Laptop does not recognize my iPhone

my new HP pc does not recognize my iPhone 6s for backup

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Hi LeasaB,

If you experience a problem with your iPhone not appearing not in iTunes on your Windows computer, I would say that you are troubleshooting by following the steps in this article - iPhone, iPad, or iPod not recognized in iTunes for Windows.

Thank you for using communities of Apple Support.

Best for you.

Tags: iTunes

Similar Questions

  • iTunes on my laptop does not recognize my iPhone 6. My laptop, it is just the iTunes is not working.

    iTunes on my laptop does not recognize my iPhone 6. My laptop, it is just the iTunes is not working.

    If you do not see your device in iTunes for Mac - Apple-Support - https://support.apple.com/HT203979

    Device are not not immediately after the upgrade - https://discussions.apple.com/thread/6573744 - try to restart

    You don't say anything on your computer.  I don't even know if it's a Mac or a PC. This may apply to you:

    iOS9 on a mobile device requires iTunes 12.3 or higher, which in turn requires a computer running OSX 10.8.5 or higher.  Update of the system only checks the updates for the current version of the system you run, but that itself can be updated.  It may or may not be possible to upgrade your computer to the system requirements. Find your computer on the web site of http://www.everymac.com model and near the bottom of the specification of the system section, he will tell what versions of the operating system, it is able to run. If you can not run a newer system, you will not be able to sync this phone to your current computer. If she can run 10.8.5 or higher, you can either buy a download for Apple OSX 10.8 Mountain Lion code online, or you can try to install the free El Capitan OSX 10.11.  El Capitan can run slower on older machines and require the additional purchase of RAM.  Making a big jump in versions of system is also more likely to affect the old software.

    At el capitan Snow Leopard, it will make my macbook is slow?  - https://discussions.apple.com/thread/7412959

    Mountain Lion 10.8 purchase link United States of America - http://www.apple.com/shop/product/D6377Z/A/os-x-mountain-lion

    Mountain Lion 10.8 purchase link U.K. - http://www.apple.com/uk/shop/product/D6377ZM/A/os-x-mountain-lion

    Course OSX Upgrade General information, including configuration required - http://www.apple.com/osx/how-to-upgrade/

    If you have any generation of PPC software which works under OSX 10.6 it is not supported in later versions of the system.

  • iTunes does not recognize my iPhone

    Hello

    Because I downloaded Windows 10, iTunes (version 12.4) does not recognize my iPhone 6 (iOS 9.3.2). When I plug my phone into my laptop, my laptop recognize my phone and it loads normally, but with iTunes nothing happens.

    Any tips? (Sorry if I made some mistakes in English)

    If your iOS device does not appear in iTunes, try the following:

    1. Open Control Panel > Device Manager
    2. Plug in your device
    3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
      It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
    4. Right-click and select software update of the driver...
    5. Click Browse my computer for driver software
    6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
      C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
    7. Click on let me pick from a list of drivers for devices on my computer
    8. Click on Apple Mobile Device USB Driver
    9. Click Next, then close and exit the Device Manager

    To step 3 above, open the Device Manager. Expand one of the articles that are listed.

    • USB Bus controllers
    • Imaging devices
    • Portable devices
    • Other devices

    Plug in the appliance. You should hear the telltale Windows sound device connection and a Division must acquire a new entry. This should be your device. It cannot be labelled properly at this point. If you do not hear a suspicious noise cable damaged.

    Or try If iTunes does not your iPad, iPhone or iPod - Apple Support

    If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.

    Or try to go back to the last version of iTunes that has worked for you. See the programs installation of iTunes to download links. If you roll back to 12.4.0.119 to 12.3.3.17 or 12.3.2.35, for example, then you will also need restore the database of the library in the manner described in the empty/corrupted after upgrade/crash iTunes library. The tip makes suggestions to reintroduce recent purchases, so at worst, you lose a few meters or a newly created playlist.

    TT2

  • iTunes on pc does not recognize my iphone. the pc does. the iphone asks me to allow access to what I do

    iTunes on pc does not recognize my iphone. the pc does. the iphone asks me to allow access to what I do

    Hello

    Check this help page: If iTunes does not your iPad, iPhone or iPod - Apple Support

  • iTunes does not recognize my iPhone 6

    I updated iTunes and my iPhone to the latest updates (iOS 10 and all that is the iTunes one) and iTunes does not recognize my phone, but my computer recognize (I have a HP envy with Windows 10). I tried everything that looks like finding the Universal Serial Bus thing and turn off my limitations and download and redownloading iTunes. I did the thing were I updated my driver on the computer and nothing has worked. I don't understand why it does not work. I can't even synchronize with iTunes via Wifi, it just does not appear. Someone please just help me please

    Hi BrittLeighCass,

    I understand that you are not able to get iTunes to recognize your iPhone, now that you have updated your iPhone to iOS 10. That you have described here some quite impressive troubleshooting in-depth. Fortunately, however, it may well be a few additional things to try in this situation.

