HP2015 define printer orientation and 'worthy of paper. "

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• printer says there is a paper jam, verified and there is no will not be PRINTED

  taken apart and no printer could not find a paper jam. Restarted the computer and the printer, has not corrected the problem.

  Hi nann, I do not see how this could be related to firefox - please consult the manufacturer of your printer support resources instead. Thank you!

• HP C309g: Problems printing with photo paper and not A4 paper

  My HP 309 g perfectly print a picture on A4 paper without flaws. However, whenever it prints the exact image even on HP Premium Plus photo paper, the colors are weird - not black, but the yellow blues and roses. I removed the print head and carefully cleaned and aligned the printer nothing helps. Verification of diagnosis HP shows no failure at all. The obvious flaw must be with the photo paper, but I am not convinced that this is the real problem. Can someone help with this really weird problem please?

  Hi @Quackers,

  Welcome to the HP Forums!

  I'm happy to help with your PS C309g

  I would normally be with you that photo paper would be at fault, but as HP paper, it should be good. I realize, this may be irrelevant, but make sure that you load the face of photo paper (print side) down so that it prints on the right side of the paper.

  If you load it properly however, which I am sure you are, I suggest that you try the steps in this document to solve the problems of quality Print to the HP Photosmart Premium all-in-One Printer Series (C309) .

  Let me know how things are going for you!

  Happy holidays!

• 5742 HPOficejet e-all-in-one: retain default printer Fax and Photo paper tray

  Hello.

  The printer keeps failing for FAX and paper in the photo tray.  How can I fix this in windows Vista?

  Hello @Vanessa3,

  Welcome to the Forums of HP Support!

  I understand that when you print from your Windows Vista-based computer to your HP Officejet 5742 e-all-in-one printer the screen 'Fax' is popping up and the incorrect paper tray / support is selected. I would like to help you today to address these issues. If the "Send faxes" window appears only when you print to a specific program, there is probably a setting must be adjusted under this specific programme. If this is the case, what program are you a victim of problems when printing?  If the 'Send of Fax' window is popping up under all programs that you print from your computer, it is likely that the wrong printer is selected as the default printer in the printers and devices window. Can I please you follow the steps below to fix this problem.

  Set the default printer:

  1. Click on the Start menu
  2. Select the devices and printers or Printers (you may need to access it via Control Panel)
  3. Under the Printers folder, locate your HP Officejet 5742 e-all-in-one. This printer should display a green check mark above to indicate that it is the default printer.
  4. If your Fax-HP Officejet 5742 e-all-in-one shows like check mark on this subject, please right click on HP Officejet 5742 e-all-in-one (printer) and left click on "default".

  Once the correct printer has been confirmed as the default printer please test print to confirm that the 'Fax' problem is solved.

  Once solve us the problem of Fax, we will be able to adjust your print settings to confirm that your printer is configured to print on the correct paper and with appropriate support tray.

  How to check the paper tray settings:

  1. Click on the Start menu
  2. Select the devices and printers or Printers (you may need to access it via Control Panel)
  3. Under the Printers folder, locate your HP Officejet 5742 e-all-in-one
  4. Right click on the HP Officejet
  5. Left click on Printing Preferences
  6. On the paper/quality tab, make sure that the Paper Source is set to main tray
  7. Also, ensure that the media is set on plain white paper (if that's what you print on)
  8. Click apply and OK
  9. Close the Printers folder
  10. Try to print a document to confirm that your HP Officejet prints from the correct tray.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• stop printing and releases then paper

  I have a HP Officejet 4500 - 510 a. fact not matter if I try to print the PDF or a Word document, the printer will start printing, and then freezes.  Sometimes it will display a little more and then stop again and after a long time, it will reject the paper.

  Then, it will start to try to print again and does the same thing.  I have to manually cancel all documents to get it to quit smoking. In addition, once it starts to try to print the led starts to Flash. I ran doctor Scan and completely uninstalled and reinstalled - twice and still get the same problem.  This time it's worse now.  I even ran into Command Prompt: sfc/scannow and it doesn't show anything wrong as doctor Scan shows nothing wrong.  What else can I do to fix this problem?

