I bought the Win instead of the Mac version. What bo I do?

Similar Questions

• I bought the mac version of PSE13, and I was wondering if I can download it and use it on my PC.

  Using my PC a lot more now so I was just wondering if it is possible to change the platform.

  You can check the link below:

  Exchange a product for a different version of the language or platform

• I accidentally downloaded the version of windows instead of the MAC version, what can I do?

  Help! I have not downloaded anything yet, can I please change somehow?

  Please contact Adobe Chat Support on the contact customer support link

• Bought the MAC of Acrobat ProDC instead of WIN version version

  I bought Acrobat ProDC Student and Teacher Edition, unfortunately the MAC version instead of the required version of the VICTORY. What to do now? Is it possible to block the authorization of the MAC version number, obtain an authorization for the WIN from Adobe version number and download the version of WIN?

  Hi Johanna are,

  Please contact customer support and ask for help on the same.

  Kind regards

  Ana Maria

• Improperly bought Win version instead of the Mac version

  Hello

  I just bought Photoshop elements instead of the Mac version 14 but, I bought the version of Windows. How can I cancel this transaction and buy the Mac version?

  Thank you.

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.adobe.com/x-productkb/Global/Service-CCM.html - or try (deleted by the moderator)

• accidentally bought instead of the mac version pc version

  Hi, I just bought this but accidentally, I bought the version of Windows instead of the Mac version.  I can't find anywhere on the site where I can contact them to spend.  I did two live cats and they said that they would change it for me, but I got nothing and now chat doesn't seem to be an option.  Can someone tell me how to contact this address?  Thank you!!!

  Here you go: a product for another language or version of trading platform

• Ordered WIN version of Adobe Elements and management 14 instead of the MAC version

  Is it possible to cancel this order?  I made a mistake.  I need the MAC version, but rather ordered the WIN version.  Please notify. How can I contact Adobe and get this resolved?

  To return to https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html or 800-585-0774

• I bought 13 elements, but I need the MAC version, not windows. What should do?

  Hi, I just bought Photoshop elements 13, but I got the version of windows, instead of the MAC version. I need the MAC version. What can I do to reverse the acquisition and order the right version?

  I did the same thing, but have been unable to find a way to get them exchanged.  Almost all links on the site that may be useful gives me a screen "header 403 is too great" or something of that nature.  I managed to send them a message via the site, but they sent me by saying that they cannot ship to a P.O. box.  I bought the electronic download version, I have no need of whatever it is shipped.  The portal that the email sends me to see my case file, and if all goes well to answer gives me 403 header is too big screen.  I have never been so frustrated in my life from a company.  I want to be able to use the product without having to pay for it.

• Hi I buy cloud Document to Adobe Acrobat Pro to win wrongly and I want the Mac version... How to proceed now?

  Hi I buy cloud Document to Adobe Acrobat Pro to win wrongly and I want the Mac version... How to proceed now?

  Back https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  So buy the right version

• Hi so I bought photoshop elements 14 but I got the version of windows and I'm on mac, so is there a way I can just switch to the mac version? I don't want to buy it twice obviously

  Hi so I bought photoshop elements 14 but I got the version of windows and I'm on mac, so is there a way I can just switch to the mac version? I'm too lazy buy twice of course.

  No need to buy again, you can exchange the product for the Mac platform.

  Exchange a product Adobe of a different version of the language or platform

• I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac.  I need to exchange the correct software

  I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac.  I need to exchange the correct software

  Hi K.Winger,

  In order to get this change, you need to take assistance from our support team cat.

  Please Contact Customer Care

  * Being to ensure that you are logged on the page with your adobe ID

• I am a registered owner of Lightroom 6 but my old computer (PC) is dead and is seemingly irreparable... I just bought a MacPro and would like to know if it is possible to download the Mac version 6 on it without having to pay for another license.

  I am a registered owner of Lightroom 6 but my old computer (PC) is dead and is seemingly irreparable... I just bought a MacPro and would like to know if it is possible to download the Mac version 6 on it without having to pay for another license.

  Hi Charlay,

  Yes, you can download Lightroom on your Mac computer from this link: Install Photoshop Lightroom

  And you can then activate Adobe programs on two machines, you will be able to activate it without having to buy it again.

  Kind regards

  Claes

• I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

  I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

  For cancellation, please contact support

  Contact the customer service

  * Please sign with your Adobe ID *.

• I own 13 element to Win and just got my Mac Book so I downloaded the Mac version of 13 items and trying my serial number, but get the message that this serial number is not valid (I type the exact Win serial number I have my account

  Hello

  I have 13 element to WIN and just got my MacBook so I downloaded the MAC version of 13 items and trying to allow my serial number, but the message that this serial number is not valid (I type the exact Win serial number I have my account on the Adobe website)

  Since version 13 is no longer marketed, I will assume that you are since long TIME 30 days return policy

  You'll have to buy version 14 for your Mac... or install a software emulation to then run your program Windows on a Mac

• accidentally, I buy the windows version of adobe acrobat DC instead of the mac version. I have only a mac computer. can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds,

  I accidentally buy the windows version of adobe acrobat DC instead of the mac version I only a mac computer can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds, jan van montfort + 31681471049. [email protected]

  Hi Jan,

  I understand your concern, please see this doc on this subject: return, cancel or change an Adobe order

  Kind regards

  Rahul