Internet connection via a modem M30

Help please? Sudden loss of ability (unexplained) to connect to the devices-ISP Manager showed no Modem. Control Panel Modem showed Toshiba Software Modem AR Com3 not present. Uninstalled restarted - plug & play picked it up and haven't installed - no exclamation point in Device Manager-"working properly". Tested by calling a landline through Hyperterminal - it worked, but only once.
Tried remote access to the ISP-Error 633 Comport occupied or used by another application. Tried the reallocation of the virtual list agrees (1-256) but everyone has tried showed busy in use by another application.
Ports in extended Device Manager shows only printer on LPT1. Any suggestions please?

Hello

Com ports you have on the laptop are "virtual ports. Go to Device Manager and then double-click modem and go to the Diagnostics.
Modem query button queries the commandments with check-back signal.
This gives you additional information that the modem is working properly.

After that, you can set up a standard dial-up connection to your ISP.
Make sure that this option would expect the tone before dialing in the modem properties is disabled.

Good bye

Tags: Toshiba

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