Laptop HP keyboard and mouse pad display disabled in Vista

The keyboard and the mouse pad on my HP laptop are no longer works. I have to use a USB keyboard and mouse that work very well. I can use the keboard bring my laptop out of fashion 'sleep', but that's all it will do. It will not type and capslock will not activate.

In the Device Manager, this error appears in the device monitors the keyboard and mouse.

A driver (service) for this device has been disabled.  Another driver can provide this functionality. (Code 32)

The drivers for both are up to date and I tried to disable and allowing them, without success. Any suggestions on how to fix this?

Hello

Check with HP, their documentation online support and their forum as these could be
disabled by methods are not not in Manager device and/or defective.

HP support
http://welcome.HP.com/country/us/en/support.html

Contact HP
http://welcome.HP.com/country/us/en/contact_us.html

HP forums
http://h30434.www3.HP.com/PSG/

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

Similar Questions

  • Keyboard and mouse pad locked on a laptop HP ProBook

    I think I have accidentally pressed on a bad aftering key logged which caused my pad mouse and keyboard lock. I tried to reboot and login back but the keyboard and mouse always lock once he connected.  Any help is appreciated.

    You can probably fix your problem by using the system restore. Here's how it works:
    1. keep tapping F8 during the first phase of startup.
    2. select Repair from the menu.
    3. Enter the administrator password when you are prompted. It is often empty.
    4. When you are prompted, select System Restore.
    5. set Windows to a point before this problem occurred.

  • Keyboard and touch pad stopped working on Satellite L750

    My laptop L750 keyboard and touch pad stopped working on start up. I now use a USB mouse and on-screen keyboard to do anything either. I have tried several things to fix, but nothing seems to work.

    I've updated keyboard drivers, tried related work key, updated and run antivirus software and restored to a point in time before the show. Still no luck.

    Any ideas?
    Thank you

    Keyboard drivers?
    Can you please send the link to download? It is unclear to me that the own keyboard driver.

    In any case, can you use keyboard and touchpad if you start the operating system in safe mode?
    Are you using the original pre-installed OS that you got with your laptop?

  • Satellite L300 - no response keyboard and mouse after Windows 7 upgrade

    Hi all

    After a new Windows 7 Ultimate installed on my PSLB0E L300, I lost the use of the keyboard and mouse pads.

    I did the installation with a usb mouse, who also now works. I downloaded all the drivers connected to my machine using the virtual keyboard, rebooted after each installed drivre, still does not.
    I also updated the BIOS, 1.3-1.5, still does not

    The strange part is that I can't access BIOS with F2, or sequence of starting using F12 at startup, navigate through the BIOS, so the keyboard works, but no longer works when Windows 7 has started.

    I tried to put all the defaults in the BIOS, no change.

    Help! >.< going="" crazy="" over="">

    Hello

    Have you installed additional drivers or tools for these external devices? If so you should remove, just check the software list in Control Panel.

    Normally the touchpad can be turned on/off with the FN + F9 key combination.

    In addition, it would be interesting to know what is happening on the factory settings. I mean the operating system preinstalled by Toshiba.

  • Internal keyboard and mouse do not randomly respond time forcing me to restart my laptop 15 times until it works again

    1. sometimes this feedback haptic on the mouse is not triggered, leaving me by clicking on the mouse, while feeling against nature - something that is not supposed to happen

    2. after I close my laptop / closing of the lid/Eve (do not turn it off) the keyboard and the mouse literally don't work - it forces me to restart my laptop several times (sometimes around 15, take me 5-10 minutes just to get my laptop to work)

    Additional details:

    -J' tested a USB keyboard and mouse with my laptop and it works perfectly, even when the internal don't - maybe it's a hardware problem?

    -I went to the apple store a few weeks ago and spoke to someone at the "Genius Bar," which really helped at all - he told me I have to restart my laptop every time I open and I should do another user account - although I was skeptical about the logic used to arrive at these "solutions" I tried them anyway , here we are with the same problem - also, I don't have to close my laptop down 15 times every time I want to use, it's ridiculous, and that's why I bought a mac rather than a pc.

    -I'm not running any software/battery intensive programs on my laptop - especially just the word and the Google Chrome, which is not a lot

    -Here is a link to a video I downloaded from google reader showing how ridiculous, it's... https://drive.Google.com/open?ID=0B4oQ4C8NCLcWTWo5aVlrbDE1QmM

    Questions

    -I don't think that a fix is quite likely, but any suggestions are welcome!

