New black cartridge prints partially and light

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• Leak - new black cartridge 564xl leak and doused in ink to remove the tape. (ruined my new Dockers)

  Leak - new black cartridge 564xl leak and doused in ink to remove the tape. (ruined my new Dockers - $39.95)

  No problem with cyan, magenta or yellow. purchased at the same time Best Buy XL cartridges.

  Hello

  The best solution and only recommended for you is to contact Hp Support on this issue, they will surely help.

  * Say thank you by clicking on the "Bravo!" Star"located on the left *.

  * Make it easier for others to find solutions, marking my answer to "Accept as Solution" if it solves your issue.*

• HP Deskjet D2460: Printer SOMETIMES prints wrong colors. New black cartridge prints SOMETIMES?

  The transition to Windows 10, I had problems with the printed colors.  Recently, I installed 2 new black cartridges and with each had the problem that it does not correctly print black.

  I did a test clean cartridge HP page and it was perfect. Next an Excel sheet printing showed only a few black and the other showed no black at all. (Note that the blue parts are out more purple than blue).

  Any help gratefully received.

  The test is probably print a black event, mixing colors to print a black like appearance. I left I have the link below for more in-depth information.

  Using ink in inkjet printers.

  I always suggest dialing the telephone support to see what can be offered in your case.

  Best wishes

• HP deskjet f4580, new black cartridge: printer only print color, no black

  Just replaced the black ink cartridge in my Deskjet F4580 wireless printer.  Cartridges have been aligned by three times, and they have been cleaned.  When printing or copying, no black ink is used.  Why my black ink cartridge, apparently, doesn't?

  Here a link to a document that deals with poor print quality in your printer model. It will give you trouble shooting to try to try to resolve the problem you are experiencing with your printer.

  If you have reached the end of this document and have tried another cartridge in the machine. Sought to be the replacement of the product. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:
  http://goo.GL/w7Hgh

• installed a new black cartridge, colors are there, but should not the printer print again

  Photosmart e 5510 all-in-one

  Was completely out of ink installed new black cartridge, do not have color cartridges. Went to copy I get a blank page. The printer sounds like its printing. Purchased with HP printer cartridge

  I'm sorry that you're having this problem, but the printer will NOT work without the color cartridges.

  Even if you chose to print in B & W, the printer still need to use each cartridge colors to mix with black to make a true black color.

  If you put in the color cartridges before printing.

• New black cartridge do not align

  I have a HP laptop and my printer is a HP EnVY 4500 e-all-in-one-series.

  I installed a new black cartridge Ref. HP61. The printer will scan, but the alignment fails. This is a new printer. I had an old HP printer that does the same thing. That's why I bought thinking it was the HP ENVY printer.

  Thus, the new cartridge, new printer, same problem, will not align the scanned map.

  All answers >

  Hi @671,

  Welcome to the Forums of HP Support!

  I see that your new HP Envy 4500 printer is stuck on the alignment process. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand how frustrated you must try to get the printer working, I will help the best I can.

  What looks like the alignment sheet?

  Missing colors?

  I would like to do a hard reset to see if that will solve the problem.

  • Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  • Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.
  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.
  • Remove and reinsert the ink cartridges.
  • Load white letters unused, plain or paper of A4 format with a brightness level of at least 85 on the set.

  If the problem persists, I would try the steps in this guide, an "alignment failed" Error Message is displayed on the control panel.

• LaserJet P1102W will not accept a new black cartridge

  I have a Laserjet P1102W coming out of warranty of 16 days. It won't let me print as it calls for a new black cartridge which I changed to a new one and it still won't let me print. I have tried the factory reset and it still does not work.

  Any suggestions to make it work please.

  Hello

  Remove the toner cartridge from the printer and on the left inside of the printer where the toner cartridge,

  There is a sensor vertical flag that triggers and detects the toner cartridge when its inserted...

  Make sure the sensor is freely switch also check the obstacles inside the area of the cartridge...

  to clean the contacts inside the printer and the toner cartridge...

  even if I am an employee of HP, I speak for myself and not for HP.

  * Say thank you by clicking on the "Bravo!" Star"located on the left *.
  Make it easier for others to find solutions, marking my answer to "Accept as Solution" if it solves your problem.

• New 564 black ink cartridge printing gray and Spotty - as if almost out of ink

  I have a PhotoSmart all-in - One C309A

  I have Windows 7 64 bit

  It's a wireless connection

  I replaced the black ink cartridge 564 today and it does not work

  I don't get the error messages

  Can I change the font of document to another color (red for example) and it prints well

  If I try to print in black, the letters are gray and spotted - as if I was almost out of ink.

  The ink level indicates the black cartridge is full.

  Thank you-

  I suggest you start the troubleshooting steps described in this document.  If this does not resolve the issue post here can help.

• new black cartridge will not print

  OfficeJet 6500 AIO e709a

  Windows Vista

  I installed new black ink cartridge. I made a few photocopies and had no problem. Today I can't print black at all. It prints color only. I did all the troubleshooting - cleaning the print head, align, print the test page, etc. - still no black. I went to Office Depot and got the black cartridge. Still can not print in black. I used the 'clean' tools of the printer itself print head and still no black. The replacement plan, I bought at Office Depot is a joke! They give me only purchase price. New printer like min (one year old, but was a fence) will cost me double, they will return! I would rather 'fix' it. Any ideas?

  Thank you!

