Issue of DIRT configuration

When you set up the DIRT on the unit 4.05, Exchange outside, I planned a regular backup with a svc account had full access to the SQL Dbs, who chose not to save messages. I accidentally checked the 'include the subscriber messages' and before I could uncheck it, the unit began to display messages (see below) and the only way I could stop the closure of the messages had to end task. Now when I try to open the DIRT backup tool, I get these messages and get there uncheck messages of "backup." The tool is configured to run with an account that has access SQL, but not message store access.

How can I fix in order to enter into the tool of the DIRT from the unit and get the backup copy works again?

Yes, I need to change the behavior here to throw the error message, write to the event log and deselect automatically - just have not got around him.

You can remove the option manually in the registry - go to HKLM\Software\Active Voice\DisasterRecovery\Settings\. You will see "IncludeMessages" as a DWORD option - set it to 0. The next time you open backup DiRT that it will not try to assume you want to save the messages.

Tags: Cisco Support

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