latest version of hp support assistant hangs

Similar Questions

• 500 - 242ea: unable to see the latest version of HP Support Assistant shortcut on my desktop

  I downloaded the latest version of HP Support Assistant 7.7.34.34 - the download file is sp68201. The current when configuration ok without error messages, but I do not understand a HP Support Assistant shortcut on my desktop. I navigated to the HP folder on pc and found the app, but the Support loaded up, but a message pops up saying "Support Assistant has detected the error and closes.

  I uninstalled and reinstalled but still get nowhere.

  How can I make it work?

  Problem solved. Had to re - install Windows 8.1 Refresh Pc did not resolve the issue

• The latest version of iMovie supports 30 frames per second?

  I tried creating a simple slide show, but could not find a way to make 30 frames per second, with 60 being the default and automatic.

  Although it was several months ago but I remember not being able to find a way to select the 30 images (if this option was available at all).

  So my question is: how to make a slide show and make it to 30? I choose my desired pace at the beginning or at the end? Can I do it at all?

  And Yes, I use the latest version of iMovie .

  Yes, the latest version of iMovie supports 30 frames per second.   You set the frame rate by adding a 30 fps known as the first video clip vid that you place in the timeline of your movie project.  After you have added your other pictures/clips, you can remove the first clip if you wish.  The project will have already been set at 30 frames per second.

• Problems with installing the new version of hp support assistant-sp54373

  I have a Compaq Presario CQ60-202US running Windows 7 Home Premium 32 bit.  A regular HP support assistant began

  and have downloaded the new version of HP support assistant (sp54373) and after installing the new version and rebooted the software he gave me a ' year error occurred "and the HP support assistant stopped working!

  I then tried to uninstalled HP adj. and got an error during the deletion process, so I couldn't finish the deletion process, so I did a system restore to a good configuration, so the older version of HP Asst. (ver. 6.0.5.4) can be used until I can get this fixed a problem.

  If someone had the same problem and someone has suggestions on how to solve this problem; any help would be appreciated.

  Thank you!

  Hello

  Try Microsoft 'Fixit' on the link below.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Kind regards

  DP - K

• HP Support Assistant hangs and then crashes... reinstall does not

  Hoping someone can help me find the support Wizard, v7.0.39.15 is not installed.

  I have a HP ENVY 7200 dv6t Select Edition running Windows 8 64 bits; bought 1/2013

  Wizard support in the status bar indicates there are updates but if I run the wizard of support:

  • It brings together information
  • Scan your system
  • then always crashes (> 1 hr) on the preparation of the list of actions possibly Windows pops up saying the application responds more... and it stops.

  I tried:

  1. Uninstall from the control panel, download the latest version and reinstall (v7.0.39.15)... same result.
  2. Uninstall via Windows MrFixit for 64-bit systems, reinstalling... same result.
  3. Contact HP Chat... they repeat #1.., same result then tried to disable all unnecessary services... same result.
  4. Ultimately on the cat people asked me to do a restore system... at which point I refused given that all other software on my machine works well... I don't want to nuke my entire machine to fix the support Wizard.

  I guess that there are others in a similar situation... ironic that the software that is supposed to help me seems irreparable

  Anyone else have similar problems?

  Hey everyone following this thread I found a fix that has my back work support Assistant!

  Unfortunately, no help from HP, no fixed but less.

  To fix it, I changed the properties to launch Windows 7 compatibility mode and checked the run with administrator permissions. Don't know who did it, don't care really... my HP support assistant is back from work

  Here is a screenshot of properties that worked for me

  I hope this helps someone else... I got way more that I gave.

• Want H8 PC: last version of hp support assistant will not work

  I used HP support assistant, version 7.7.34.34. I checked to see if there was a newer version and there was. I downloaded it. Everything seemed to go well in the installation, even if slowly. When everything was done, I clicked on the new icon and nothing happened. I restarted the computer and still once clicked on the icon for HP support and once again the program does not start. I went to the file in program files and clicked on the .exe file... same result. Then I uninstalled the new version and recharged the old version and it works perfectly.

  I am running windows 8.1 64 bit, HP Envy H8 PC.  I have another computer HP Envy in my office space, and it updated perfectly.

