LaserJet 3015: Failure scanner Laserjet 3015

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• CM6040f MFP: Failure scanner error CM6040f 30.01.08

  Make failure scanner error 30.01.08

  "Can anyone show a picture or describe where the scanner" locking "is?

  Aparantly I need to ensure than that in the "unlocked" position

  Thank you

  Look under the scanner and adf table-

• LaserJet 1536 dnf: failure scanner laserjet 1536 dnf

  After the upgrade to windows 10 (64-bit) analysis feature does not work. I reinstalled the program and it worked for 5 days that he had a number of Microsoft updates and I have observed that the function of scan failed. Scanning interface indicates that it is unable to communicate but the light works and the scanner moves on the flat. Printer and fax functions work.  The drivers for the scanner are not compatible or there is a problem of communication back to the computer security prevents the generation of an image of the OCR.  Multi-funtion printr is on a LAN.

  I tried with another computer (windows operating system 7) which is connected wireless and scanning in color function worked. In addition, I installed HP Scan and Capture application available for free from Microsoft store and it works in color on my computer. You will remember that the interface for the HP Laserjet 1536 dnf works B & W and grayscale in all ppp parameters, I'll wait for an update for the drivers of HP and when I need color use HP Scan and Capture software

• Officejet HP6700: HP6700 Scanner failure: unable to scan, copy or fax

  This morning my 6700 Officejet come with failure scanner error message on his screen and refused to do anything.

  I tried the method on the suport online - remove the power cable when he was conducting and the checking of the firmware, but no joy.

  It happened that we had bought an another identical Officejet a couple of years, so I plugged that is placed. Everything was fine and I printed a document, but now this evening, this one has the same error message. I tried the solution again and checked that the drivers are up-to-date (which they are) but not joy.

  Help! (please)

  Nothing has changed on our Setup - BT wireless broadband, computer Pavilion 23.

  Hello

  Please try the steps below...

  While the printer turned on, unplug the power cord from the back of the printer. Wait 60 seconds. Plug the power cord printer directly to a wall jack (bypass surge / power strip) and then to the printer.

  Open the scanner cover, and then press black COPY. Check if the scan transport moves and it's on. Transport scan is not turned on or move in all, then its time to replace the printer.

  Call the HP Technical Support for assistance. 1-800-474-6836 (USA)

• Failure to scan on a brand-new 8620 OfficeJet Pro

  Hello

  I have a brand new 8620 Officejet Pro and use OS X v10.9 & use a laptop wireless and desktop via USB.

  On both final set-up print without any problem at all but when I try to copy, scan or something by fax printers touch screen comes up with "Scanner failure - cannot copy, scan, or use the fax". As a result, if I open the HP utility it says "device status: scan unknown error".

  I've uninstalled and reinstalled all software printer 4 times - twice by using the internet and twice using set up disk & each time the same result as above.

  I used the online help guide and followed all the solutions, but all without success.

  Anyone can offer any additional help please or is their real fault with it & the printer needs to be replaced

  Thank you very much

  Welcome to the @Stratford_HP forums

  I read about how your new Officejet 8620 shows you a failure "Scanner", leaving you unable to copy, fax and scan. I'm here to offer my suggestion and comments for this question.

  Try the steps in this guide for failures to scan first, and if the problem is still apparent, I suggest to call HP to inquire about a replacement printer.

  A "Failure of the Scanner" Message appears on the all-in-one control panel and you can not scan, copy, or fax

  Details of HP:
  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a fantastic weekend, I hope that my post was information!

• How to tell if your Scanner is not

  A Scanner failure occurs when the scan components to address a problem. These problems can be caused by several problems, the two main internal/external electrical malfunctions or scanner bulb problems.

  Often the errors may differ on your product. You can have a scanner failure if you see one of the symptoms of follow-up or errors:

  • "Power off and on" the printer or "failure scanner power market.
  • "Scanner system failure.
  • "Can not make copies or fax" or "unable to scan, copy or send a fax.
  • "Scanner failure, power cycle.
  • Scans and copies to produce a document all black.
  • Scans and copies produce vertical lines.

  Sometimes, the problem cannot be solved with troubleshooting and must be repaired, at other times, you can solve the problem by troubleshooting documentation or following.

  1. Make sure you have the latest firmware installed. This can be done from the front panel of the printer on some models or is available on the pages for the product HP customer service. HP customer service
  2. When scanning/copying lift the lid of the printer a bit and look to see if the scanner light is on. If it is not the bulb may need to be replaced.
  3. Make sure that the printer is plugged directly into an electrical outlet, not a surge protector. Surge protectors can sometimes prevent a sufficient current to reach the printer and can cause problems with the digitization of parts requiring more electricity. If it is already plugged into a power outlet, it is sometimes best to test the printer in another room that uses a different circuit. It allows to isolate the problem to a faulty plug incase.

