I just got a call that I think may be a scam.

I just receievd a phone call (# not available) at 07:00 a man of Middle Eastern decent saying my PC may be at risk of crashing and he wanted to guide me through the process to fix. I was suspicious so I asked for the name of the k. comp. everything he has worked for the phone # saying ask him back. He spoke quickly, as he was trying to confuse me. He got impatient when I asked how I had to know what it was or who he RM for. Luckily, I didn't make changes or to do what it has been educate me. I called the #. It looked like to ' Steve (same guy), he replied "*", not "Hi, this is Steve of so so." I'm not a techie person and could easily have been abused by letting him "Help me" and then having accsess my person info. I called a friend who worked for a COMPUTER company who told me that he was not interested in my PC, but in accsessing my personal info. Advice? Elizabeth

original title: scam?

Hello

Yes, it's a SCAM!

Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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