  WELL, I'm RELIEVED! The reset worked very well and I am now printing in black! I agree with the person who said that this process certainly has HP - I used a lot of ink! (you know, this liquid GOLD!)

  In any case, I'm happy and enjoy all that have posted helpful advice/comments.

  Now, how can I mark this "resolved?"

• new black cartridge does not work. I have no error message, simply, it does not print in black.

  As noted above, the printer prints just black.  It is a new cartridge.  Not my first rodeo, I replaced the cartridge several times, so I don't know how to do it.  I get no error message.  When you check the ink level, he recorded as complete.    What is happening with this?

  Hi, for the Olympic GAMES of 6500 try the procedure described in the link below...

  http://support.HP.com/us-en/document/c01641815

  Otherwise, if the printer is out of warranty, one thing that might be worth a shot is to soak the printhead...

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

• New black cartridge does not print - Photosmart 5510 all-in-One

  I replaced all my ink cartridges when they ran.  The black cartridge is printing not and cannot even print alignment test page to align my new cartridges.  They are HP cartridges I bought and now after all cleaning procedures, I have now exhausted all new cartridges.  My warranty is exceeded, even if I have not received the new printer last Christmas, but my family he registered in August when they bought it for me.  I'm going to buy new cartridges, but I fear that I will lose more money that this problem will not be solved.  Someone help.  I have uninstalled, reinstalled, cleaned print heads, tried to align the cartridges but error message appears then all new Board would be good.  Thank you

  Hello Cath,

  I'm really sorry to hear about your Photosmart 5510 aligning properly and not printing in black ink. I understand that you have tried to align the printer and it has not solved the problem. I want to help you and make you my best to do it!

  At this point, I do not pretend to try new cartridges (especially black) and trying to do the alignment again. I found a useful troubleshooting guide following which solves the problem, I hope.

  Here's the guide I recommend following step by step:

  A "alignment failed" Error Message appears on the printer

  * Tip - make sure that the printer is connected directly to the wall outlet.

  Please do not hesitate to post your results here and I will help you further if necessary.

  Take care

• OfficeJet 6500 new black cartridge installed, but print Brown (all colors) instead

  Hello

  I replaced the black cartridge in my OfficeJet 6500, and clicking on it.  (I triple checked it.)  However, when I try to print a document that is supposed to be any black ink, it prints in a Brown shade as if it is mix inks instead of using black-colored.   I printed a diagnostic page, cleaned and alignment of the heads of print and even restarted the computer and the printer.  Nothing helps!  I am still at work and I have documents that need to be printed!

  Do you have any suggestions?

  Thank you!

  What operating system do you have?  For Windows 7, you would go to start, devices and Printerss, right-click on the Officejet 6500 and then select Printing Preferences.  You can change the setting 'document Type' in the tab 'Features', then click on apply.

  The above will change the default value.  You can also change the print to a particular print job by selecting the print properties when you go to print.

  

• new black cartridge does not print

  I just installed a new black cartrdige of ink in my printer HP 6520.  It will not be printed.  I tried soaking of the thought of the cartridge it may be clogged.  That did not help

  This printer has been replaced once already because it has not previously.  Is there something else to try?

  The message here is a troubleshooting document links for the Photosmart 6520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the foregoing is not satisfactory results so thanks for posting here.

• ANOTHER CUSTOMER WHOSE PRINTER IS NOT WORKING__HP 6520 NEW BLACK HPPHOTOSMART PRINTER

  Hello, I have a printer HP Photosmart 6520, who takes the 564 ink.

  Last I replaced all the cartridges for my printer. I bought the new ink and the printer recognize new cartridges were inserted.   Ink levels showed that they were all full... .new ink in the printer but when went to print something, the black does not print. He spits just blank pages.  After 4 print alignments and quality diagnostics I went to Staples... (and YES, AMAZING customer service)... they replaced the cartridge 564XL thinking that maybe the question... that their cartrdige qwas defective... apparently it was not.     I came home, replaced it again, tried to print, done 4 diagnistics more print quality and black still does not work.  I have ran the printer status reports, print quality, aligned the printer reports and clean the print head... and watched videos and went through all the steps several times...  I've used a decent amount of my color cartridges trying to fix this... Please advise... Thank you.

  Hello Chris0004,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Photosmart 6520, you cannot print in black ink.

  I see that you have performed the steps listed here: printer does not print black ink or color of ink or prints blank Pages, without success.

  I suspect that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• Pro LaserJet M1212 nf mfp: Pro LaserJet M1212 nf mfp new ink cartridge prints on the desktop, but is no longer in the laptop!

  My printer is on a network home, connected as follows: desktop computer (USB); laptop (wifi).  I installed a new toner cartridge (secondary market) to replace an empty ink cartridge (secondary market).  Printer initialized and started on 'ready'  No error message.  A sheet of test sent my desktop prints fine, but my laptop refuses to print.  I have re-installed the latest version of the HP printer software/driver, printing and Scan Doctor (P & SD), which States that I have an error "printer."  I re - run P & SD several times, and at one point, a pageprinted test, but now nothing.

  Solved!

  Turns out that my installation of a new toner cartridge somehow missed to the top of my firmware, which reset the IP that my phone listed for my router.  So, I restarted the printer default, then re-installed the printer on my laptop and desktop with the latest firmware.  I needed to set the IP address - type it manually in the portable installation wizard - because the laptop kept one IP incorrect broadcast by my router, (which is meaningless, but there you have it).  Thanks to Sam in Calcutta.

  Desktop or laptop work fine, now.