HP15-g013dx: all my usb ports have failed

Hello to all the USB ports on my laptop stopped working, I have restored the factory computer, uninstalled the USB hubs and no matter what I plug, it is not recognized.  Any suggestions?

Portable computer is still under warranty I think.

* Edit... I just ran diagnostics from the bios and get a failure I.D. # 94L66C-78S7N2-XD7V7F-8D6U03

I hope this will help... Please advise me on what to do next

Thanks in advance...

Support contacted, they will replace the motherboard free under warranty.

Tags: Notebooks

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