  According to the error or problem, you will need to try different items of troubleshooting or steps:

  1. Troubleshooting failure of scanner messages, you want to follow the printer reset as described in the article: a 'Scanner failure' message on the all-in-one control panel and you can not scan, copy or f...
  1. To solve the problems of quality of scan such pages black or vertical lines follow the steps in one of the articles below. Select the series of the printer that you have for the appropriate troubleshooting steps:
  2. • Vertical stripes, lines or streaks on Copies, faxes or scan (Officejets)
     • Vertical stripes, lines or streaks on Copies, faxes or scan (PCS)
     • Vertical stripes, lines or streaks in the Copies or Scans (Deskjets)
     • Photosmart printers vary in instructions. For the best article if you have a photosmart using HP customer care to locate the support page for your printer model. Then go to solve a problem. After you select scan and search for the article on the vertical stripes, lines or streaks in the Copies, faxes or Scans.
  3. Other things to try would be if the problem occurs when both color copy or black & white copies.

  If the problem persists after all the troubleshooting the chances are that the problem is a hardware problem with the scanner. At this point I suggest you contact HP on the maintenance of the printer to 800-474-6836. You can use the tools below to check your warranty and see the out of warranty repair options.

  Product HP warranty check tool

  HP out of warranty of the Support Options for HP select consumer printers *.

  If someone wants to ask me questions or continue troubleshooting of your possible failure message scanner just post them below and I'll be happy to help you.

  Be sure to post your printer model, operating system, and how your computer is connected to the printer.

• Failure to scan HP CLJ CM4730 MFP 30.01.34

  I have one of these with failure scanner error 30.01.34 as well as some mistakes of fan... 57.03 57.06 57.7. One of our IT guys replaced the trainer and the LVPS. No help. The 30.01.34 error does not appear in the maintenance manual, but it seems that the only thing in common with errors is the DC controller... Engine test button does nothing, the device does not print. Anyone got any suggestions? (other that pass on to the next guy)

  At the time current diagnoses is not possible, so if I had thoughts that I would at least try spec it.

  Remove the cartridges, belt, trainer, fuser, also remove the connection to the Scanner and ADF so I got just the print engine.

  See if I get any sign of life to the power upward, if you are fans of spin for example then you have the DC controller is probably working signs.

  If not then at least I know that I would be on the base engine failures and would probably be cut as much as possible see what I can do to make it live.

  The reason to take the fuser out, the LVPS will continue to fuel the fuser so if she has a defect, it could cause low voltage to trigger.

  I would watch just for the spark of life that says he could be alive then work outward.

• HP Officejet 4500 G510n: Failure to scan

  Have tried to solve my printer with the steps provided with nothing doesn't. To print from my computer. I have a Wi - Fi connection, and up until a week ago I had no problem. the last printed copies are out all black. I have replaced the cables of electrical connection and have tried the troubleshooting steps, but still get the same error message scanner! I'm not sure of my product warranty, but it could really use the help of an expert at this point!

  Thanks in advance

  Hello! Welcome to the @lduffy forums

  I read about the "Failure of Scanner" message you tried to work through lately, and I wanted to answer you with the troubleshooting steps to try for that matter.

  If troubleshooting does not resolve the failure scanner, the scanner could fail, and you may need to replace the printer or another printer for scanning and return copy features. Do not hesitate to contact HP to determine if your printer options.

  A "Failure of the Scanner" Message appears on the all-in-one control panel and you can not scan, copy, or fax

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Have a great day!

• Photosmart B110c 'Now print alignment page' appears to never.

  Issues related to the:

  How to exit display forever now 'print alignment page?

  How to solve the problem of failure Scanner?

  1. I changed the print head,

  2. I replaced the black ink with authentic cartridge, the yellow ink with compatible cartridge.

  3. After power off, Power ON, appears on the printer: failure of the Scanner, then alignment recommendation and finally 'now print alignment page' and appears to never.

  4. the Solution Center on the computer displays the image below.

  

  5. from printer Toolbox (in the settings): I could not align the print head, because the failure of scan.

  6. After you clean the print heads and print a Diagnostic Page, I printed the following attachments despite the printer on the SCREEN continues to display the text "now print alignment page":

  

  

  

  7. in spite of the yellow ink level is OK, the yellow is not printed on the page_2 attachment hardware of the printer.

  

  Please advise to fix the unit.

