Just bought CC subscription but nothing will update

iMac OS x 10.8.3 16 GB RAM

I've been running Adobe Creative Suite CS6 Design & Web Premium (from disk) and are simply committed to one year subscription CC, but where do I go from here? I downloaded Acrobat X 1 but nothing else will update on my suite CS6 emissions, even though I know the Illustrator has a newer version than 16.0.4 that I currently run. They all appear as "up-to-date".

Where can I get information on how to upgrade my software? Do I need to uninstall my original Suite software CS6 Design & Web Premium and then re - install from scratch? And if so, I need I disable my existing software? If anyone has the answers I would appreciate it because I can't find the info anywhere else.

Peey

Hi Paul,.

According to the notes above, you already have CS6 Design & Web Premium suite installed and enabled on your machine. If updates for Creative cloud will be unworkable on suite already activated.

You must disable your suite by going to the Help Menu in one of your application on installed then restart the software and activate using Adobe ID that has the subscription of cloud.

Then you can benefit from all creative cloud updates.

Tags: Adobe

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