Intermittent failure Photosmart D7460 display

The mobile display only lights up on the 'click' of the highest positions and, sometimes, to a notch between the two.  The printer works perfectly otherwise.  Looks like a contact problem!  Can you recommend me something please?

I would advise to try to reset the printer if empty view state is displayed.

Hard Reset:

Unplug the unit when turned on

Disconnect the other end of the power cord from the wall outlet

* Wait 30 seconds

* Unit back in

Thus, there are additional measures to help resolve when a screen of the printer is empty.  These steps can be found in the document troubleshooting related here.

I hope this helps.

Tags: HP Printers

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