HP3520: Capture and scanning HP stopped working

Similar Questions

• 5510 scan has stopped working

  After almost two years, scan has stopped working on my 5510, although the printing and copying are still functioning.  Here are the facts:

  I run Windows 7 on my laptop.  I'm connected wireless to the 5510.

  I get a message that the search was unsuccessful, when I run the printer.  But the printer can see the computer and is not a problem when I choose it.  When I run the scan, it sits there for a while (no movement), then gives me the failure message.

  I can't get the scan to work at all from the laptop itself.  When I click on scan a Document or a picture, nothing happens.  To be honest, I never tried this feature before, so I can't say if this is something new, or if it was always a problem.

  I run printing and scanning doctor and he made three sweeps of test where the printer indicates that they were successful (the printer makes noises like he did a scan).  But no scan file doesn't appear on my computer (in My Documents, where they normally appear).  When it's done, he asks if I want to run a test scan.  I say I do, and it seems to say that the analysis has been a success.  This time the printer makes no noise, but I immediately get a message parsing succeeded, and I threw at the final menu.

  I hope someone can help me!

  Hello

  I suggest you to uninstall the printer software.

  Restart the PC.

  Please, download and run the Installer printer HP www.hp.com/go/tools

• 1510: new scan printer stop working

  Even after my scan printer stop working. I have scan doctor and it does not find the connected scan

  What can I do, whenever I want to use it, it never works

  Welcome to the community of HP @pete121222,

  I understand that you have lost the connection to the scanner to your HP Deskjet 1510. I'll be happy to help you.

  Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

  HP printers - WIRELESS card Scanner is lost (Windows)

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• 8600 Officejet pro 911: scan has stopped working

  My scan just stopped working and givee me a message, the printer is not connected to the computer.

  I turned off the computer and the cable and the printer turned on again but did not help.

  Instructions say click the HP and select the scanner action. But when I click on the hp icon I get only an option to install a new printer. Nothing else.

  How do I get this reconnected?

  Hello @skybyrd53,

  Welcome to the Forums of HP Support!

  I would like to work with you today with the resolution of the problem of scan that you encounter when you try to scan from your HP Officejet Pro 8600 e-all-in-one printer to your computer Windows 8.1. I understand that when you click on the HP printer Assistant icon you get a screen "install". This indicates that your software is here and ready to work, but your printer is no longer bound to this software. For this reason, I will guide you through the steps for reinstalling your device to fix software problems and the pilot. Please follow the steps below.

  Step 1: Uninstall the drivers:

  For the purposes of troubleshooting, it is important that we have a clean slate to work with. So, I'll you delete everything Officejet software and drivers on your computer.

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type programs and features. Click on programs and features to open it.
  3. When the programs and features opens a list of the programs installed on your computer will populate. Scroll down the list until your see HP Officejet 8600. Select the HP Officejet device and click Uninstall
  4. Follow the instructions on the screen to complete the uninstallation of your product.

  Once the Officejet has been uninstalled successfully, please proceed to the next step.

  Step 2: Remove temporary files:

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type run. Click on Run to launch the run dialogue box.
  3. In the run box, type %temp% , and then click OK
  4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  6. Close the Temp folder when it is empty
  7. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 3: Reinstall the drivers:

  1. Please click here to download the latest drivers for your HP Officejet
  2. Once the site opens, please click on the download button at the top left
  3. If you are prompted, please allow the download to run
  4. Once the download is complete, please follow the instructions on the screen to reinstall your printer.

  Once your printer is reinstalled successfully, please try scanning and printing to confirm that everything is working properly again. If your printer is unable to install because it is not 'detected' when installing, please let me know how your HP Officejet is connected to your Windows computer (USB, Ethernet cable or wireless).

  Please reply to this message with the result of your troubleshooting. Good luck!

• OfficeJet 4500: Capture and scanning Hp cannot find the device

  I can print on my printer without a problem, but when I tried to run Capture and scanning HP, he invited to select a device and then could not find it. I even entered the IP address and it says that no device was found.

  When I ran everything in a remote printer, it says the printer status is unknown.

  I have something to him printed literally just 5 minutes before.

  Thanks for any info.

  Hi @gasman00,

  Thanks for the reply.

  If you want to use HP app scanning and Capture, you must upgrade to Windows 10. In addition, scan windows is also not compatible with Windows 8.1, so this will not work.

  You don't need or the other of these applications to analyze these are alternative methods of analysis.

