I have CS6 installed on another iMac. Serial number does not work

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• I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop. The serial number does not work (this serial number is not valid for adobe photoshop cs6 extended).

  Hello

  I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.

  The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).

  I have the serial number with me if you're Adobe and contact.

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  Hi again,

  • Looks like you have some issues causing third-party plugins installed here.
  • Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
  • Check this thread for more details-
    • https://helpx.Adobe.com/Photoshop/KB/error-could-load-fastcore-multiprocessor.html

  Concerning

  Rohit

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• They sent me a serial number for a windows version of PS Elements when I ordered a mac version.  The serial number does not work, it is not surprising, but they don' t seem to care.  I tried the online chat and have been waiting for almost a day unanswere

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• I am trying to install CS5 on my new computer. My other was stolen. Serial number does not work.

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  If you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you must contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).

  If you do not find your installation disc: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

• Serial number does not work after the transfer of OSX and apps for the new Macbook Pro

  My serial number does not work after the transfer of applications and OS X for my new Mac.  Although the Adobe specifications say it is compatible with the older OS X, it does not seem to have no compatibility issues because

  -My old Macbook Pro has Yosemite and was fully running CS5 Web premium without a problem.

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  Moreover, I used to be a general technical Support and I am a coder of web applications, so I understand that this isn't just some sort of "reboot" of the question

  No info to solve this, or a means to achieve at the highest level Tech support, would be greatly appreciated!

  Thank you!

  Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.

  Therefore, it is very necessary that you are using the original installation media.

  Download the CS5 products

  If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.

  
  

  WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.

  Location: /Library/Application Support / Adobe.

  It is strictly recommended to install Adobe applications using the original installation media.

• Serial number does not work.

  I try to install CS4, but I have the serial number does not work. What are my options?

  When you ask a question you will need to provide some basic information

  -https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

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  It is unclear what problem you are facing... the wrong version or the wrong serial number.  The serial number is likely for the other version.  You don't want the serial number of Windows or the Mac version?

  One of the following conditions may be useful...

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
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• Last night, I bought Adobe Pro XI and this morning the serial number does not work.

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  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• My serial number does not work he begins with the letters.

  My serial number does not work. It begins with the letters.

  [NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM.]

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  This isn't a serial number to activate an Adobe product.  Serial numbers for Adobe products have only numbers, 24 of them in 6 sets of 4.  If you happen to find the serial number to be sure never publicly share since anyone can take and use it.   Find the serial number of your product Adobe quickly

• My serial number does not work for elements of the Prem.  What should I do?

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  Make sure that your serial number is for the exact product and exactly the version you are trying to install, error "serial number is not valid for this product". Creative Suite

• I have cs5 on my home mac. I had it on my old mac laptop. I disabled it is then rendered to reinstall on my new laptop and my serial number does not work. Any help?

  I have photoshop CS5 extended on my Mac at home. I also had it on my computer mac laptop. I disabled it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?

  David o "bryan do you migrate/transfer of files/folders/applications for the new laptop Mac?  You can check that your serial number is valid by checking your account on http://www.adobe.com/.  You can find more information on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

• my photoshop elements serial number does not work on my new mac. I had windows before and it goes back to a mac but can not get my serial number to work

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  Download serial for PES are platform-specific, so you'll need to talk to adobe a crossgrade, assuming that you have more windows version.

• Frustration with the cat...  My serial number does not work on installing new hard disk

  Can someone please HELP...  I don't know what to do...

  Transcript of the chat...  May 11, 2016 Info: thank you for your patience. In the meantime, you can try our community forums, where experts are available 24 hours a day, 7 days a week to answer your questions. You can also chat with the experts from Adobe live on the contraction. Check out our Calendar for Ask the Experts LIVEand get 'How To' video stream live, ask questions and learn new skills! Info: now you are chatting with Chidananda. Please do not close the discussion window or browser tab because it will end our chat session. Sylvain: Hello! Welcome to the Adobe Customer Service. Sylvain: Hey Michael Sylvain: I'm reviewing your question. Please stay on the line and do not close the chat window or browser to ensure our chat session is not interrupted. Sylvain: I understand you have a problem with the installation of the Acrobat 9 product. I'm wrong? Michael Schiavone: it is installed very well... it does not accept my serial number. Sylvain: I have the serial number of the product maybe? Michael Schiavone: your file was uploaded successfully: Capture.PNG. Michael Schiavone: your file was uploaded successfully: Capture2.PNG. Sylvain: Please be sure your details online. Michael Schiavone: OK Sylvain: thank you for your stay online. Sylvain: you need to post your query on the Adobe Forums. Our competent team will solve your problem. Sylvain: because we do not have information about the activation of the older products version. Sylvain: is there anything else I can help? Sylvain: we are always connected? Michael Schiavone: I am very frustrated... I paid for the product. It was working fine until my computer quit. I had to reinstall on a new drive hard should not because I have to buy AGAIN. The forum was not able to help me. ADOBE is holding me ransom. Sylvain: I understand your frustration. We have not the older version product information. So I offered you for the Adobe forums. Michael Schiavone: Adobe forums were not able to solve this problem. When I purchase the software for $650.00 8 years ago, Adobe did NOT indicate that it was an END of LIFE. Michael Schiavone: I want an activation code that will allow me to use my software. I KNOW that your technicians have a usable code. Info: you will receive your chat transcript at [email protected] at the end of your cat. Sylvain: I suggest that get you the latest version of Acrobat Pro DC where we can help you download and install it. Given that we don't have an older product version information.

  
  Michael Schiavone: is NOT acceptable... I don't want to buy something I paid already dedicated give Me a refund and then I'll buy!
  Sylvain: I'm sorry to inform you that Adobe no longer supports older products version.
  Sylvain: we are always connected?
  Michael Schiavone: Yes... I don't know what to do. It's like I bought a car and the wheels fell. I do not support need only a serial number
  Sylvain: your serial number given is valid.
  Michael Schiavone: so why now work?
  Sylvain: due to a technical error.
  Sylvain: so I offered you to post your query on the Adobe Forums.
  Sylvain: to get your problem.
  Michael Schiavone: bye

  

  When you ask a question you will need to provide some basic information

  -Forum quick start https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761