J4680 All in One

I'm unable to install the software and drivers complete for my J4680 all in one. My operating system is Windows 64-bit of 8.1. I tried muttiple ways to install including printing and scanning doctor. I pass the download and Extraction... but nothing to show for it. I also get an error message indicating that the system does not find this file. And that ends my installation as well. Thank you

Hello
Follow the steps below and check if it solves the problem:

1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Never select and confirm by clicking the button turn off.

Now, try to reinstall the HP software and check if the installation goes as planned.

If the problem persists, continue following the steps below:

2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
7. run the installation file and check all difference.

If the problem persists, restart your PC and launch the installation program once more.

Once you have finished, remember to re-enable McAfee for analysis in real-time.

Kind regards
Shlomi

Tags: HP Printers

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