    First of all, let's make sure that iTunes is completely up to date: iTunes - download iTunes

    If the update to iTunes is not your iPhone appears, see if there are all the steps described in the article below that you do not have covered still.

    If iTunes does not recognize your iPhone, iPad, or iPod
    https://support.Apple.com/en-us/HT204095

    See you soon

  • computer Windows 10 does not recognize the iPhone 6

    I synchronize once then synchronize simply collapsed. iTunes does not recognize my iPhone. Windows recognizes my iPhone as a storage device.

    https://support.Apple.com/en-us/HT204095

  • iTunes does not recognize my iPhone on my HP Pavilion Windows 10 5s, so cannot sync the phone, which has the latest operating system running

    iTunes does not recognize my iPhone on my HP Pavilion Windows 10 5s, so cannot sync the phone running. I downloaded the latest OS for the phone and the latest version of iTunes on my PC and have tried all USB ports several times. I also reinstalled drivers USB to the PC.  The phone is recognized on the computer of a friend under Win 7. All shows when I plug it on mine is a page showing the 'Apple iPhone' folder display of storage internal (2.18 GB free of 14.7 GB). Troubleshooting in devices and printers, where the phone displays as "Not specified Apple iPhone" generates a message saying that "Apple iPhone is an older USB device and may not work with USB 3.0 and plug it into a USB 2.0 port." But when I use USB 2.0 (I tried several times using each of the three USB ports on my PC), troubleshooting the error message says "Apple iPhone won't work correctly with USB 3.0." This seems to be a recent problem, since in March 2016, I could spend a few songs from my PC to my phone using iTunes.

    I wish I had some ideas of people who have experienced this problem, I find to be a more frustrating one.

    Well, you aren't the only one. This just freakin happened to me. I spent the last three hours with apple and Windows supports. Now I'm reinstalling Windows 10 by last resort of Windows support councils. I got the same message USB. In iTunes, under devices something removed my 5s and the iPad. But it remains 6 s wife. I tried my computers 2-(SS) 3.0 ports and 1 port 2.0 ordinary. I tried all four thinners cables I have. I will let you know the result of the Windows reinstall.

  • My laptop does not recognize that anything that is connected to the USB ports

    Help, please. My laptop does not recognize that anything that is connected to the USB ports.

    Moved from feedback

    Original title: problems with USB ports

    Hi Alba.

    1. who is the operating system installed on the computer?

    2. What is the brand and model of the computer?

    This issue may be caused if one of the following situations arises:

    • The currently loaded USB driver has become corrupt or unstable
    • Your PC requires an update for problems that could conflict with an external hard drive USB and Windows
    • Windows may be missing other problems hardware or software updates
    • Your USB controllers may have become corrupt or unstable
    • External drive can enter selective suspend
    • Your PC motherboard may need updated drivers

    I suggest to connect the USB device to a different USB port and check.

    You can run the Fixit provided in the article and the Coachman.

    Reference:

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems

    You can also try the steps in the link and check if it helps:

    Reference:

    Tips for solving problems of USB devices
    http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

    Note: Apply to Windows 7 as well

    Hope this information helps. Response with status so that we can help you.

  • My laptop does not recognize my printer as a scanner

    ORIGINAL TITLE: scanning

    Can I scan a document to my laptop via a wireless connection?

    My laptop does not recognize my printer as a scanner!

    Hello

    Most wireless with ability to scan printers also offer a scan wireless.

    The features of the printer and Scanner are designed by the manufacturer of the OEM printer so
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    Not really a Windows problem.

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • My laptop does not recognize the disc that I put in the cd/dvd rom

    My laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp. My laptop is a Dell Inspiron 6000

    Original title: my laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp.

    Hello

    Welcome to the community of Microsoft and thanks for posting the question. I've surely you will help find a solution on the issue.

    Perform the steps described in the article:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.Microsoft.com/kb/314060

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

    Hope this information helps. Please reply back with the State so that we can help you.

  • My HP Presario f 700 laptop does not recognize my CD/DVD drive and will not burn or play CDs or DVD movies.

    My HP Presario f 700 laptop does not recognize my CD/DVD drive and will not burn or play CDs or DVD movies.

