I get a paper jam when using the duplexer

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  I understand now.

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  Hi MissTeriLynn,

  Troubleshooting instructions made me pick up the problem with Lightroom. I came across a statement "some other Adobe software users have reported conflicts with HP printers. They tend to have long names and a simple change of name of the printer, for example to something like desktop printer or MYPRINTER seems to work"(here).

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