  I tried all your suggestions and always had problems.  But I left just as you suggest and uninstalled Forxit Reader (a replacement for Adobe) and tried to print 7 copies from a PDF file.  They are all printed.  Assumed it was my problem all along. I will keep you informed how be it changes.

  Thank you very much for your help!

  Rodney Folsom

• Difficulty for eFax print on Photo paper and not ordinary paper

  If you have recently faced the issue where when you receive an eFax, it is print on photo paper and not ordinary paper, it is because your account is configured to receive jobs as a .tiff instead of .pdf files files. If you wish to have this resolved, send me a Message private with the following information:

  • Customer name:
  • EFax number:
  • New or old account:
  • When he started to question:

  This should solve the problem for you.

• Illustrator by changing the orientation and size of prints.

  I recently got a new computer for work and install a new copy of Windows 7 64 bit with a newly improved Illustrator CS6. I am now unable to print correctly. I have a Xerox Phaser 8860 printer which is used on the network. What happens when I print is in print preview, all is consistent with the way in which he expected to be. However printed once, the file gets shot and it seems to only print on one half of the page. I copied the same exact settings as were on my computer before moving on to CS6 with no luck.

  I also tried the following:

  Re-install CS 6

  Re-installation of printer drivers

  Reseting printer spool

  Remove the printer from the registry

  Try all possible corrections in the printer drivers and printer in Illustrator dialog box

  I also noticed that it prints the same way in Adobe Acrobat X as well. It was thus printing in Photoshop as well, but who herself seems to have corrected through all the other troubleshooting I did.

  I have no orphaned path outside of the artboard. It also prints the same way on all files. However, I can save the file as an image and print it very well, it prints websites very well, everything works normally outside Illustrator.

  I was not able to meet all the patches, CIHI or elsewhere, or any other person having a similar problem. Ideas, any help would be appreciated.

  Update:

  Problem solved!

  I deleted the printer again, uninstalled all drivers, stopped my printer spooler, remove all printers from the registry under:

  Printing services HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Print/providers/LanMan /.

  as well as

  HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Print/printers.

  Then used Global Print Driver for Xerox to re-download and install the drivers.

  I think what happened was I installed Illustrator before installing the printer drivers on this new computer, and maybe, somewhere, somewhere, this has involved. Who knows, it's the computers... Haha so, fortunately, that everything is resolved. And if someone else has this problem, I hope they find this thread

• Pdf creation from Word 2007 with the layout, the 'Landscape' Orientation and document Pages, 'two pages per sheet.

  I am trying to create a PDF from a Word 2007 document with the layout, the 'Landscape' Orientation and Pages, 'two pages per sheet.  The document was created in Word 2003.  The entire document is four "pages" long, but each of these "pages" is half of an 8 1/2 x 11.  So it's really a pages document two and prints on only two sheets of letter size paper.

  Acrobat does not seem to 'see' this document is set up to have two pages per sheet, is it really just a two-page document.  He created a four-page pdf file.

  It arrived not with Word 2003.  The pdf file created from this version is an exact copy of the document word - two pages.

  Any ideas?

  Word:

  http://answers.Microsoft.com/en-us/Office/default.aspx

  Office at the above link forums

  http://answers.Microsoft.com/en-us/Office/ee861096.aspx

  Word Help Forums at the link above.

  They will help you with your question Word when repost you in the Office Forums above.

  See you soon.

  Mick Murphy - Microsoft partner

• PCL5 printing codes to turn off paper tray switching when the tray is in the paper

  We have a HP P4015n with 3 trays, tray we letterhead, tray 2 has plain paper, tray 3 preprinted forms (all dimensions 8.5 "x 11" paper ").  This is related to a Linux system with printing from a legacy software - they are mainly text documents that have integrated the PCL control codes.

  The problem, when a drawer is empty, print will continue to the next state bar, which can have a header of letter or preprinted form, etc.

  Can I turn off automatic tray switching?  Either using a code printer PCL or via the printer control panel?

  If I print on tray 3, this tray is empty, I want the printer to wait until the tray has paper once again and do not use a different tray.

  I played a bit with the 'document type' (letterhead, pre-printed form, etc.) setting found on the built-in printer web page, but when I send a job there, the printer needs someone to hit the 'OK' on the printer. I guess that the printer is looking for the paper incorporated in the corresponding document type.  Is there a print PCL code for that?

