limited internet access

I have some troubleconnecting to the internet. I can see my wireless connection but it says limited access. I tried to connect to the internet using a wired connection, but that doesn't work anymore. I looked at my wireless adapter and there is nothing there.

Hi Jeannie,

Thanks for posting the query on the Microsoft Community Forums.

According to the description, you get a limited internet access using wireless internet connetion.

1. What is the brand and model of the computer?

2. who is the antivirus installed on the computer program?

You can perform the steps and check.

Method 1:

Run the network troubleshooter and perform the steps described in the article:

Windows wireless and wired network connection problems

http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

Method 2: Disable the anti-virus software if installed some and check.

Caution:


Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

See also:

Wireless network card: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/wireless-networking-frequently-asked-questions

Hope this information helps. Get back to us if you have more queries about Windows.

Tags: Windows

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