I subscribe to a monthly subscription of 9.99, but once completed, it is inaccessible to help me review the application.

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• Hello, I paid my monthly subscription to Adobe cc but its not not opening my project, what could be the problem? Thank you.

  I paid my monthly subscription to Adobe cc but its not not opening my project, what could be the problem? Thank you.

  Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC

  Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

  I hope this helps.

  Concerning

  Megha Rawat

• I have a complete picture of 12 months subscription given by Canon, but Adobe CC guard resetting my account for free from the trial subscription.  I've updated Photoshop CC 2014 month last to find he wasn't an update at all but a trial version of 2015, th

  I have a complete picture of 12 months subscription given by Canon, but Adobe CC guard resetting my account for free from the trial subscription.  I've updated Photoshop CC 2014 last month to find he wasn't an update at all but a trial version of 2015, which seems to have deleted 2014 my system, so I do not have Photoshop at all now.  Adobe support is a continuous loop of questions meaningless and I find myself at a forum instead of a human being who could address this issue.  In the average time that I tell my clients that are waiting for images?  My subscription runs out in October, and now I see little incentive to renew because I don't get what has already been paid.  If someone from Adobe would like to contact me that would be a start.

  Please try the steps listed in https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

• IM creative cloud membership payment (one year), the first month I had no problem, but a few days ago I received a message from the Manager of adobe applications saying that the address I entered is not correct, but on my Bill of account all his

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  Can you help me?.

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html

• A history of the orders is not found on my Adobe Creative Cloud account. Only, I bought the annual plan for the student to the University about 3 months ago and now I have to buy a new one in order to download the applications.

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  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Why am I not eligible for the discounted price of $29.99 per month subscription CS full?

  So if I am already a customer subscribed to the photography program Photoshop, why am I not eligible for the price reduced from $29.99 per month subscription (offer that ends may 29) complete CS?

  Terms and Conditions are the following:

  VOID WHERE PROHIBITED OR RESTRICTED BY LAW. Qualifying customers may buy a full subscription Adobe® Creative Cloud™, with an annual commitment for a discounted price. Offer valid for the purchase of an annual plan, which requires a 12 month contract. This offer is only available to clients who have a Creative Suite edition or individual product in one of the following versions (CS3.x, CS4, or CS5.x or CS6), and who buy directly from the Adobe Store or by calling a regional call center of Adobe. This offer is not available for education, OEM or volume licensing customers. Residents of the affected countries to embargo are not eligible. This offer is limited to 1 one 1 purchase a creative cloud full annual membership by customer. Offers subject to the laws and control laws in U.S. exports where the recipient resides. Offer cannot be assigned, traded, sold, transferred, or combined with any other discount or offer or exchanged for cash or other goods and services. The offer is valid until 29 may 2015 PT and may be changed without notice.

  In my view, it is of the affected line: "this offer is only available to customers who have a Creative Suite edition or individual product in one of the following versions (CS3.x, CS4, or CS5.x or CS6)...". »

  Maybe it's because my edition of Photoshop is CC 2014? Rather than a CS3, CS4 etc?

  No idea.

  Hello

  As you said, the offer is for customers who own a previous product of perpetual Creative Suite (CS3 - CS6) rather than a subscription.

  You can switch the plan of photography to full creative cloud for the normal price.

  Thank you

  Bev

• monthly subscription

  I bought the monthly subscription to photoshop, however, I would like to add indesign, how do I change the monthly payment and how much extra I pay?

  I think that individual programs are $19,95 Cloud Plans https://creative.adobe.com/plans

  As far as I know, you go to the link above and add what you want

  In addition, you have a MONTHLY subscription, or a yearly subscription that is PAID monthly?

• I CAN'T STOP MY MONTHLY SUBSCRIPTION, PLEASE HELP!

  I WANT TO CANCEL MY MONTHLY SUBSCRIPTION HERE ON ADOBE PRO CLOUD CREATIVE, I TRIED EVERYTHING, AND NOBODY DOES MEET THE CAT, CAN SERVICE U HELP ME ABOUT THIS?