    -Can I bring to the apple store and require a replacement? I left two years of care of apple

    This is probably in the wrong category, I apologize in advance - but it is a really weird problem that I don't think has a solution. Nevertheless, thank you for the reading of my rants and seizure of your advice!

    One thing that causes the mouse further trolling, is if your CPU is completely consumed by something. This can be checked in activity monitor CPU (all processes).

    Two other things can keep your Mac to be properly adjusted:

    GPU is suspended. These are cases where the GPU is no longer and can usually be seen in the console log, with symptoms such as GPU hang or WindowServer does not.

    Disk crashes.

    For the rotation of the discs, this can be a sign of imminent death of player.

    For SSDS of spare parts, this can be caused by the accumulation of deleted blocks, used in activating do not trim for your third-party SSD drive.

    -------

    The reason of suggests that you create a new user id is as a check against the clogging of a particular userid with junk that keeps things from being reactive. [a new user id will not have it clutter accumulated, so can react differently. He is not really a solution, it's a diagnosis.]

  • Microsoft USB wireless keyboard and mouse stopped working after I bought another identical to another laptop that is 2 meters from the hotel

    I bought another keyboard Microsoft Wireless Comfort Keyboard and Mouse 5000 for my partner as he just got a new laptop.  I liked my as the original and has therefore whoever we decided to buy exactly the same package.  The only problem is, as I plugged my partners, my mouse and keyboard do not work.  I've tried new batteries and I tried to use the usb, but nothing works and there is no reset button on the mouse or the keyboard (that I can see anyway).

    I'm desperate to get it working.  Any suggestions please?

    Thank you

    Hello

    See the keyboard or mouse manual to locate the reset button to zero, to assistance that may help you resolve this problem.

    If you are unable to locate the reset button then, I would say to contact hardware support team.
    http://www.Microsoft.com/hardware/en-us/support

  • problems with keyboard and mouse across multiple pc / laptops after critical update

    After updating all my logitech wireless keyboards and mouse gaming 3 PCs and a laptop all running win 7 64 bit family premium stopped working well functioned up until today update tried the logitech forum, support and no help. Also my phone has not stopped ringing all night people I game with and built systems for so it looks like this isn't an isolated problem. It seems that the update has dropped to about 19-20:00 hours, 16/05/13 can help you I have tried everything I know (im a former engineer MCSE) so I went through all the likely problems and troubleshooting with no joy can you please help (before restore points bearing the update seems to work until windows re updated and then

    Thank you very much

    Anthony Richardson

    Hi Anthony,.

    1. What is the brand and model of the mouse?
    2. the updates from Microsoft are installed recently?

    Method 1: I suggest that you try the steps from the following link:

    Mouse, touchpad and keyboard with Windows problems
    http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

    Method 2: I suggest restoring the system, then download and install the updates from the Download Center.

    System restore

    http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore

    Keep us updated on the status of the issue.

  • Pavilion dv4-1431us: hp pavilion keyboard and mouse

    I'm trying to update my laptop after not having used it a while - my daughter has used only listen to Spotify. Windows 10 previously installed.

    The keyboard and mouse on this laptop have stopped working. I used a wireless keyboard and a mouse who worked briefly - just long enough to troublshoot my material in the hope that it would be useful to fix the keyboard and the mouse. A number of unidentified devices had apparently been disabled, so I clicked on 'fix' for each one as it worked through the process.

    After that diagnosis was finished, I rebooted, and now even not my keyboard and wireless mouse are working. I have no way to get this put laptop updated with drivers, etc.

    I pressed "esc" when the laptop is coming, but I don't see anything that would allow me to solve this problem. I'm not a computer repairman.

    Help, please! Thank you.

    1CSmyers

    Sorry to be the bearer of bad news, but these older computers laptops fare not good when the upgrade to Win10.  Win10 really bad upgrade assessment tool assess the material limitations on these old PC, and as was the case with your upgrade, you only find that things do not work AFTER the upgrade.

    To make things even worse, unfortunately, the GoBack Win10 function is know unreliable and when it fails it can leave machines in a damaged condition.

    The Win10 upgrade is known, in some cases, corrupt the partition of recovery that are stored by the OEM that built the original machine.  It's pretty much guarantee that no HP recovery will work.

