brand x close tabs does not work.  The system seems to start ok but it is slow when loading startup programs.

  Then. "so far"--> indicates the latter.  When he last work properly?  You can use a system restore point to return when he worked last to see if it's related software?

• Connection of the wireless mouse problem

  Hope this is the right forum section.

  in any case, I have a Microsoft Wireless Laser Mouse 8000 with a v3.0 transmitter/receiver for Bluetooth (usb of course).  Since I have a new laptop a few months ago, I had some problems with the use of this mouse.  It does sometimes not work when I turn on the computer, and sometimes at random, it freezes or disconnects, be it it works all of a sudden without reason.  All I have to do to remedy is cut to the mouse, unplug the receiver, then turn it on and plug it in again.  Sounds easy, but it's extremely irritating.  When I got to the laptop, I tried to install the mouse driver.  I always had a message saying "failed to install software" or something like that.  Once accidentally, I managed to get the combine usb configured as a general bluetooth receiver, who did my computer recognize it rather than the built-in bluetooth.  The mouse "works" with or without the installed driver software and with or without bed in the lit bluetooth receiver. With the random disconnects always, of course.  This mouse works perfectly with my old laptop and windows xp.

  News of the computer: Dell Studio, with Windows Vista home premium.  Built in bluetooth adapter (which apparently is a bad thing?).

  Anyway, how I have difficulty or prevent this happening?  Is there a way to get the driver to install properly and who's going to fix it? Better yet, is it possible to make my work bluilt bluetooth for this mouse receiver, so I don't have to use the usb receiver?

  Any help much appreciated.
  Thank you.

  Hi Android5,

  Thanks for posting on the Microsoft answers Forums.

  The following link is the site that shows you what all the hardware and software is compatible with Windows Vista: http://www.microsoft.com/windows/compatibility/

  Please do not hesitate to visit this site to see if your mouse is compatible with Windows Vista or not.

  Be you please perform a clean boot on your system to see if that helps to solve the problem? Please see the following link for steps on performing a clean boot on your computer: http://support.microsoft.com/kb/929135

  After you run the clean boot, please try to uninstall the mouse completely and then reinstall all the drivers to see if you still get the same error message or not.

  Thanks for posting to let us know if this information was useful or if you still need help to find a solution to your problem.

  Robyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Problems with wireless mouse when laptop computer HDMI is connected to a TV

  I have a HP Pavilion G series laptop PC, when I connect to the TV using the VGA interface I have no problem, when I connect to the TV via the HDMI so I have the problem. I use a Microsoft 2.4 ghz wireless mouse, laptop connected to an electrical outlet, new batteries in the mouse, if I move the mouse more than 1 foot of the tower top it becomes useless, erratic, moves 6 inches at a time, or not at all, totally out of control. The laptop is about 2 feet from the TV due to the length of the HDMI cable, and I am sitting about 12 feet out in front of the TV with the mouse. As I know, no problem if I find the mouse in 1 foot from the laptop and no problems even at 12 feet awy using the VGA interface. Production of mouse says that the mouse has a range of more than 20 feet. Someone has an idea of what might happen? Last note, I also lookes to the use of the processor at the time and it is only 8%. The mouse model number is 3500.

  Hello said,

  Thanks for the reply.  I'm glad that you were able to solve the problem by replacing the mouse.

  Good luck!

• Wireless Mouse scrolling problem 2000

  I recently bought the 1000, wireless keyboard comes with 2000 wireless mouse. The scroll function does not work the same as the Wired Optical mouse, it replaced. When I try to scroll with the mouse, the scroll bar does move not smoothly, but offbeat jerkily. I tried to change the scrolling mouse without effect. Can someone help me with this problem?

  With the computer turned on and the Receiver USB is plugged, remove battery from the mouse and put the battery back.  It's really just that simple.

• My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken. This seems to be the only program with problems. All the answers?

  My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken.  This seems to be the only program with problems. All the answers?

