Ink snapshot delivery

Does anyone else know problems with deliveries using the instant the ink schema? I signed with success to the top 28 April as to count today have not not ink. Had to buy cartridges today while I was completely exhausted. Spoke to an agent who told me that the ink was on his way and he was very close to me - but not close enough! I'm waiting for a call from HP on Monday.

Hi Gedlinggirl,

Welcome to the Forums of HP's Support.  I understand that you have recently enrolled in the connected HP Instant program of ink but that your welcome kit cartridges and/or replacement did not arrive.

I hope you received the call that yesterday expected HP on your instant ink.  I checked and it doesn't seem to be any recent delays of sending instant snapshot of ink replacement cartridges or ink of welcome kits.  If you still do not have ink, I would recommend the HP Cloud Services call at 1-855-785-2777 if you live in the USA/Canada region. If you do not live the USA/Canada region, please click here to find the number of Technical Support for your country/region.

Please let me know if you have not been contacted.

Tags: HP Printers

Similar Questions

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    Hey @BillyRValentine,

    Welcome to the Forum from HP Support.

    I understand that you have recently registered to your HP Officejet Pro 8620 e-all-in-one printer to instant ink and are curious about the details of deliveries of ink.  I would like to help.

    DHL, a courier service will deliver your first batch of ink - the welcome package - at the United States Postal Service, which has to manage direct delivery to your delivery address.  If you have a p.o. box, secure, it is likely that USPS officer will simply drop the package in your absence.  Otherwise, if you're not there, they will hold the package for you.

    The only exception to this is available for some customers of instant ink ink needs to exceed their automated cycle. They can call call our Cloud Services to 855-785-2777. (If you do not live in the United States / Canada region, please click the link below to get help from your region number.)
    ( http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html) In these cases, the service Cloud can express ship ink to customers in need.  HP uses FedEx and UPS to ship orders.  If you are away when they deliver, they'll leave a slip to your door/mailbox with instructions on the place where to pick up your package.

    If you are looking for more general information about instant ink, click here.

    I hope this helps.  Thanks again for posting in the Forum from HP Support.  If you have questions related to your printer, we are here to help.

    Have a great day!

  • Why ink snapshot?

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    So still me wondering why I am in instant ink program.  I had to pay a monthly fee and it is unlikely that the ink that I pay for will be there when I need it.

    Brandonbob

    Hi @Brandonbob

    I thought that I would not hear and help a little.

    Replacement ink cartridges are shipped automatically when your ink cartridges have enough ink to print twice the number of pages included in your monthly plan. You do not receive the replacement ink cartridges every month, but they are expected to arrive before you run out of ink. This link will help you understand how the instant the ink program works. Instant ink HP - what is ink HP moment?

    If you want to cancel, this link will help - Instant ink HP - cancel your HP ink Instant Service

    In addition, Instant ink FAQ - frequently asked questions

    If you have any questions, or if this does not resolve the problem, let me know.
    If it solves your problem, please click acceptable Solution. This will allow other people with the same problem the solution easily. If you want to say thank you, feel free to click on the laurels.

  • 6520 photosmart ink snapshot

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    It's just that the instant the ink program includes purpose-built cartridges, which are not compatible with our comprehensive range of printers. I imagine that the program becomes more popular it will be extended to several printer models.

    Sorry that the 6520 is not currently in force, I will certainly pass your comments on the people of instant ink.

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    Hello

    Unfortunately, it seems that your email you used to register with the instant the ink program got connected as a U.S. account and not UK, so the experience that you have received as described.

    The solution is to re - register with a new email address or Alternatively if you want to keep your existing e-mail address, I can send you a message private to gather a few details and working on re-configuration of your e-mail for account registered you for the service of the ink snapshot.

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    Hello

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    Excerpt:

    To change your plan or cancel your service, log on to hpinstantink.com. Expand the My Plan section, and then click change, beside The Plan of instant ink HP.

    There might be a place for to change you / update your mailing address.

    On the FAQ page, find Chat, Tweet and phone contact information

    ____________________________________________________

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    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    Fixed / responded? Click this post accept as Solution to help others find answers.

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    @lkmg

    lkmg wrote:

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    I do not agree with printable Disney. However, when I went online to my account he showed that I was subscribed.

    I have no idea what set up the pages came, in particular while I was sleeping.

    And it's 22 pages from my monthly automatic ink account.

    My questions:

    1. is there any place I can get to a real person to HP and not just 'Community' request other users?

    2 - How to make 20 pages credited to my account?

    3 - How can I be a subscriber to platelets that I didn't ask for? And how can I keep that from happening? Please do not suggest that someone in my house he did without knowing me.

    4 - can I be automatic ink without leaving hp - or anyone else in the world for that matter - access to my printer?

    1 - Yes, if you are in the USA / Canada, contact the technical support of cloud:

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    In USA or the Canada, call The Cloud Services: 1-855-785-2777

    HP Cloud Services and HP Technical Support

    2 - contact the HP support staff connected / instant ink services:

    Connected HP - Instant ink

    1-855-785-2777 + more cat and Twitter

    Please take the time to read your terms of Service - the plan is flexible and you can do a lot to make it work for your needs.

    3 - I do not know the answer to this question.

    4 - no, you can't be ' ink auto"without having access to your HP printer.  If the restriction is a 'deal breaker', you can cancel your Instant Service of ink.

    OPINIONS: HP-HP printable and printable HP printers Mobile App retirement  

    Printing applications will be here soon.  Pouf!  Missing; is no longer a problem after October 31, 2016.

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    Fixed / responded? Click this post accept as Solution to help others find answers.

  • 5530 envy: Wireless connectivity

    Hello

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    Your help would be appreciated.

    Thank you

    Hi @anneliz52.

    Welcome to the Forums of HP's Support. I appreciate that you try to get your printer on your wireless network. I would like to help.

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  • DeskJet 830 / 832C - do not print

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    wegiecoon wrote:

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    Is there an emoticon showing the teeth, cracking pressure sandblast them?

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    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

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    George

  • HP Envy 5534: Printer HP Envy of Argos Promo Code

    Hello

    I bought my HP Envy of Argos. With him came a free subscription of 2 months for the moment the ink

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    Hey @clapton1,

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    Kind regards

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    Hello

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    I understand that you have some doubts about the internet usage of your e-all-in-one printer of HP ENVY 5660. I want to help you with this.

    First, while the printer connects to the internet, none of its functions could use the amount of data you describe. So, I do not exclude the possibility of an unauthorized access to your network.

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    If you want to keep the web services that are running, try to disable the feature of automatic update for your printer:

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    If you still have problems with the printer after these steps, I recommend to contact our telephone support of HP Cloud Services at 1-855-785-2777.

    I hope this helps!

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