    I personally upgraded a few 'old' Win10 and in all cases, machines have restored their return to Win7.  Flaky, again coupled system FORCE Win10 performance updates from MS and other things all of a sudden then don't work DO NOT - all these were too much for people using the PC.

    So, I used HP recovery media to restore their former SES - where EVERYTHING WORKED!

    That's what I recommend you do with the DV4 - consider using HP recovery media.  It is a DVD and CD set that will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.

    You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers

    Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.

    Or, if you prefer, you can do the same by contacting HP Customer Service:

    If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

    If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

    Note that if HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

    Don't forget to read through the material in the linked thread before attempting the recovery: http://support.hp.com/us-en/document/c00707939

    Good luck

    I'm a volunteer and I do not work for, or represent, HP.
    ========================================================================
    If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

    If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

  • PowerEdge 840: USB keyboard and mouse not working not.

    Hello everyone.

    Yesterday, I pursached a used Dell Poweredge 840 to function as a backup server, I'm having a few problems with it but I can't understand.

    I installed the server with Windows Server 2003 x 86 edition and downloaded the drivers on the Dell site. It works perfectly, except for one problem:

    USB keyboards and mouse refuse to work.

    PS/2 works fine however, but any USB keyboard or mouse will not work.

    Flash USB drives read very well, therefore I used to recover some files on the machine before, but it was connected to the network, USB keyboard and mouse do not work.

    They are not recognized at startup and do not allow to enter the setup of the BIOS after Windows has started, that they are not always recognized. Windows displays the device as unknown device.

    I tried to boot from a live CD of 14.04 Lubuntu, in which the USB keyboard and mouse do not work either. Only PS/2 wants to work.

    I have tried different types of USB mouse:

    • Microsoft mouse
    • Acer OEM mouse
    • Mouse laser Logitech M-U0007

    None of them could work, although they work fine on my laptop, the main file server which is a model of HP and Dell Optiplex desktop computer.

    I tried a few different USB keyboards as well, but they refuse to work.

    I ended up borrowing a pair of keyboard and mouse PS/2 to configure the server, but I want it to work with my USB keyboard and mouse.

    Just for the record: the USB flash drives do not work very well, it's just the keyboard and mouse is not working.

    Anyone know how I can get there?

    Thanks in advance,

    Dominique

    Hello.

    Unplug all devices connected to the USB and PS/2 ports. Unplug the AC power cable, wait about 1 minute and then press in and hold the button for about 15 seconds. Reconnect the power and power on the server. Connect the keyboard and mouse to the USB ports and try again.

  • keyboard and mouse frozen windows 7

    I have a laptop Gateway NV53 who is struggling back from standby/Hibernation mode, takes several times to disable n to get him back, but when it restarts I get a message ERROR 0211 keyboard and mouse, keyboard cursor n are frozen.  any suggestions?

    Have you used by mistake update of victory for drivers?

    If you visit gateway support and reinstall drivers for the chipset and all associated parameters of energy.

    There may be a Bios Update

  • The keyboard and mouse bluetooth suddenly stops working

    I asked this question before using Dell, but none of the answers provided.
    The keyboard and mouse bluetooth suddenly stops working.

    Given that this only happens when I'm online I make this question to the FireFox support.
    I have the latest version of FF:

    I installed the new BIOS and Shipset, but that does not change.

    Suddenly, the keyboard and the mouse do not respond and I have to restart manually.

    R

    FredMcD said

    Keep a log of when this happens. What did you do when...

    Check the batteries.

    Hello

    Thanks for the help

    Just for information:

    I downloaded a free software called "StartupBooster" and using this to disable or remove some programs, problems with the gel (Take on wood), is gone. In addition it also speeds up boot time.

    Concerning

    R

  • MacBook Pro: Integrated keyboard and mouse not responding pluse

    I have a MacBook Pro 13 ", early 2015, installed with OS X 10.11.4.

    I use it mainly to work, with the screen closed, an external display (via Thunderport) and an Apple and change Vertical Mouse 4 - times connected via Bluetooth wireless keyboard.

    Before I get home, I open the screen, disconnect the power cord and power cord screen Thunderbolt and then close it. I leave the keyboard and Bluetooth mouse on as I leave the office.

