HP Wizard stopped working

Original title: network programs network networking Internet Web site Site Web Web Site URL

All of a sudden my HP assistant has stopped working and I can't identify the problem.how can I replace it in the first place?

Hi debbietsiflas,

(1) what is you receive the exact error message?

(2) when exactly you get this error message?

(3) what version of Windows you are running on the computer?

Method 1:  Put the computer to boot and then check if the problem persists

Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

Continue with the remaining steps to pin-point on the third party service.
After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

Method 2: Download and install the latest version of HP assistant from the link below

http://h18021.www1.HP.com/helpandsupport/HpSA.html

If the problem persists, you can contact HP for known problems
http://WWW8.HP.com/us/en/support-drivers.html

What version of the operating system Windows am I running?
http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

Tags: Windows

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