Lost blackBerry Smartphone phone

Hello

my friend bought me a blackberry as a gift when I visited him in London. When I arrived in SA I used it with my vodacom sim card. shortly after, it was stolen. I have no serial number because I left the box and content to London and my frriend thrown. because of this I can't blacklist it and now I'm worried that he has access to all my information. is there a way I can follow him based on my transaction history, even if I don't have a serial number. What happens when someone inserts a new sim card, they will access my bb Info?

Please help me I am so desperate.

nsda29

Hello nsda29

Welcome to the Forums of the BlackBerry Support

Sorry for the loss.

Please read this Article: lost or stolen BlackBerry - what to do?

 

nsda29 wrote:

I have no serial number because I left the box and content to London and my frriend thrown. because of this I can't blacklist it and now I'm worried that he has access to all my information. is there a way I can follow him based on my transaction history, even if I don't have a serial number. What happens when someone inserts a new sim card, they will access my bb Info?

You should contact your carrier, they do not follow the registration, but you will need to convience for the IMEI or PIN number. With regard to your location, if the person has erased your device or use a different SIM card then this is not possible. If you had a device password setting then nobody can access your data, if anyone tries then your device will wipe itself. But if you don't have a device password value before disaster then yes it might be able to access your information in this device.

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