    I have a lightscribe, CD/DVD player, and I started having problems about a month ago... I tried to burn a lightsribe CD and my computer told me that I didn't have a CD Lightscribe drive (I!)... then when I just tried to burn the music on the CD, he didn't do it either... Finally a week ago, I tried to play a movie on my laptop, and that does not work either.

    When I insert in the film or the cd, the drive lights up and I can hear the work, but it is as if she has no connection with my laptop and my laptop is not picking up the CD/DVD drive try to play a movie or a cd.

    A friend suggested that I go to the HP website and am trying to download a driver, but I didn't know what to do once I got to this website, and I don't know if it will work.

    If you know how to solve this problem, or if you have had a similar problem with your computer, please help, thank you.

    Hello

    Try the microsoft 'fix - it' for your problem below

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    and read this information too

    http://support.Microsoft.com/kb/982116/en-us

  • HP officejet 6600 my laptop does not recognize the printer

    My laptop does not recognize the printer any longer. It will recognize the fax on the printer but not the printer itself. Can you help me? I have two currencies on my laptop. HP officejet 6600 and hp officejet 6600 network. Even printing for both. One network is the fax. I'm not clear what is the question. I can't even download drivers or updates for it.

    There are two 6600's in the list, a fax and a printer, because the full feature software and drivers have drivers for both. If you do not use the fax, you can remove devices and printers.

    A work print from other sources? For example Notepad?

  • Windows 7 does not recognize my iphone

    After you download the photos on my iphone, windows 7 does not recognize my iphone. in other words when I open my computer the iphnoe isn't here; but in Panel, in devices and printers, it appears with unspecified Apple Mobile Device USB driver, in the form of a generic icon.

    When I run Auto Play in the search box; the iphone is there with the icon to the right, but there is no screen options menu. It behaves as if it were invisible.

    It is important to note that this started AFTER downloading the pictures for the first time. Until windows has always recognized my camera properly.

    Thanks in advance for any help.

    Here's your solution:

    iPhone or iPod is not correctly recognized by computer when USB drivers are not installed properly or are out of date
    http://support.Apple.com/kb/TS1538

    Follow all the methods in the order that they are listed. The above article helped a lot of people the question of fixing with iPod/iPhone not getting detected do not.

    See you soon! "That's all a pension chequer nights and days,"
    Where destiny with men for pieces plays;
    Here and there, mates and kills.

    In a world without walls and fences, who needs windows and doors? Life sucks! Getting used to!

  • My Dell laptop does not recognize the DVD / CD player or D drive more.

    My laptop does not recognize the DVD / CD player or D drive more. It is built in and included with the computer is a Dell. Can't use it because the computer can't find it. All ideas

    Original title: DVD player

    If it just happened all of a sudden, you can restore the registry files of the system in working order by following option n ° 1 on this page.  If this does not work, you can be reasonably sure that the configuration of the system is not the problem and start looking into other possibilities as a broken drive or a bad connection inside the cable.

  • Laptop does not recognize the usb mouse or the internal speakers.

    The laptop does not recognize the USB mouse. I have re installed the drivers from the site of the constructor (HP), but it still does not work.

    In addition, the internal Laptop speakers no longer work. There is no sound coming out of the laptop and it does not recognize the external headphones plugged into the headphone jack.

    I ran several troubleshooting utilities (audio playback, FixIt) and they are no help.

    Hello

    Thank you for keeping us posted.

    Sorry for the late reply.

    I imagine the inconvenience that you are experiencing. However, I appreciate your efforts to resolve the issue.

    I would suggest trying the following methods and check if it helps.

    Method 1:

    How to use the tool File Checker system to repair missing or corrupted system files,

    Please follow the steps in the link provided below.

    https://support.Microsoft.com/kb/929833?WA=wsignin1.0

    Note: System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files. This article describes how to run the system (SFC.exe) to File Checker tool analyzes your system files and to repair the system missing or corrupt files in Windows or Windows 8 8.1. If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected.

    If the problem persists, follow method 2

    Method 2:

    Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

    Microsoft, security scanner please follow the steps in the link provided below.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.   

         

    If the problem persists, follow method 3

    Method 3:

    I suggest you try the steps from the following link and check if it works.

    No sound in Windows.

    http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-8&V1H=win8tab4&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    For the problem with the USB mouse, there could be a possibility that there is a conflict of material with the mouse.

    I suggest you to try some other USB mouse with the laptop and check if it works.

    I hope this information is useful.

    Please let us know if you need more help, we will be happy to help you.

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