  Hi retiredinflorida,

  Welcome to Microsoft Vista answers Forum!
   
  It is a known issue using IntelliPoint from Microsoft and Quicken software drivers.  Both parties are aware of the problem and as soon as a hotfix or patch for this problem is available it will be displayed on the Quicken Web site so check with their website on a regular basis.
   
  However, if the Microsoft Wireless Mouse 5000 problems in other applications, you can check the links below.

  The Microsoft wireless mouse does not work as expected if:

  You may want to consider this link to fix the problem: http://support.microsoft.com/default.aspx?scid=kb; EN-US; 838398

  In the case want ot uninstall and reinstall the mouse drivrs use this link: http://www.microsoft.com/hardware/windows7/support.mspx

  Hope this information is useful.
  Let me know if it worked.

  Thank you, and in what concerns:
  Aziz Nadeem - Microsoft technical support.
  Visit our Microsoft answers feedback Forum
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and let us know
  what you think

• Problem with a wireless mouse when laptop computer HDMI is connected to a TV

  I have a HP Pavilion G series laptop PC, when I connect to the TV using the VGA interface I have no problem, when I connect to the TV via the HDMI so I have the problem. I use a Microsoft 2.4 ghz wireless mouse, laptop connected to an electrical outlet, new batteries in the mouse, if I move the mouse more than 1 foot of the tower top it becomes useless, erratic, moves 6 inches at a time, or not at all, totally out of control. The laptop is about 2 feet from the TV due to the length of the HDMI cable, and I am sitting about 12 feet out in front of the TV with the mouse. Like I said, no problem if I find the mouse in 1 foot from the laptop and no problems even 12 feet away using the VGA interface. Production of mouse says that the mouse has a range of more than 20 feet. Someone has an idea of what might happen? Last note, I also looked at the use of the processor at the time and it is only 8%. The mouse model number is 3500

  I got it fixed. I replaced the HDMI cable, no change, I tried another TV, no change, I moved the feet 12 laptop away from the TV, no change, bought a Logictech M315 mouse, same technology as the MS3500 and everything's fine. Does a lot for the MS3500 mouse.

• I started having problems with the wireless mouse and the carpet of my laptop - Lenovo ThinkPad T420 mouse.

  Original title: right click on the mouse itself activating

  I borrowed a USB to a person at work and I started having problems with the wireless mouse and the carpet of my laptop - Lenovo ThinkPad T420 mouse. The left click of two devices works normally, however, sometimes she does not respond to clicks and it takes a few seconds to work. The left button was constantly starts to turn on, as if he was stuck. After that I hit Alt + Tab and modify windows it stops for a few moments and starts at a later date. I havo not found a specific condition or a combination of keys that may trigger the fault.

  I read a few posts on discussion forums, but all say that it could be a hardware problem, which I think is not, because both devices have the same problem and I'm sure it all started with the insertion of the borrowed memory stick. I scanned the readers to help Symantec's EndPoint Protection and installed Microsoft Security Essentials and performed a full scan, but found nothing. I even restored the system, but the problem remains.

  Should I get a different antivirus? How can I find the cause so I can find a better targeted solution?

  Try to install the drivers from this link and check.

  http://support.Lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=MIGR-77167

• the 1000 mobile wireless mouse scrolling problem

  Hello everyone.

  Recently, I bought a 1000 wireless mobile mouse to work with my laptop. I very often work in Netbeans (7.0). As OS, I have windows 7 ultimate 64B.

  I have a problem with scrolling wheel. In windows Explorer, Commander total and other applications, it works fine. But in Netbeans does'nt works as it should.

  To scroll the value default 3 rows of scrolling instead of the one step of scroll whell I have to scroll ~ 10 steps and very fast speed. :(.

  This is a big drawback. Any ideas to fix this?

  Thanks in advance.

  Hello

  If you have the problem of scrolling with a single program is Netbeans 7.0, this could be a possible bug.

  There could be some applications that do not support the features of fledge full of some of the equipment.