  I have done research on PCL5 printer control codes and can not find, or another command.

  Thanks for any help,

  This should help you:

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&ObjectID=bpl05272&JumpID=reg_R1002_USEN

  On the other hand moving up to the next plateau, depends on the printer.  Some let not work continue to the next bar if the paper type is defined differently, but it is more common that the printer will just continue.  The only solution I have found is when big jobs you know will exceed capacity of the tray should just make sure that the right paper is in all stores.  The other thing is too, to keep the full trays (just make sure to put the fresh paper under the paper that is in the status bar to reduce interference issues).

  I am including the link to the history of PCL/PJL because inside under the additional Documentation, it links to PDFs of the technical manuals detailing everything that you could ever want to know about hand coding for printing using these languages:

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=bpl04568

• Why print preview and print lose lines of text from the image to the screen in the browser

  When I bring up (for example) a magazine article in my browser and you want to print it for future reference, print preview and printed image 'lost' lines of text between pages compared to the original image in the browser. For example: visit this link: http://www.pcauthority.com.au/Feature/408318, how-to-make-windows-admin-easy-with-powershell.aspx?eid=2 & edate = 20150828 & utm_source = 20150828 & utm_medium = newsletter & utm_campaign = weekly_newsletter & nl = weekly and select 'Print' from the menu. Print preview that appears - poster in portrait mode or landscape - loses one or two lines of text for the print version wraps useless. Where the missing text? pagination is not identical, and Firefox seems unable to handle it.

  I use a HP desktop with Intel i7 CPU 8 GB of RAM and Win 7 Pro SP1. Firefox is V40.0.3

  I do not see "imposed by the system of page breaks" encoded in this Web page. It would be difficult for an author of a Web page with an international audience.

  You use A4 paper, but what about those of us using letter-size paper? Page breaks may screw up page print to LETTER, from a Web site to THE like this.
  And what about the 'zoom' different levels? For printing which is called scale preview of Firefox and Page Setup print.
  I put systematically "modest" when printing to save paper, to keep the last page to only a few lines, or when the font size in print preview is too great (IMO) for printing on paper. And the size of police appeared to have worsened as monitor resolutions have gotten larger over the years.

  The only time wherever I lost lines of text between printed pages was when I was "pushing the limits" with the paper up and down / page margins. IOW, too small header / footer trying to get on each page as possible. By default, Firefox a. 5 "margins (left and right) with. 5 "header / footer (top and bottom margins) = letter-size paper. With 'A' type of paper using metric would be tantamount to the margins of 12.7 mm on all four sides. The /metric of inches "toggle" is with the size of the paper, the user has selected.

  Check the Page > margins & header / footer to see if you have the parameters of ~ 12mm or it they are smaller.

• PSC 1315v all-in-one: all-in-one printer no power HP photo paper

  My printer pulls in paper, but it won't feed him through it to print the photo. Once she finishes the printer, the paper feeds through. New ink cartridges and hp photo paper. Roller cleaning and reset printer. Test page printed on ordinary paper and it works very well. Not just the photo paper not feeding. How can I get the paper to feed so that the photo prints on the paper?

  Hi mlabelle,

  Sorry for the bad news, now I recommend that you please call our telephone support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Best regards!

• New black cartridge prints partially and light

  Installed new cartridges, all 3 colors and black. The colors are perfect! Black does not print. When the spreadsheet the test of my own running he print selected areas and very light, but not the entire sheet. I cleaned the heads and did the test sheet and there is no black who came through

  I guess that the printer is out of warranty?

  If so, you could try to soak the printhead as described here Bob...

  http://h30434.www3.HP.com/T5/other-printing-questions/Photosmart-premium-C309a-black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M28673

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  BTW, you turn off the printer on the power button or simply unplug the wall?

  Do not print in black

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/black-not-printing/m-p/2926025

• Photosmart HP 6520: Printer work and print a blank page, on its own without input from any computer or device.

  I use a configuration of Photosmart Printer series 6520 linked to a Comcast Cable modem router /wifi.  I use WPA2 security with a long password. (I also tried setting by using the system of the WPS - with changes in symptoms). With this router, the wifi connection I share with

  1. MacbookPro computer
  2. iPhone 6SPlus
  3. 12.9 inches iPad Pro

  The symptoms are:

  At random times during the day or night, you can hear computer works as if someone sent a print job.

