Hp2540 prints a bit of the page or a blank page

So I have an Air of IPad and I send to print a document through the box with the arrow on the printer HP 2540. Sometimes it prints the page, but more often it prints some of the page or just to get a piece of paper through and does not print anything. The lights on the printer are turned on and and say that it is connected to the internet, the ipad is connected to the internet. When I send something to print, even just a black and white document very basic printer flashes that he receives, it takes an age to start to print then as I say especially to print a few lines and pull the rest of the page through white. Please help this is driving me around the bend!

Hi @Birdfromblighty

Can you please try to make a copy? If the printer can print a complete copy without display this question, then I suggest to close the iPad and fill a power cycle on the router. If the copy does not work, then we have a hardware problem. Let me know and we can go from there.

To power cycle the router, leave the router on and unplug the power cable. Leave it unplugged for a minute, then plug it back.

I'm sure you know how to stop the iPad, but some people do not, so just in case;

  • Press and hold the power button until the Red slider appears.
  • Drag the slider to the right.
  • To turn on the iPad, press the power button.

I look forward to hear from you.

Tags: HP Printers

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