  Any ideas?

  uninstalled old version, systemroot, downloaded the new version...

  and it worked this time!

  not sure what was different, but thank you and it's good to have an updated version.

• What is the latest version of iMovie support closed captioning?

  I would like to make a short film indie that has a function of captioning and wonder if the latest version of iMovie can produce a film with options show/hide legend.

  No it can't.  The "Ticker" title can be useful to display the dialog.

  Geoff.

• G7-1178 Pavillion laptop: I need the old version of HP support assistant for Pavilion g7

  Please help me find the old version of tune!

  The new version of tune works properly or have all the tools or tune ups like the old version, I had.  I tried to find it on my computer, but only the new version is there because I deleted the old windows system files.  New version don't ask what country I'm in or whatever it is that the site says that he should ask and what it is supposed to have included.  Please help me find a link to the old version of the HP Wizard, I've had with addition of Windows 7 Home Premium.  His Pavilion laptop g7 - 1178ca that I bought in 2011, so there is no updates or drivers for it from HP.  I can't find a way to make the 'tune up', which i did on a regular basis, it is not the case on the new version with windows 10.  Thank you for your help and your time.  I live in the Canada.

  Hi, Niki:

  Nothing is never easy, is everything!

  Unfortunately, I do not know what that all means is.

  I was hoping it would work only.

  When you look at the list of the supported PC version is supposed to work with, I thought it would be too much work for your model.  Although it does not list the series g6 or g7, supported, he shows much older models supported by this software.

  FTP://FTP.HP.com/pub/SoftPaq/sp68001-68500/sp68201.CVA

  Now, I wonder if you really need to turn on the old version of net framework 3.5 of in W10...

  To install net framework 3.5 in W10, do you it from the control panel > programs and features > turn on or off windows features > check Add net framework 3.5, which also includes older versions.

• HP Support Assistant: older version give problems, how to upgrade to the latest version?

  Hello world

  My computer is a HP Pavilion laptop running Windows 7 Home Premium 64-bit. I have problems with one of the HP software programs pre-installed - HP Support Assistant. It appears once a week (it works for a while after Windows has loaded and then appears a screen) and I opened Assistant support and attempted to change his schedule, but he simply refuses to save the changes I have made to its settings. I noticed that the version number is 4.2.5.3. The program when searching for updates (manually triggered), cannot access HP servers, but fails to download updates, cannot gather information can not analyze the system and tells me that my computer has all the updates (which, given the number of HP Support Assistant version) ", is obviously not correct). So I ran HP Update (version is 5.001.000.014), but it says that I have the updates.

  Finally, via msconfig, I searched for HP Support Assistant, but he wasn't anywhere. However, while it was in operation (which slowed down the computer), I saw it listed in the Task Scheduler (under applications, I think).

  I did some reading, and it seems that the latest version of HP Support Assistant is version 5. How can I upgrade to the latest version? Other preinstalled software of HP update and HP Support Assistant that came with the laptop includes:

  Center of HP solutions-

  -HP Advisor

  -HP MediaSmart

  -HP Photosmart Essential 3.5

  -HP Smart Web Printing

  -the printer drivers and software for my HP all-in-one printer

  I disabled the following HP services as they could slow down the process of starting Windows:

  -HP Health Check (disabled via services.msc)

  -HP Digital Monitor (I think that it has been installed with the printer software. Disabled via msconfig)

  Can someone help me please? Thanks in advance for your time.-)

  Hello

  Most HP installers contain several languages and you should be able to choose German during the first part of the installation.

  I recommend you to uninstall your current version first by using programs and features.  When it is uninstalled, it is often a good idea to restart the laptop before proceeding with the installation of the latest version.

  All the best,

  DP - K

• HP Support assistant / crashes?

  When I try to "apply the patches and updates" it hangs just at the final fix. There are 4 fixes.

  1. define a point of restoration-pass

  2 check available disk space

  3. connect to servers from hp for new updates and alerts-pass download

  4. Setup/application, selected updates

  It hangs on the last update and have let it run for hours without change. Any ideas on how to solve this problem? Thanks in advance.

