Interference of HP software

HP Photosmart more B209 a - m

OS: Windows 7 (64-bit)

After downloading update recent screen freezes frequently. Uninstall solves the problem but the problem recurrs if software reinstalled (downloaded from the Web site)

Hi Noggin,

Try using the brush included in the CD or download. Let me know what you find?

Of the Original installation CD:

1. Insert the CD in the drive and then cancel Setup

2. open my computer and click right then on the CD from the drive and select open

3 open the Util folder

4 open the CCC folder

5. run the uninstall_L4 (exe or Bat)

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

9 download drivers and full software features

http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-71739-3&cc=US&DLC=en&LC=en&os=4063&Product=3777182&sw_lang=

10. run the download to reinstall the printer

If the software has been downloaded and extracted to your system:

1. type % temp % in the field of race

2. Locate and open the folder starting with 7z (example: 7zS2356)

3 open the Util folder

4 open the CCC folder

5. run the uninstall_L4 (exe or Bat)

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

9 download drivers and full software features

http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-71739-3&cc=US&DLC=en&LC=en&os=4063&Product=3777182&sw_lang=

10. run the download to reinstall the printer

Tags: HP Printers

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