  You have installed full feature software?

  If you do not have the use of the software installed HP the HP printer Install Wizard. The Wizard Installer HP printer detects automatically the best print available for your HP printer driver. It is only available for Windows 7, 8 and 10. Download and run The Installation Wizard for printer a free tool from HP. When you click this link, HP printer installation wizard is downloaded using the download of your Internet browser capabilities.

  Once installation is complete, try to scan using HP Scan by following the instructions from my first post.

   

• Epson scan has stopped working.

  I recently bought an ASUS Essentio CG5290 computer that uses a 64-bit system.  A few weeks later, I bought an Epson Workforce 600 multiprinter.  I know for sure the Epson multiprinter works perfectly well because I used it on my old Dell Dimension 4600 computer that uses Windows XP (I suspect the system uses a 32-bit).  When it is connected to my ASUS computer which uses Windows Vista, everything works fine until I try to use the scanner.  When I click on the EpsonScan icon I immediately get a Message from Microsoft Windows saying "Epson Scan has stopped working".  A few seconds later, it gives me another message saying: "a problem caused blocking the program works correctly.  Windows will close the program and notify you if a solution is available. "I never got a 'solution '.  I tried to uninstall and reinstall the printer software to download Windows Vista Service Pack 2.  There are available for the ASUS BIOS, manufacturer downloads, but I have to buy the program WinZip to download.  I'm nervous about messing with the BIOS.  I think that my problem scanner printer has something to do with the ASUS having a 64 bit OS against compliant system to the requirements of the twain_32 printer.  I qualify for the free upgrade to Windows 7 when it is released to the public in October ' 09.  This will solve the problem?  My ASUS has every update of Microsoft Windows to date.  I'm not very computer so any advice is greatly appreciated!

  Did you get the drivers Vista 64 of Epsom first and install according to the requirements of the Epsom, which is usually to install software / drivers prior to the connection of the printer

  PS You need not buy winzip in order to upgrade the bios, but then, aren't an update of bios support

• Help and Support has stopped working

  When I try windows help, I get a box error 'help and Support has stopped working", followed by another error box"Problem Reports and Solutions has stopped working ". I get a similar error of Skype and other programs. Help, please.

  Thank you
  Vrat.

  Hello

  (1) did you of recent changes to the system?

  Method 1: Run a sfc scan.

  Follow the steps in the below link to perform a sfc scan and look for errors.

  http://support.Microsoft.com/kb/929833

  Check if an error occurs.

  Method 2: Perform a clean boot

  Follow the steps in the link below to perform the clean boot.

  http://support.Microsoft.com/kb/929135

  Note: once you are done with the boot, follow step 7 in the link to your computer in normal mode.

  It will be useful.

• Fax for Windows & scan has stopped working for me.

  Fax for Windows & scan has stopped working for me. I analyze the documents on there all the time and it just stopped working gives me an error message indicating "a problem prevented the document under analysis. Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner. "However, the problem is not the scanner, because it works with a colleague's computer, and the scanner does not work with mine either. It is a problem with the Windows fax and scan. We have tried several things and nothing works. Help, please!

  Hi KristinVeltema,

  To resolve this problem, you must download and install windows vista service pack 2 on the computer.

  Learn how to install Windows Vista Service Pack 2 (SP2)

  http://Windows.Microsoft.com/en-us/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

  See the link below for more information:

  
  Error message when you try to import an image from a scanner by using "Windows Fax and Scan" or by using the Windows Photo Gallery in Windows Vista SP1: "a problem prevented the document under analysis.

  http://support.Microsoft.com/kb/953253

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• How to get help with Add ons and extensions that stop working

  I have saved passwords and it has stopped working. It's so hard to get help with Moxilla

  rosemarybales said

  I still don't know why the extension button passwords saved with the key icon has stopped working.

  This button displays the saved passwords in Firefox's built-in password manager, is no separate passwords that record you in Dashlane. Can you save passwords in both places? (Well, I guess you do.)

  I have a guess on why it has stopped working. Firefox 40 has some changes to how extensions can work with the user interface, so quite a few extensions that have been more than one year must be updated for Firefox 40. It has been updated on January 10, 2012.

  Anyway, the way of 'long' to display the passwords saved in Firefox is through the Options page, the Security Panel, the saved passwords button.

• Keyboard and touch pad stopped working on Satellite L750

  My laptop L750 keyboard and touch pad stopped working on start up. I now use a USB mouse and on-screen keyboard to do anything either. I have tried several things to fix, but nothing seems to work.

