I opened creative cloud and there is nothing else but a white screen.

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• I can't open my creative cloud more. When I click the icon, there is nothing else but a white screen. It says CC at the top but below nothing but white. Help

  I restarted my computer, nothing has changed until yesterday, I do not understand why this has started to happen!

  Hi tonys23798664,

  First, close your office cc application.

  Then, rename the opm.db file by:

  Navigate to the OOBE folder.

  Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

  Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  and rename the file opm.db in opm_old.db, for example

  Finally, launch your cc desktop application.

  If that fails, refer to this link: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html.

  Kind regards

  Nicos

• I downloaded installer creative cloud and that you have installed, but the application is not the case for is on my computer, nor will be any Adobe programs start download from the download page.

  I just bought my monthly plan for above programs and I am trying to download Adobe Creative Cloud as well as all other programs, but after downloading the adobe creative cloud and installation, the application installer is not where. Programs such as photoshop and indesign will not begin even download from the download page, even though it says "program download".

  Uninstall anything cc which is installed, clean (use the CC cleaning tool to solve installation problems |) CC, CS3 - CS6), and then reinstall the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe

  Use the desktop application to install your other programs of cc.

• I agree with creative cloud and pay for Premiere Pro, but they tell me that there is no subscription on my account?

  ;

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I opened creative cloud and it says that I must check mi email address... I already checked it!

  So, I'm trying to install Illustrator trial cloud but creative continues to tell me that I need to check the email address of mi, but I already have and in my account page it says that it is verified and it keeps telling me to do and cannot install anything

  I already rebooted the computer...

  < image has been deleted by the moderator >

  Hello

  We've checked your account details, I wish to inform you that all is well with your account.

  I would ask to connect with a correct email address. The area of the screenshot says * @ otmail.comg. However, it is supposed to be hotmail.com.

  Rename the following file to connect to cloud creative app.

  1 Opm.db to Opm.db_old.

  2. location: C:\Users\[Username]\AppData\Local\Adobe\OOBE.

  3. start the creative cloud app, connect to it with correct email.
  

  Please come back if the problem persists.

  Thank you

  Atul Saini

• I downloaded the creative cloud and AE started to download but it didn't

  Hello

  Is there a message that appears when it failed, try of network and connectivity troubleshooting of: https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  I hope this helps.

• my adobe creative cloud does not start correctly, it appears a white screen in the

  the main screen and not the list of programs. is the second installation of this time in my computer because I restore it.  And I tried to install several times and sometimes it apears 206 error.

  my computer has windows 8

  Hi angelogiuseppe9,

  If you are getting blank screen after the launch of Creative Cloud Desktop app then delete opm.db should help. Please remove all content of this site.

  C:\Users\(your username) \AppData\Local\Adobe\OOBE

  If you found 206 error during installation then try changing the connection Wifi local network and vice cersa. Alternatively, you can try to disable your software firewall as appropriate.

  Please let us know if this helps

  Kind regards

  Abhijit

• After update to 9.2 when I open my music application there is nothing else that a photo of a young girl, listen to music. I can't listen to my music! WTH? No access to my library. Help, please.

  I updated my iPhone 6 to iOS9.2 and now when I open the music app I can't access my library. It is only a picture of a young girl, listen to music with apple music written on this subject. There is no menu bar, without options or button to navigate to the music or the artists. It's so frustrating. How to solve this? Thank you!

  Hello jinthereddevil,

  If I understand correctly, you can not go beyond the initial start-up of advertising screen Apple music. If there is not a link that says go to My Music under the pink button to join Apple music I would start by exit music:

  Force an app to close the iOS

  1. press the Home button twice quickly. You will see small glimpses of your applications recently used.
  2. slide to the left to find the application you want to close.
  3. push upward on the overview of the application to close.

  When you have done that reboot the device and test again the question:

  iOS: switch off and on (restart) and reset

  That should refresh the application and you allowed to continue. If this isn't the case, you can also disable the Apple's music in your settings:

  Go to settings > music...

  • Show Apple music: Apple music members can show or hide the music content from Apple. To hide for you and new buttons, turn off show Apple music.

  From: settings music

  Thank you for using communities of Apple Support.