  If it's subscription month. You can cancel this subscription form your adobe account:

  Cancel your membership creative cloud

  Otherwise please contact support:

  Contact the customer service

  Hope this will help you.

  Concerning

  Megha Rawat

• Why there is no button to cancel the monthly subscription?

  I followed the instructions to cancel my monthly subscription to creative cloud, but there is no button to cancel by following the instructions. Please can you help.

  Hello

  In order to cancel the order, please contact customer service

  You can check: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• How to cancel a monthly subscription?

  Hi all

  I purchased a monthly subscription which has never worked since the day that I have ordered. I need InDesign for a project and was not able to spend time with Adobe because it did not work. I think that I have spend 4-5 hours to try to make it work and it didn't work.

  But now, they are paying me monthly subscription, but I've never used... If I want to cancel my monthly subscription. I tried but they say, they did not work again and so I need to contact Adobe. I clicked on contact us and their offices are closed again. Every day are closed, they should be open with the times. Moreover, their schedules are not friendly at all, I live in North America and their opening hours are in Europa...

  I'm really tired of wasting so much time with Adobe. I really believe that this is the worst customer service I've ever seen. There is at least a place with them by a simple email or I don't know, as a normal easy way?

  Thank you all!

  Pierre-Luc

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• I have subscribed to the monthly subscription to Photoshop CC2014. It is always my trial subscription has expired and I have to sign in every time. How can I stop this?

  I signed up for Photoshop CC2014 on a monthly subscription and I am still getting a message that my trial version expired one that I have to sign in every time. How can I stop this?

  I set everything up as you show. I can't remove the OPM. DB file because it is open in Services for Adobe desktop applications. What they're talking about? I tried everything and it seems that it is the last thing to try, but I can't it deleted.

• DC Standard Acrobat (monthly) subscription for mac

  Hello

  I have subscribed to the Acrobat Standard DC (monthly) subscription , but I can't the loader on Mac. How do I? Thank you

  C

  Hi christellet76015922,

  Please let us know what happens when you try to install Acrobat Standard DC on your system.

  Try to download it from this link: download Pro or Standard versions of Acrobat DC, XI or X

  Let us know if you are still having a problem.

  Kind regards

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• Creative cloud for one month subscription

  Hello

  I am not a professional editing. I do not regularly use Photoshop. But sometimes I need to use photoshop. Is their in any case I can subscribe for a month. then hold down subscription a few months & buy new subscription for months that I use.

  Thank you

  The monthly package for Photoshop exists only in a single plan App. You won't find under the Plan of photography that exists only in an annual plan.

  4 months single application monthly plan Photoshop ($120) = 12 months photography Plan $120 (Lightroom + Photoshop).

  

• I am trying to cancel my monthly subscription to After Effects.

  I am trying to cancel my monthly subscription of After Effects and the phone representative said there is no way to do so without paying a $200 cancellation fee. There must be a way to cancel this right? I can't make the payments more.

  If you subscribed to an annual fee and you cancel early, my understanding is that there is an early termination fee

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Unsubscribe to our monthly subscription of Adobe service Muse, but every month always deducted subscription fees.

  Hello

  I contacted the Adobe Customer Service (via chat) on 20 Sep about my attempt to unsubscribe from the monthly subscription of Adobe Muse (order No. 13389165429). The operator said that my subscription has been cancelled... But what intrigued me was that adobe kept deducting monthly subscription price of my far debit card.

  
  

  Why is still cool my debit card subscription deduction - I thought that the subscription has been cancelled? It's strange how it is easy to subscribe, but the opposite when it comes to unsubscribe. Anyone?

  
  

  Thank you.
  

  I would recommend the Adobe call. This is a Community Forum. There are a few staff members in the community, but I don't think one of them might help you with this question. The Adobe phone number is pasted below. I hope this helps solve your problem!

  Adobe customer support: 800-833-6687