  1. You go to the printer, and the front panel display is on.
  2. There is an empty of leaves paper ejected from the printer.

  In the night when in bed and all devices are disabled except router and of course the printer, I can hear the printer works and then I wake up the next morning and there is a blank sheet of paper in the output tray.  I'm off to put the paper in the paper tray.

  I keep the printer on 24 hours a day, because as ink jet printer inks tend to dry out the exposed to natural air. And HP recommends keep printer to prevent dry ink clogging in the head. I understand everything power is suspended unless the circuit warming (and it appeared to work that way until quite recently).

  Although it made no difference, I just update the HP Update version 5 driver sent from Apple.  It turns out that it is the wasted effort, and I lost my custom configurations because the driver for my printer has not been updated for at least two years. He always uses the version 4.2.5 of the driver. (El Capitan is X.11.6 with the latest security updates).

  Printer works fine otherwise.  Suggestions?

  Yes, it made no difference. The façade has finally exploded but ocassion, it still ejects a sheet or two of paper.  Guess it's irreparable. I can live with. Works fine in the case.  Just close it as insoluble.

• OfficeJet pro 8500: print heads and things

  OK, maybe it's a bit confusing. I have three printers Officejet 8500. No. 1 went into a never-ending cycle of clean print heads (after more than 30,000 pages) and without me being in the room the right side of the printer depot of ink on the table. Tried the reset but not good. Bought a second hand and after a few weeks, it came in paper jam mode. Could not resolve so finally bought number three. Works a treat and has no problem. Numbers one and two are for recycling. Print heads removed and stored in an airtight box with damp cloth. What is staging. Now after spending all that money, the last thing I want, it's having problems with number three. However, I have three cartridge sets new and unopened from PC World (their own brand) which cost £39. They came with the number two of the machine. They are not dated and has no way to know at what age they are. They are not oem, I can't any advice on their likely performance, but what worries me, is can the ink begins to solidify and block print heads as they age? Like I said they are still sealed. If I change the cartridge and use a spare set of the print heads to check the print output and that something is wrong if I can swap cartridges and print heads back without the printer enter the cycle of constant head cleaning. I know there have been issues with these printers but mine is on 27 000 pages and all tests are reports back in good health. I have also several chips of HP cartridges genuine that I can use.  Sorry as that a little long-winded.

  Hello @notahappybunny,

  Welcome to the forums of HP.

  I understand that you have some questions and concerns about your ink cartridges non OEM 8500 and some.

  I would like to help.

  The following document explains on the expiry of the ink.

  Consumable inkjet HP - ink Expiration

  From what I've read, it's I think I understand that the ink may change over time.

  Because ink is sealed I don't think they're going to solidify, but the pigment used in the ink may eventually separate from water. This will certainly cause print quality problems.

  In addition, your first 8500 printhead might not be good.

  A bad print head may cause the impression of entering the cycle without end cleaning.

  I hope that I have answered your question.

• HP Envy 4500: Printing on Photo Premium Plus paper on Envy 4500

  Bought the new Photo Premium Plus paper and I am so frusterated I try to print on this subject!

  I get all the rear bars, especially on the back or cut the wide 1/4 of the image.

  Any suggestions?

  @Nadine63,

  Thanks for getting back to me. After taking a quick glance in the Specifications of the printer under the tray capacity paper, the maximum weight is listed as up to 281gms (75 lb). The one you use is heavier (80 lb) that is why you see the question.

  Let update you the software and drivers to make them compatible with your operating system Windows 10. Please follow the steps listed below:

  Please, try disabling your firewall and perform a clean boot. Now, follow the steps below:

  1. disconnect the USB key if you use a direct connection.

  2. remove the software HP Envy 4500 to uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all the software 4500 envy has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your desire to 4500 (DO NOT connect USB until the software prompts you to):

  HP ENVY 4500 e-all-in-One Printer series full feature software and drivers

  6. go ahead and print a test page.

  7. If you are unable to print a test page, run the HP print and scan doctor > www.hp.com/go/tools

  -It has been designed by HP users troubleshooting and problems characteristic needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  You can try to start the photo, but I suggest to change the paper first. Please let me know if it was successful!

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.