    It works normally, but yesterday my Mac kept looking for Bluetooth devices home and would not respond to the built-in keyboard and mouse (with the exception of the switch when maintained supported 10 seconds for a forced stop). Reboot doesn't change anything and I tried to reboot with the disk (Cmd + R) utility or reset the NVRAM (Cmd + Option + P + R) and the keys did nothing. Reset SMC (Shift + Ctrl + Option + power) does not seem to do anything either.

    When I connected a keyboard Apple USB C, the keys have been recorded, but it would still find a missing mouse and go anywhere else than the screen "You are looking for a Bluetooth mouse".

    Back at work today, everything works: built-in and Bluetooth devices.

    Any suggestions?

    Update: the built-in keyboard and trackpad now don't work at all, even when Bluetooth devices are connected.

  • I just bought the wireless desktop 800 Windows keyboard and mouse it does not work on the Windows XP desktop

    I just bought the wireless desktop 800 Windows keyboard and mouse. It works fine on my Win7 laptop but not on my XP desktop even if it says it is compatible with XP. Any advice?

    Hello

     

    Thanks to join Microsoft Community where you will find all necessary information about the Windows operating systems.

    You cannot use the Wireless Desktop 800 keyboard and mouse.

    The problem may occur if the devices are not detected.

    What exactly happens when you try to use the devices?

    A fixit could be used if the devices are not detected.

    See the site:

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/en-us

    I hope this helps. If the problem persists, or if you have problems of Windows in the future, let us know and we would be happy to help you.

  • keyboard and mouse not working not properly after installing Windows 8.1

    I was forced to upgrade my computer to Windows 8.1. My keyboard worked fine until the system is restarted. Numbers on the keyboard stopped typing and letters were capitalized when the caps lock was turned off and the numbers at the top will only type the symbol above the numbers.

    I looked at this problem and it seems that I have to enter in the settings of the UEFI and disable the Intel XHCI mode. When I enter the settings of UEFI, I can't make any selection in the start menu. My keyboard and mouse stop working.

    Any suggestions?

    Thanks for posting a reply. Fortunately, I didn't have to try your solution because the computer solve itself.

  • Keyboard and mouse did not work properly after the service pack 2 update

    key Board runs very slowly and mouse runs through the screen when it is used. Acer Aspire 5050-3371 came with Vista home

    Hello

    Do you use a touchpad or mouse wired / wireless?

    Your laptop is connected with laptop keyboard?

    I suggest you to check if the keyboard and mouse work will find in safe mode. Follow the steps that will help you perform the following checks:

    Method 1

    a. restart the computer.
    b. start typing the F8 key.
    c. you get early boot option window.

    For more information, see: the boot advanced (including safe mode) options

     

    After the entry into SafeMode Log in your user account and check if the keyboard and mouse are working.

    After you perform method 1 Troubleshooting and if you find the keyboard and the mouse does not work correctly then you can perform the following procedure.

    Method 2:

    You can also perform the clean boot and check if you are able to start successfully. Clean boot will start Windows Vista by using a minimal set of drivers and startup programs and helps eliminate conflicts of third party software.

    The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135

    Note: Please make sure that the computer is configured to start as usual according to step 7 of the article: how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:http://support.microsoft.com/kb/929135.

    Hope the helps of information. Please post back and we do know.

Maybe you are looking for

  • Installation of Safari 10 Extensions?

    How to install extensions in Safari 10-Sierra de MacOS? In Safari, when I go on Safari / Extensions Safari in the menus, it drops me in the web page of the Safari Extensions Gallery where I can browse extensions.  However, I can't install anything be

  • EarPods Remote button link?

    Is it possible to pop the button of the remote control on the EarPods in place, if I take it off? I want to clean the inside, but I don't want to destroy it if I can't put it back. If I remove it, is it possible to pop/lock (attach) the remote contro

  • Windows Live Mail/Inbox Xfinity import problems

    My mail Xfinity goes into windows live mail and I don't know how to stop it or how to get my Inbox (more 1000messages) returned to Xfinity.  I need to know how to find my account for Windows Live.  I have set up wrong. Help, please!

  • Cancel my membership of student creative cloud

    HelloPlease help me with the cancellation of my membership, I spent almost an hour trying to figure how to cancel it. It's just frustrating, I tried even contact numbers there and which has shown me that many Indian support me connected to a British.

  • How to change the language of Premiere Pro?

    How can I change the language of the first pro cc Br in the USA?