  I have a

  HP PAVILION ELITE HPE-530F

  WINDOWS 7 HOME PREMIUM 64-BIT EDITION

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant by opening windows control panel, open programs and features, make the entry for HP Support Assistant right click and select uninstall.  Once this process is complete, restart the PC.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the PC.

  Kind regards

  DP - K

• HP laptop - 15-ay011nr: HP Support Assistant suggests an incompatible update to my system

  Hello

  HP Support Assistant suggested three updates for my system.

  When you try to download the wizard, all of the facilities have not (a phenomenon that has been described by some other posters in this forum).

  So, I looked for each three updates directly in the HP site, after finding my computer and the operating system (HP for computer laptop 15-ay011nr, 10 64-bit Windows).

  I have found two of the updates, but not the third, called: "Intel WLAN for Micorsoft Windows", with Softpaq number SP76133, version 18.40.0.9Pp2, if it is relevant.

  When I reviewed this softpaq number in the site, I have found, but saw that it's only for windows 7 and 8.

  Why the HP support assistant that suggest an update for my system win 10?

  Am I supposed to download it?

  If not, is there a way to stop the support Wizard to think that I should install it?

  Thank you!

  Eitan

  Hey there! @Eitan_L, thank you for visiting the Forums from the HP Support!

  I understand that HP support assistant is to give false information.

  I suggest you uninstall all components of HP support assistant programs in Control Panel.

  Restart your PC and reinstall the latest version of HP support assistant from this link: http://hp.care/2ezPyyk

  After installation please try to check the updates and see if you still have the same problem.

  Please let me know the results!

  Have a great day!

• HP Support Assistant does not - SOLVED

  Hi all. My Assistant Support HP just upgraded to the new and does not work to search for updates at all. He goes on to say that he will search for drivers on - such and such date, then then I'll watch, and he will have a new date and said its never been updated. When I click Refresh, he said 'shutdown. Please wait... »

  When left alone for a minute he uses almost HALF of my computer resources, then I kill the process such that it does not show its actually nothing.

  I tried to reinstall the old, only of him have updated to the new one anyway... Any ideas would be greatly appreciated.

  HP-DV6929WM. Intel Core i7-26630QM. 6 GB OF RAM. 750 GB hard drive.

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the laptop.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K

• HP Envy Phoenix h9 - 1420t: Support Assistant will be not updated

  Computer model: HP Envy Phoenix h9 - 1420t

  OS: Win 8.1 Pro 64-bit

  HP Support Assistant

  Version: 8.3.27.17

  Framework: 12.5.26.37

  Since the upgrade to the latest version of the Support Assistant, I am unable to check the updates. The program has successfully completed phase "connect to HP servers", but then fails (x-watch gray instead of green check mark) to complete the remaining steps:

  • Download messages and updates of definition
  • Gathering configuration information
  • Scan your system
  • Preparation of the list of actions

  Any suggestions on arises at work?

  The steps I've tried: uninstallation with Revouninstaller, resettlement, reset

  @troubleshoot411, welcome to the forum.

  I agree with using Revo.  This is my go to app for malware.  When you used Revo, you use the advanced option?  This will not only remove the program from the HARD disk, but it removes remnants of the BIOS.  If this is not the case, this could be the problem.  I suggest to try the advanced option to remove HPSA and shut down the computer.  Then, start and reinstall HPSA here.

  Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

• HP Support Assistant stops working after the update

  message says:

  hpsf.exe has stopped working

  HP ENVY 17-2070nr PC windows 7 64 bit laptop

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the laptop.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K

• My hp Support Assistant stop working

  My hp support assistant no longer works.

  Is it caused by my hp warranty is now expired or if it still works?

  I tried uninstalling and reinstalling, but it won't uninstall.

  So I have this program without support and cannot delete it either UH?

  Hello

  It can be a real problem disassembly HPSA if it is corrupt, but here is an alternative method that you can try.

  Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, if you do not have an extraction utility installed, download and install 7-Zip.  Please note that If you have a 64-bit installation, download and install the Installer x 64 64-bit .msi on the link below.

  http://www.7-zip.org/

  Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPSA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

  Open your download folder and delete the "record HPSA extracted" so you are just left with the original installer that you downloaded.

  Now run Microsoft 'Fixit' on the link below and use it to install the new version of HPSA.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Kind regards

  DP - K