I paid twice

Similar Questions

• I paid for the product, but it is still a demo! And I've paid twice!

  I paid for the product, but it is still a demo! And I've paid twice!

  [moderate]

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I've already paid twice for the photography for app package and CC always forces me to buy

  I paid the package of photography for app twice in one day and the CC app still asks buy me Lightroom and Photoshop. I have invoices and emails confirming the payments made. I can still see him BUY (for Lightroom) and the buttons TRY (for Photoshop) in the dashboard CC and they don't get updated. It is such a waste of money? I always have trouble renewing my monthly subscription, and it is by far the worst I've experienced on the renewal of the subscription plan and installation. I have already submitted a message to the support, but did not comment further.

  He has not updated the first time I set the payment earlier today and I tried to uninstall CC dashboard and put it back, once again before my 2nd payment. It was not updated either. I hope someone can help me with this. Thank you!

  check your account, Adobe ID Code

  If that's what you expect, Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  otherwise, use a browser that allows cookies and pop-up windows, contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• My subscription turned to free and I paid twice! Can't argue with support too!

  Dear Sir

  Adobe has charged me twice! When I contacted the support by chat they told me they will issue the refund (for the second transaction) and support contact me in this regard. However, now I can't use any application as it turns out my subscription going on trial-based and it's over!

  I am trying to cancel my membership or try to obtain assistance via chat, but I can't even if it shows me as it's the only possible way to contact support.

  Any input on how to contact adobe in this regard will be appreciated.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I paid twice already...

  Hallo. I ordered the muse on jan 2016 for a year. Today, it seams to be expired. not only that it appears that I have no product and that it has never had!

  I had to pay again to open the muse and she always on stat. expired and I have no products.

  I can't get any support! Im trying to find an email or phone number or something! There are only 24 cat, but who also do not work.

  Do you have any idea how to get help from adobe?

  Thank you

  Rizansky

  Hi Rizansky,

  Check this post where even interrogate ha been addressed Adobe Muse - trial version

  Let me know if you that works.

  Thank you

  Ankush

• Download Adobe EDP Pack and paid for Acrobat

  Why is there no download? Ive paid twice more and still not the download button!

  Pack of PDF is not no matter what "Download"; It works via Adobe Reader, or directly on the site https://cloud.acrobat.com/ .

  Acrobat (Standard or Pro) can be downloaded from the download site standard http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  P.S. I do not understand why you would Pack PDF and Acrobat, as Acrobat all (and more) who can make the PDF package can.

  [subject moved to Acrobat.com Services forum]

• I was charged twice a month since the beginning of my subscription, please help.

  Hello

  I have attached to the top to creative cloud in January, everything worked fine dose and still.

  However on my most recent credit card statement checking I noticed that I had been charged twice. Then I checked my Adobe account and it seems that I was signed up to two subscriptions and have indeed paid twice since the beginning.

  My credit card company have confirmed that this is what happened.

  I spoke to a customer representative during the installation of chat on the Adobe Web site over the weekend. She confirmed (or at least told me) she could see the problem and my money was refunded. I asked if all the money has been repaid and she said 'yes '. I have a recording of this taped conversation with the file number.

  On checking my credit card today no refund was received for just this month or the entire period.

  Next course of action was on the phone. After an hour of hold I got to an advisor who took my e-mail address then claimed that he couldn't hear what I was saying and hang up. Large.

  Another phone call and this time I go to the turnover. Sales answered my call very quickly but to explain the problem, said she could not help and I was transferred to the customer service.

  What can I do to get this sort? I don't seem to be able to move on to someone who is willing to help.

  Hi Richard, I checked your account and has confirmed the double charges. We will get your refund processed as soon as POSSIBLE. Thank you, Madison

• Good afternoon! I really need help!

  I paid developer account. It is only paid twice. But after the first payment, or the second my account has not been activated. How to activate your account and get a refund for the second installment?

  These are the only forums users. We cannot help you. You should call Apple:

  Contact Apple Customer Service and support

  1. Apple Store Customer Service at the the 1-800-676-2775 or see the online help for more information.
  2. Contact product support and tech: Contacting Apple for support and service , including the numbers of international calls.
  3. Mac App Store: Apple - Support - Mac App Store.
  4. For iTunes: Apple - Support - iTunes.

• When will Apple fix keyboard Bug of El Capitan?

  When my computer is sleeping, I try to use my Apple wireless keyboard to wake it. The keyboard starts to type hundreds of characters in the password box and I can not log on because it keeps typing. Many users have this problem. See this link: password field auto-remplit when connecting... With the wrong password

  When Apple will fix this? I paid twice what I would have paid if I bought a PC. I need this keyboard works. Correct the El Capitan operating system so that it does not happen. I can reproduce this problem and so can other users.