  I also suggest that you connect a different mouse (USB) and check if you have any questions scrolling with these applications.

  This will help to understand if it's bug or is related to the wireless mouse

• Win7 64 bit wireless keyboard and mouse problems

  I am a technician and has decided to declare this, since I've seen several complaints the same issue on the same forums.

  Its a win7 64 bit ultima. the keyboard and the mouse is natural egronomic wireless keyboard and mouse 7000.

  Started having problems about 2 weeks ago

  I've uninstalled and reinstalled the software intellipoint and intellitype.

  Changed the batteries twice.

  resynced several times

  no damage or anything spilt arrived at the keyboard

  a usb cable keyboard and mouse works fine.

  the keyboard and the mouse works fine on another computer with Windows XP. matter of fact, I type this message with the keyboard in question. I think that maybe a released hotfix is giving problems with a keyboard and wireless mouse. Please report it to anyone who is able to check that

  Thank you

  He has been sending codes of keys repeated to the OS or does not at all. but never mind after a day of work, the keyboard and the mouse on another computer with Windows XP 32-bit, he just started doing the same thing. It takes time for it to happen so it looks like a hardware keyboard problem. already reports to microsoft to see if I can RMA if under warranty.

• Zoom scroll Logitech wireless mouse

  I had my M750 for awhile, and until a few weeks before, hold down the command button on the keyboard of my Mac while I scrolled did nothing. Except navigate pages on Firefox. Now for some reason, since updated to update to Firefox 20, or even to the slightest touch of the control button, when I scroll with the scroll wheel to scroll to the top and to the bottom of the page on Firefox 20, it zooms in and out. Very annoying. Anyone know how to disable the zoom on the scroll wheel when you press the command key? Or is it a Firefox issue rather than a problem of software of Logitech? I use the command to automatically open links in a new tab. My finger is at hand. Just easier for me that way. But the slightest touch of the control key enables the scroll wheel zoom feature. And once again, never a problem so far. I actually knew a number of annoying problems since update to Firefox 20, which I had to find workarounds. What is one of the most annoying.

  Found my dose. https://support.Mozilla.org/en-us/questions/821743

  Set the value to 0 for mousewheel.with_meta.action

  Testing, this only disables the command + zoom scroll wheel in Firefox. Scroll still works with the scroll wheel. It IS therefore a matter of Firefox. And when the update to the latest version, sort of to reset my previous configuration settings. I guess I have to put in place some time ago when I first came to the wireless mouse. I hope that Firefox does not change the settings in the future updates. Maybe even do to access patches like that much simpler. As included in the preferences. That is to say. Disable/enable the Zoom with scroll wheel.

• HP 15-f272wm: mouse problem

  I have a wireless mice for this laptop, which is recognized by the computer, and I'm wishing I didn't have to hold down the right button to do a right click (as incredibly frustrating sometimes); no solution through my own exploration and am use to customer support.

  I searched and doctored many other mouse and nothing literally on a right-click settings while the right click is essential for me to use for my work, that's why, why I bought a wireless mouse. It was the only laptop that I could afford and even with wireless by mouse right click is still a real pain in the neck. The warranty is over with, so I'm stuck with this problem of mouse and have lost a lot of time because of this, please help.

  To put it short:

  Is there a way to simply right click once using my wireless mouse? I must hold to get options and sometimes even that won't work.

  Hi@Isaacaliv3,

  Thanks for stopping by the HP's Support Forums. Best platform for all kinds of solutions, tips and settings for your questions/problems.

  For the best experience on HP forum, see our Guide to HP Forums to learn more.

  Question about the mouse, right click. Is this fair?

  Thank you for sharing the details of the problem. I want to help you.

  I recommend that you try the steps from the link below and check if this solves the problem.

  http://HP.care/2eOgreE

  I hope this helps. Let me know to learn more.

  Happy announcement.

  Resolv_S

  Happy to help you. I work for HP
  
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