M1005MFP: HP M1005MFP trouble with print cartridge

Hi you all,.

Out of the blue he was there: No. on-screen print cartridge.  I was copying just some paperwork when the printer stops.

I bought a new cartridge, a refurbished, and it has not changed a bit.

I've searched and searched, but I found no solution.

Y at - there someone who can help out me?

Thank you

Marco

Hi Marco

'No print cartridge', don't normally appears if the printer is not able to detect the print cartridge. As you said it is a new cartridge, you can check whether the cartridge is 12A and if its 12, you can follow the steps below.

1. turn off your printer.

2. open the cartridge door.

3 remove the cartridge.

4. on the left side of your printer, you can see there are 2 points of contact (which provides a contact between the printer and the cartridge internal points), you can try to clean them.

5. once the cleaning is done, you can reinstall the cartridge.

6. now press The CANCEL and the RIGHT ARROW button at the same time (when the printer is turned off) and try to turn your product until the display shows' PERMANENT STORAGE INIT "(this will RESET your printer).

7. When you see the above message, release the buttons, select as your preferred LANGUAGE and press OK and the name of your COUNTRY.

If your printer is delivered in READY, this problem is resolved and you can try printing. If the problem still persists the printer needs maintenance.

Hope this helps

Concerning

Kumar

Tags: HP Printers

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