  That sounds like a problem with it wireless keyboard, not the Mac or the operating system. I have the keyboard Apple Wireless base and have never experienced the problem. Now, about four years it's still works normally.

• How to repeat an event every month, and that the event referred to the previous Friday if the event falls on a weekend.

  Company is paid twice a month. The 15th and the last day of the month.

  Defining the last day of the month would repeat each month, day of the last week. But how do you define the 15th with these conditions:

  If the 15th falls on the weekend, it will be Friday before the weekend. For example, May 15, 2016 falls on a Sunday, the event must be moved to May 13 instead. Is this possible?

  Thank you!

  Found the answer.

  Snow Leopard iCal - event on Friday if the Nth is a weekend/holiday?

• Wireless router question: how to acess Channel 13?

  Hello
  Message from a person very technically challenged!
  My router is set to channel 13 and should be able to be used by my pc at home (Qosmio) but he refuses to see the router, now paid twice for a grumpy looking, had changed the wireless card, Tosh make sure it

  Hello

  I found a very interesting forum, posting on the Wlan Channel 13.
  Check this box:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=9296&MessageID=32671

  Please also check this FAQ from Toshiba document:
  http://support.toshiba-tro.de/KB0/FAQ35002P0001R01.htm

• the problem with the payment

  Today, I made new payment for a plan year of photography plan creative cloud, after that I received an email that it was succesfull with a number of order received as well. But still, I can't use lightroom and photoshop even when I connect adobe, this subscription does not appear on my account. I paid twice but my account is still not active.  I will be happy if someone can help me for this.

  Hello

  Please see Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena

• double counting and Ghost

  Last year, I bought a CC license on at a reduced rate because of my academic position at this time here. Very nice, I love adobe products and I wanted to present to my colleagues. Unfortunately, it is a temporary position and logically, I cancelled the subscription when I left. What was my surprise, yesterday, when I upgraded my computer Windows 10: then, I realized that I still had an active Adobe CC account.  I was certain I have it resign in September. Explanations.

  Let me go in detail, then I have a few questions.

  
  

  What's happened is that while creating my CC adobe account, I probably created two at the same time without noticing. Same name, same email, even mobile, even the credit card. Enamel is used to check if you are affiliated with the University and I gave another email in an email (Gmail for me) course. When and how I created the second account is a mystery to me.  In order to have two account, I paid twice without realizing it. This isn't the problem here and I think it will be resolved easily.

  I realized that one account was accessible by my Gmail and the other with my email from the University. In fact, I used the two emails and I had the feeling that they were interchangeable. (I don't know, maybe there is)

  
  

  Without doubt, I registered on the American site and the other on the interface in French. It is very strange because any email I use to connect, I'm going to the same account, giving the illusion that there is only one account and two emails are equivalent.

  In September, I cancelled the subscription on the 'visible' account and the account interface takes over this provision.

  The Cloud app do the same, any email that I use to connect, I go to the same account management page.

  
  

  I make the assumption that the English site or French make the difference, but I'm not sure about that. I did a new install of Win 10. Then, everything was new and I went to adobe to view the offers, thinking to subscribe again, by default, I went on the site U.S. (usually there is an automatic redirect to the FR site). I was very surprised, I could connect to my account, but not the object of a subscription free and limited but a lot. The details Panel confirmed that I had an account still alive who was automatically extended recently. I check my bank account, and yes there is a line for her. In total, I lost 600.

  My questions are:

  • other people live such strange behavior?
  • does anyone has the explanations why this can happen?
  • How to prevent this?
  • in the case of twins accounts wouldn't be nice to draw attention to one single account that there is another?

  As is clear from what you say that you have some sort of e-mail forwarding (whatever email I have use to connect, I'm going to the same account, giving the illusion that there is only one account and two emails are equivalent) it also seems that when / if (?) Adobe sent e-mail notifications to your different accounts, you saw it all as one... so has not noticed that you actually two accounts with Adobe

  I read that you are not allowed to subscribe to the cloud twice with AN email address (some confusion in what I read on this subject, so I'm not 100% sure that Adobe will BLOCK your second subscription or not)

  In any case, you need to contact Adobe

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• problem with update of Adobe Photoshop CC

  Hello!

  I have some problems with the release of Adobe Photoshop CC.

  The problem is that I paid twice for the trial. But he not updated and does not work in all cases.

  I tried to disconnect the account that several times but it didn't work.

  Please someone help me with this problem.

  I have the Mac Book pro 10.10.4 version.

  I really appreciate it.

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• How can I get a refund to be double charged?

  A few minutes of the subscription, I was double charged for my subscription. Is it possible to get a refund or make sure it last for two years, since I've paid twice?

  Contact the customer service.