Impossible to pass to windows 8.1 even after the clean boot

Hello

I just bought laptop Asus S400C with pre-installed Windows 8 unique language. I wanted to update Windows 8.1, but after two weeks of frustrating, I can't still day. I get the message "error 0x80072f78".

I tried to install other applications, but each only apps, I tried to download failed and gave me the same error message. Strangely, I can update applications that was already installed, as Adera, music, maps, photos etc. I can just download and install the new.

I tried to empty the cache to store, I adjusted the time, restore to factory setting, installed the latest Windows updates, but still nothing works.

My last attempt strives to upgrade in clean boot environment, but the store cannot connect to internet. I ran the network troubleshooting and the result was "the remote device or resource does not accept the connection.

Is there anything else I can do to update, or at least to know what is the problem with my settings so I can fix it?

Thank you much for the help.

Best regards

I ended up working there. It has something to do with IE. I have reset the Internet Explorer settings to their default conditions and now I can update.

Thank you very much to all those who responded. You are the best.

Tags: Windows

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