• eGuys I stopped using creative cloud and my subscription is over, but why is adobe still taking money from my account? my subscription is on free trials now so why am I still pay for it? Can you please help me

  Guys please help me because I think that its just ridiculous what im paying for free tests for the moment. To be honest, adobe should know that my subscription is over, so they should stop taking the money on my account. I went to my Bank and they said you need to talk to adobe. I tried to call adobe, but nobody takes over until then, what can I do?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I CAN GET ON MY SPACE BUT WHEN I GO TO GREENSPOT APP, HE DIDN'T THERE OF NOTHING ELSE THAN SPACES WHITES WHERE GARDENS SHOULD BE. EVERYTHING APPEARS FINE. WHAT ME TO HAPPEN__ IS MISSING

  THERE IS SOMETHING MISSING. MY GAMES PLAY WELL ENOUGH

  Hi Brenda452009,

  Welcome to the Microsoft answers site.

  ·         What is the operating system installed on the computer?

  ·         The problem is specific to a game or with other games as well?

  ·         Is the problem when you play games online or downloaded games?

  ·         Were the games works fine without any problems before?

  ·         What browser are you using to play the game?

  If you use Internet Explorer to play games, you can try to optimize Internet Explorer settings and check. Follow the steps in the link below:

  How to optimize Internet Explorer: http://support.microsoft.com/kb/936213

  If the steps above do not, then you can try to reset the settings of internet explorer on the computer, you can download the Microsoft fix - it from the link above which will automatically reset the browser settings to the default settings on the computer.

  If the problem is specific with only this game, I recommend contacting MySpace forums for further assistance of the link:

  http://forums.myspace.com/ 

  Swathi B - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• What the * happened to my Windows Vista program earlier this week? I don't know what I did and I had nothing else but BIG TROUBLE SENSE HELP!

  After sevice pk 2 I did nothing but chase problems, 10 pilots down in a single night. Now it starts only in safe mode byitself and system restore it impossible of access that has not helped the only time where he worked finally unable to access updates windows either. At Mr fix it to work on things for houirs, but now his party and I cannot get safe mode and its so limited after problems, I spent this week all treat them w/problems. I don't know what else to do and I don't know what tpo events cause this Nightmare.Iam now crazy and lost, help me!

  Hi Claudette Russell,.

  ·         What is the full error message?

  ·         What happens when you try to start in safe mode or normal mode?

  I suggest you try the methods mentioned below and check if it helps.

  Method 1: Perform a startup repair.

  http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem

  Method 2: Restoration of system Windows Recovery (WinRE).

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

  Method 3: Perform a check disk (Chkdsk).

  http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

  Chkdsk WARNING: When running Chkdsk on the drive if bad sectors are found on the disk hard when Chkdsk attempts to repair this area if all available on which data can be lost.

  Reference: http://windows.microsoft.com/en-US/windows-vista/What-to-do-if-Windows-wont-start-correctly

• I tried to open my creative cloud and he said, it has been updated, but there was no progress. Then I tried singing and signing in and there is still no progress. Can someone help me please?

  I tried to open my creative cloud and he said, it has been updated, but there was no progress. Then I tried singing and signing in and there is still no progress. Can someone help me please?

  After the closure of these processes you can restart your machine and try to install creative cloud.

  Waiting for your response.

• I was a member of the creative cloud and got a new computer. I tried to remove the creative cloud from my old computer, but it seems that my subscription has been canceled instead. Is there a way I can restart my membership?

  I was a member of the creative cloud and got a new computer. I tried to remove the creative cloud from my old computer, but it seems that my subscription has been canceled instead. Is there a way I can restart my membership?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• my creative cloud won't do nothing is just a symbol of loading and nothing happens

  my creative cloud won't do nothing is just a symbol loading and nothing happens, any ideas on how to solve this problem?

  Does not open App | Wheels of progress turn continuously

• Hi, I am trying to install Adobe Creative Cloud and I get error 43. I tried to use the Adobe cleaning tool and uninstall but nothing has changed. What can I do?

  Hi, I am trying to install Adobe Creative Cloud and I get error 43. I tried to use the Adobe cleaning tool and uninstall but nothing has changed. What can I do?

  Hi carlottav39691716,

  Please see the following links:

  Error 43 - I can't download any adobe apps CC or creative cloud Manager

  Creative cloud, re-install-Dungeon error 43

  Error in downloading, installing or updating Adobe Creative Cloud applications

  Let us know if that helps.

  Kind regards

  Sandrine Bani