  Hello

  HP has no guarantee that 3rd party supplies will work in our printers. Looking at the Diagnostics pages it seems that you are not printing cyan or yellow. There are steps you can take to try to retrieve not being able to print individual colors. Please see this link:

  http://support.HP.com/us-en/document/c02045945

  If you cannot print all colors, you run into a problem to scan the alignment page. I think that the question of printing color must be cleared before attempting to align again. How to perform an alignment, please visit this link: http://support.hp.com/us-en/document/c02045945

• HP laserjet 3015 windows driver 10 problem

  I have a problem with my product "hp laserjet 3015. My scanner does not work with 'Windows 10'. How can I do? Is there a suitable driver for my product for Windows 10?

  Thank you very much for your attention.

  Hello tapfer ;

  Let me welcome you on the HP forums!

  I read your post on Win10 drivers for your HP laserjet printer and wanted to help.

  The linked page is the drivers and the HP software for your printer support page: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=378050

  Use the operating system drop-down to select the Win7 version that you are running.

  Before installing this software, you must uninstall the Win10 MS default drivers and turn the printer off.

  Then, do not turn on the printer again until HP Setup is looking for it.  Once you turn on the printer, it should appear in the list.

  After the installation is complete and you restart, you should be able to use again.

  Good luck

  I'm a volunteer and I do not work for, or represent, HP.
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• Cannot scan to PDF with HP Laserjet 3015

  I am so frustrated with this new computer and Windows 7.  I can't understand how to use my Laserjet 3015 of scan-to-one. PDF.  Any suggestions?

  Hello, Sara C.

  You can download the manual for the HP Laserjet 3015 and then visit the pages on digitization.
  You would need to scan to a section of the file.

  Click here to download the manual. If you're still having problems, then I suggest you contact HP or check the HP forums, as they would
  be better informed on how to use their printer/scanner.

  I hope this helps. Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Microsoft Update for hp LaserJet 3015 PCL 5 driver does not install in Windows 7

  I use Windows 7 update.
  Microsoft Update for hp LaserJet 3015 PCL 5 driver does not install. He says 1 optional update is available almost every day, then when I try to install, it does not install and it says that the update is not necessary. Even once when I check updates, it says 1 optional update for the printer is available from Microsoft. And the story continues. I tried to reinstall the optional update, but the same problem persists perennielly

  Is this the driver you are looking for?
  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=503519&prodTypeId=18972&prodSeriesId=503548&swLang=8&TaskID=135&swEnvOID=4062

  Looking for HP for the pilot because it is better to get these live drivers from the manufacturer. TaurArian [MVP] 2005-2010 - Update Services

  No, these aren't the droids, uh, I mean the drivers he was looking for.

  In fact, it's better to get the new drivers from the HP website, you will notice the link you provided that the options only are available for this printer under Windows 7 drivers universal. I regularly have problems with universal drivers and strongly recommend to avoid as much as possible.

  I agree with the question of the original poster, which, after more than two years, remains unanswered by Microsoft. It seems that MS has a driver PCL 5 (not universal) updated specific 3015, but it fails to install the Windows Update control panel. I finally gave up on it, right click on the update and selected the option to hide it from view.

  Why bother with a solution when I use the button "Sweep-It-under-the-carpet" practice of Microsoft?

• How to get the printer laserjet 3015 of all-in-one to work with hp520 touchsmartpc 64-bit with windows 7

  How to get the printer laserjet 3015 of all-in-one to work with hp520 touchsmartpc 64-bit with windows 7

  Hi baldwinj,

  Follow the steps outlined in the document below to install the OS driver in for this printer in Win 7 64 bit.

  HP LaserJet Color LaserJet and products of LaserJet AiO/MFP - install the driver included in the operating system Windows 7 (OS)

  Download drivers and software

• Sey uphp 3015 laserjet to fax

  How to configure my hp 3015 laserjet to send faxes without disks?  I received as a gift a few years ago and I would now use to fax. It's a 60.5.72.21

  You don't need a disk to send faxes. The only thing you will need is a phone line running to the rear of the machine fax entering directly into the wall outlet. Connect the phone to EXT 2 of the printer.

• How can I print barcodes on a laserjet 3015

  replaced a Laserjet 3005 with a Laserjet 3015.  Barcodes are not printing on Laserjet 3015.  Is it possible on this model? Is there a bar of MEMORY I need to add?

  Hi sharonuspc,

  As this is a commercial laserjet printer you will have the best chance to get a response if you post your question on the following site.

  http://h30499.www3.HP.com/T5/business-support-foru ms/ct-p/business-support