keyboard some keys not responding do not

some buttons will not respond

Toshiba p200d/p205d
c n h k x
no error msg
w / all the apps
No changes prior to the issuance

I contacted toshiba support. has been advised to have cleaned keyboard. went to office depot. They cleaned keyboard but said looked clean. you uninstall keyboard anf restarted it. still a problem. purchase external keyboard working. still a problem with the laptop keyboard.

Hi candacegerganess,

Thanks for posting your query in the Microsoft Community. Provide the following information for a better understanding of the issue:

·         What is the brand and model of the keyboard?

·         The keys on which you speak?

·         You get the error message?

·         The problem occurs with all applications?

·         Did you do changes on the computer before the show?

Answer with the information required to help more.

Refer to this article: Suggestions for a question on help forums

Tags: Windows

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