I have asked before: RE: white spot on desktop
This is the error message.
Line: 30
Char: 3
: Error loading the DLL
Code: 0
URL: File:///C:/Program%20Files/Dell%20Support%20Center/sscommon/common/inc/ss_shellinclude.js
It seems to have something to do with your Dell Support Center. What is the make and model and the product Tag of your computer?
In the meantime, we may be able to get rid of the white spot (which is probably a hidden Dell notification).
Go tohttp://technet.microsoft.com/en-us/sysinternals/bb963902.aspx and run Autoruns and click all. Look for anything that is related to Dell and when you find unxheck the box to prevent it from start to start. Check the entire list as there may be several entries. When you're done, click OK and restart. The white spot should be gone.
If this does not work, try a boot minimum http://support.microsoft.com/kb/929135. If the problem goes away then it's just a matter of tracking down the culprit at the origin of the problem. Follow the procedures described in the article. Once found, remove, delete, disable or uninstall. Once remember to put Vista in normal status, as described in the procedures. If the problem occurs in clean mode then just restore the system to normal and reboot - this solution will not work.
If this does not work, will have to wait for the information on your computer to find the right download for trying to solve the problem.
I hope this helps.
Good luck!
Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
Tags: Windows
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