M251n: Printer locked

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• HP LaserJet M251n: Printer HP M251n locked

  Hello

  I bought the HP LaserJet M251n color 200 printer about a year and now I don't remember the password I put for the web interface. As a result, I'm now locked out of the web interface, but also the screen of the printer.

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  You can download it below:

  http://FTP.HP.com/pub/softlib/software13/COL44535/LJ-108135-8/M251_color_Series_FW_Update-20150212.dmg

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  As OEM HP is responsible for the good operation of the printer and their
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  HP Deskjet 3050 has e-All-in-One Printer - J611g - pilots - the value corresponding to your version of Windows
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=5061082&LC=en&cc=us&DLC=en&lang=en&cc=us

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  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

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  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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  I read on your desire 7640 does not although you receive an "Out of Paper" error, the printer showed as 'offline' and currently cannot add printer on your Mac with 10.7.

  Here's what I would recommend. Try troubleshooting the equipment first, because if there is a problem with the unit, this will lead to software problems and troubleshooting cycle can get tedious.

  1. power reset the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  Turn on the printer.
  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
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  2. try to make a copy of the front of the printer. If the work of copies successfully, go to step 3, if the copies do not work, tell me what happens when you try to make them as there is most likely a hardware problem.

  3. from your Mac:

  1. Reset the printing system
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  3. Restart the Mac.
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  5. Print from text editing and other test applications and also try to scan from HP Scan/HP Utility.

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  Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

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  I use a Mac and you have downloaded the latest driver for the printer.  A suggestion of support said I could have exceeded firmware but I can't find the updates of the firmware for this printer.

  I don't know what the problem is.  It is not straightforward and without the work of wireless, I'll have to return to this printer and buy another brand.

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  Hello neilthedirector,

  Welcome to the Forums of HP Support!

  I see that the color HP LaserJet Pro 200 M251n printer that you cannot activate Web Services. I was able to locate a utility to update the firmware that you can check the printer with, if you are using Mac OS X 10.5 - 10.8.

  HP LaserJet Pro Series Firmware Update Utility<>

  If the update is not present or is unable to solve the problem, try applying a manual IP and DNS address. For that;

  • Enter the IP Address of the printer in the address bar of Safari.
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  • Increase the last set of numbers from 50.
  • Subnet mask should be 255.255.255.0.
  • Default gateway is the IP address of your router.
  • Click Network on the left Identification.
  • Under primary DNS (IPv4), enter 209.244.0.3, and secondary (IPv4), enter 209.244.0.4.
  • Click on apply and then turn the printer off, then on.

  Now try to activate Web Services.

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