  I've updated keyboard drivers, tried related work key, updated and run antivirus software and restored to a point in time before the show. Still no luck.

  Any ideas?
  Thank you

  Keyboard drivers?
  Can you please send the link to download? It is unclear to me that the own keyboard driver.

  In any case, can you use keyboard and touchpad if you start the operating system in safe mode?
  Are you using the original pre-installed OS that you got with your laptop?

• Saving files Capture and scanning on Windows 8 HP

  Forgive me if this is a stupid question. I understand it's probably more related to my need to become more fluent with Windows 8 but how after scanning a document using HP Scan and Capture that I can then save this file? I selected in the automatic backup settings, but I can't find anywhere, nor any option to save my document after the latter is analysed. The only button that appears is the ability to crop the document.

  I used to open HP Scan HP Remote AiO and capture on my Asus Windows 8. Now can't find any option to save documents I scanned.

  Hello

  During the scan capture and scanning HP, right click on the preview image, and then click Save at the bottom of the screen.

  Please let me know if this is useful,

  Shlomi

• Keyboard and mouse both stopped working

  I use Windows XP and I installed the Miscrosoft and Elite for Bluetooth keyboard for more than a year. Message indicating batteries were weak on bluetooth had changed batteries in the mouse and work for awhile and then keyboard stopped working changed batteries in the keyboard and hit the do/brake connection and keyboard do not work and then the mouse work stoppage has also.  Don't remember if provided with the CD. If she did cannot locate it. Problems with the initial installation should be installed by Microsoft via the internet. I also change upgrade internet explore and had problems, but was able to get exceptional technical support to fix. The new batteries do not understand what is happening.

  Hello MommieT,

  Thank you for your message.  You must reconnect/sync your bluetooth devices after the batteries have been changed?  What is the model of your bluetooth devices?  You can click HERE to find your model and look at the installer for these devices.  It can show a step that missed you after replacing the batteries.  Please let us know so that we can help you get this problem is resolved.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Bubbles screen saver and angry birds stopped work unsupported opengl2

  Bubbles screen saver and angry birds stopped work unsupported opengl2. I've updated my vidieo driver. I use a NVIDIA GForce 8400 GS. Everything worked when I close the screensaver computer downstairs but when restarted and AB does not?

  Hi Ranmorg,

  Thanks for choosing Microsoft Community!

  If I understand correctly, you have problems playing angry birds and changing the screensaver on a Windows Vista-based computer.

  Method 1: Let us try the following steps:

  a. open the screen resolution by clicking on the Start button, click Control Panel and then, under appearance and personalization, select adjust screen resolution.

  b. click on advanced settings, select troubleshooting and then click on change settings.

  c. move hardware acceleration up to activate the video hardware acceleration.

  d. click OK and then click Restart now.

  Method 2: Uninstall and reinstall the video card drivers and see if this is useful:

  See the following steps:

  (a) click Start, right click on computer.

  (b) click on properties, click on Device Manager

  (c) expand the graphics card, right click on the adapter option

  (d) click on uninstall

  (e) now go to your computer/device manufacturer site, download the updated drivers and install them.

  Hope the helps of information. Don't answer if you need assistance, we will be happy to help you.

• reports on the problems and solutions has stopped working message all the time

  I can't access the control panel reports of problems and solutions and constantly get one - problem reports and solutions has stopped working, message on the screen.

  How can I disable or fix this problem.

  Hi NickMeyer,

  1. have you made a recent software or hardware changes to the system?

  You can check if there is information in Event Viewer which may help us to solve the problem:

  What are the information contained in the logs of the event (Event Viewer)?

  You can also temporarily disable the security software and firewall installed on the system and check if the problem persists.

  Note: Be sure to enable the security software on the computer after checking.

  Hope this information is useful.

• Speakers worked very well and have now stopped working

  Original title - so my speakers do not work and I need help fixing it. Anyone know how to fix the speakers?

  I have problems with my speakers. I use my old laptop sisters and the speakers were working well and then they stopped working so my question is how can I fix my speakers without upgrading

  There are too many ways to solve this problem, but first of all, we need to find what is the source of the problem.

  Put on a helmet or another speakers to your laptop (using jacks) if the sound is coming which means source of your problem is your speakers. If you don't hear anything which means your audio device problem. Re-install your audio device and try again. If you don't hear anything take that cell phone service.